IA
ITC and ITC BA
Unclaimed Business
IA
ITC and ITC BA
Unclaimed Business
11 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#69
in Financial Services
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|11 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About ITC and ITC BA
ITC and ITC BA has a TrustIndex of 0 out of 10 on Hellopeter, based on 11 reviews in the last 12 months. Hellopeter has tracked ITC and ITC BA across 116 total reviews. How is the TrustIndex calculated? →
Recent reviews (11)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCN
Chrizelda N
1 reviews | Active since Jan 2020
17 Mar 2026, 08:01
Lack of responds and services regarding an account
If I could give 0 stars, I would. I have been trying to contact your offices regarding an account that was handed over and has already been paid. Despite this, I continue to receive messages stating that I still owe money. For the past two years, I have repeatedly requested a paid-up letter, with no success. Now I am being told that I owe money again, which is completely unacceptable. Your offices are not responding to emails or answering calls. This matter has been going back and forth for two years, and I have reached my limit. If this account is not resolved urgently, I will have no choice but to escalate the matter to the Ombudsman, as this situation is negatively affecting my credit score every month due to your lack of response. I expect immediate attention to this matter
Helpful (0)
|Replies (0)CN
Chrizelda N
1 reviews | Active since Jan 2020
17 Mar 2026, 08:01
Lack of responds and services regarding an account
If I could give 0 stars, I would. I have been trying to contact your offices regarding an account that was handed over and has already been paid. Despite this, I continue to receive messages stating that I still owe money. For the past two years, I have repeatedly requested a paid-up letter, with no success. Now I am being told that I owe money again, which is completely unacceptable. Your offices are not responding to emails or answering calls. This matter has been going back and forth for two years, and I have reached my limit. If this account is not resolved urgently, I will have no choice but to escalate the matter to the Ombudsman, as this situation is negatively affecting my credit score every month due to your lack of response. I expect immediate attention to this matter
0
Replies (0)TT
Thembi T
1 reviews | Active since Jan 2020
6 Mar 2026, 05:37
Making a quick buck.
Dear ITC why am I being changed for a statement that I could not download? I also told you that I paid Ampath and, I was told that I will get an email address where I can send my proof of payment. Now because you are charging me for every phone call that I did not request an sms that I did not request and emails. Please don't send them or call me again.
Helpful (0)
|Replies (0)TT
Thembi T
1 reviews | Active since Jan 2020
6 Mar 2026, 05:37
Making a quick buck.
Dear ITC why am I being changed for a statement that I could not download? I also told you that I paid Ampath and, I was told that I will get an email address where I can send my proof of payment. Now because you are charging me for every phone call that I did not request an sms that I did not request and emails. Please don't send them or call me again.
0
Replies (0)kM
kelebogile M
1 reviews | Active since Jan 2020
3 Feb 2026, 17:57
Payment done two years ago
The fact that you keep on sending Me SMS of payment that I long ago paid is crazy,told you people I am not gonna do payment I already did,money doesn't grow from trees..the mistake came from your side that you gave an incorrect pay@ number...find the person responsible for the email send to me and leave me in peace I paid and I have proof of it..
Helpful (0)
|Replies (0)kM
kelebogile M
1 reviews | Active since Jan 2020
3 Feb 2026, 17:57
Payment done two years ago
The fact that you keep on sending Me SMS of payment that I long ago paid is crazy,told you people I am not gonna do payment I already did,money doesn't grow from trees..the mistake came from your side that you gave an incorrect pay@ number...find the person responsible for the email send to me and leave me in peace I paid and I have proof of it..
0
Replies (0)VM
Vikash M
1 reviews | Active since Jan 2020
15 Jan 2026, 14:14
VR Mahabally
Absolute useless people working at this company, wonder if its the company itself, I have paid up an account last year in March 2025, to date i receive calls from ITCBA week upon week saying i still need to pay, i have forwarded numerous emails with proof of payment and statement from previous provider showing nil balance, apparently they can see the pop and correspondence with them and will say they need to escalate to their Management and it will be sorted, but unfortunately i am still going through this week upon week and been threatened to be put on ITC as a bad payer. Furthermore none of their emails work - resolutions1@itcba.co.za
Helpful (0)
|Replies (0)VM
Vikash M
1 reviews | Active since Jan 2020
15 Jan 2026, 14:14
VR Mahabally
Absolute useless people working at this company, wonder if its the company itself, I have paid up an account last year in March 2025, to date i receive calls from ITCBA week upon week saying i still need to pay, i have forwarded numerous emails with proof of payment and statement from previous provider showing nil balance, apparently they can see the pop and correspondence with them and will say they need to escalate to their Management and it will be sorted, but unfortunately i am still going through this week upon week