I
Insuremed
Unclaimed Business
I
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJJ
Janet J
1 reviews | Active since Jan 2020
9 Dec 2021, 09:00
REFUSES TO RE-IMBUSE CLAIMS
Insuremed, refuses to reimburse me for shortfalls payment not covered by Bestmed Medical Aid. During the period of Aug 2019 to Jan 20, I incurred medical expenses & I was totally unware of this, as these medical bills were e-mailed to my work e-mail address. I only discovered these unpaid medical accounts, when I was handed over to Attorney’s for final payment & explained them reason’s for NON payment of accounts & I made arrangements with them, to make monthly payments per account, which was agreed upon. Authoisation was granted by Bestmed, for every medical surgical procedure I underwent at Milpark hospital) August 2019, I was diagnosed with breast cancer & went for mastectomy surgery to remove cancerous breast tissue. November 2019, Dr Chauke recommended me going in for surgery to insert a “CHEMO PORT” reason being the nurses had difficulty tracing my veins during blood transfusions and chemo treatment. 5 December 2019, a blood vessel burst on my right thigh, I had to go in for an emergency operation. For a period of six months during 2020, I was hospitalised at Milpark ,( right kidney packed up -chronic liver disease, I was totally dependent on care-giver. July 2020: Urostomy & colostomy surgery Dec 2020; Colostomy reversed My urostomy is permanent. I was finally discharged from hospital 31 Jan 21, I have disability issues due to my injuries. Insuremed declined to pay my medical claims . I gave them detailed explanation’ & proof of hospitilisation as ALL unpaid accounts were e-mailed to my work e-mail address. The attorney’s accepted my reasons for non-payment of accounts for a period of +- 2 years, consultants at Insuremed refuses to
Helpful (0)
|Replies (0)JJ
Janet J
1 reviews | Active since Jan 2020
9 Dec 2021, 09:00
REFUSES TO RE-IMBUSE CLAIMS
Insuremed, refuses to reimburse me for shortfalls payment not covered by Bestmed Medical Aid. During the period of Aug 2019 to Jan 20, I incurred medical expenses & I was totally unware of this, as these medical bills were e-mailed to my work e-mail address. I only discovered these unpaid medical accounts, when I was handed over to Attorney’s for final payment & explained them reason’s for NON payment of accounts & I made arrangements with them, to make monthly payments per account, which was agreed upon. Authoisation was granted by Bestmed, for every medical surgical procedure I underwent at Milpark hospital) August 2019, I was diagnosed with breast cancer & went for mastectomy surgery to remove cancerous breast tissue. November 2019, Dr Chauke recommended me going in for surgery to insert a “CHEMO PORT” reason being the nurses had difficulty tracing my veins during blood transfusions and chemo treatment. 5 December 2019, a blood vessel burst on my right thigh, I had to go in for an emergency operation. For a period of six months during 2020, I was hospitalised at Milpark ,( right kidney packed up -chronic liver disease, I was totally dependent on care-giver. July 2020: Urostomy & colostomy surgery Dec 2020; Colostomy reversed My urostomy is permanent. I was finally discharged from hospital 31 Jan 21, I have disability issues due to my injuries. Insuremed declined to pay my medical claims . I gave them detailed explanation’ & proof of hospitilisation as ALL unpaid accounts were e-mailed to my work e-mail address. The attorney’s accepted my reasons for non-payment of accounts for a period of +- 2 years, consultants at Insuremed refuses to
0
Replies (0)SP
Shamshaaz P
1 reviews | Active since Jan 2020
16 Aug 2021, 13:24
Old Mutual & Insuremed Gap Cover
Old Mutual Please stop partnering with companies like Insuremed for Medical Aid Gap Cover, it is ruining the reputation of your company. The only reason I took out Gap cover is because my Old Mutual Advisor at the time recommended it and it was partnered with Old Mutual & IWyze and thus I trusted the company. It is only at the time I had to claim I was made aware that the company is Insuremed. They make it extremely difficult to claim from them, I am still struggling with the claims process. I have the gap cover since 2016 and never claimed until November 2020 due to my daughter being hospitilized and diagnosed with seizures (which they refused to pay the shortfalls) and again attempted to claim now May 2021 (due to me having an EMERGENCY surgery) and again they have refused to assist and pay. This has most definitely caused me to doubt the trust of Old Mutual as well as Insuremed and has most definitely been a waste of my time and money.
Helpful (0)
|Replies (0)SP
Shamshaaz P
1 reviews | Active since Jan 2020
16 Aug 2021, 13:24
Old Mutual & Insuremed Gap Cover
Old Mutual Please stop partnering with companies like Insuremed for Medical Aid Gap Cover, it is ruining the reputation of your company. The only reason I took out Gap cover is because my Old Mutual Advisor at the time recommended it and it was partnered with Old Mutual & IWyze and thus I trusted the company. It is only at the time I had to claim I was made aware that the company is Insuremed. They make it extremely difficult to claim from them, I am still struggling with the claims process. I have the gap cover since 2016 and never claimed until November 2020 due to my daughter being hospitilized and diagnosed with seizures (which they refused to pay the shortfalls) and again attempted to claim now May 2021 (due to me having an EMERGENCY surgery) and again they have refused to assist and pay. This has most definitely caused me to doubt the trust of Old Mutual as well as Insuremed and has most definitely been a waste of my time and money.
0
Replies (0)SG
Suthentira G
1 reviews | Active since Jan 2020
20 Apr 2021, 14:16
Beware of Insuremed
My husband bought an Old Mutual gap cover, in the belief that we were dealing with a trusted name. I had major surgery in November and a claim was submitted to Insuremed, which administers it. Six months and umpteen emails later our claim has been rejected. We have found Insuremed staff to be rude and unhelpful. We were miisled and will be proceeding to the Ombudsman.
Helpful (0)
|Replies (0)SG
Suthentira G
1 reviews | Active since Jan 2020
20 Apr 2021, 14:16
Beware of Insuremed
My husband bought an Old Mutual gap cover, in the belief that we were dealing with a trusted name. I had major surgery in November and a claim was submitted to Insuremed, which administers it. Six months and umpteen emails later our claim has been rejected. We have found Insuremed staff to be rude and unhelpful. We were miisled and will be proceeding to the Ombudsman.
0
Replies (0)TM
Tabassum M
1 reviews | Active since Jan 2020
16 Feb 2021, 07:32
Insuremed - what's the point of gap cover??
What's the point of having gap cover if you do not cover c sections?? Please cancel my policy!!
Helpful (0)
|Replies (0)TM
Tabassum M
1 reviews | Active since Jan 2020
16 Feb 2021, 07:32
Insuremed - what's the point of gap cover??
What's the point of having gap cover if you do not cover c sections?? Please cancel my policy!!
0
Replies (0)TM
Tabassum M
1 reviews | Active since Jan 2020
16 Feb 2021, 07:29
What's the point of gap cover
What the hell is the point of having gap cover if you are not going to cover c section??? Cancel my policy!! I will get gap cover elsewhere. Bunch of crooks
Helpful (0)
|Replies (0)TM
Tabassum M
1 reviews | Active since Jan 2020
16 Feb 2021, 07:29
What's the point of gap cover
What the hell is the point of having gap cover if you are not going to cover c section??? Cancel my policy!! I will get gap cover elsewhere. Bunch of crooks
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
17 Nov 2020, 10:22
Insuremed one of the worst Gapcovers - Make sure before you join them!!!
Insuremed is one of the worst Gapcovers around in the market. My son went in for his Appendix and there were shortfalls, and they don't want to pay. Make sure before you join Insuremed Gapcover. The policy is very vague!!!
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
17 Nov 2020, 10:22
Insuremed one of the worst Gapcovers - Make sure before you join them!!!
Insuremed is one of the worst Gapcovers around in the market. My son went in for his Appendix and there were shortfalls, and they don't want to pay. Make sure before you join Insuremed Gapcover. The policy is very vague!!!
0
Replies (0)JG
Jenny G
1 reviews | Active since Jan 2020
23 Oct 2020, 13:37
Gapcover worries
I am waiting for Insuremed to let me know if they will be covering my shortfall, it has taken 3 weeks of backwards and forwards with requests for documents. It's as if I am stealing food out their starving children's mouths.
Helpful (0)
|Replies (0)JG
Jenny G
1 reviews | Active since Jan 2020
23 Oct 2020, 13:37
Gapcover worries
I am waiting for Insuremed to let me know if they will be covering my shortfall, it has taken 3 weeks of backwards and forwards with requests for documents. It's as if I am stealing food out their starving children's mouths.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
19 Jul 2020, 06:06
Insuremed
Insuremed will do everything they can not to pay your claim. After asking for numerous documents, changing the person I was dealing with my claim for only R680 was rejected. Why Old Mutual associates their name with this company I do not understand. I only took out the policy because of the fact Old Mutual are associated with the company. I am very disapointed and will cancel my policy with Insuremed right away.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
19 Jul 2020, 06:06
Insuremed
Insuremed will do everything they can not to pay your claim. After asking for numerous documents, changing the person I was dealing with my claim for only R680 was rejected. Why Old Mutual associates their name with this company I do not understand. I only took out the policy because of the fact Old Mutual are associated with the company. I am very disapointed and will cancel my policy with Insuremed right away.
0
Replies (0)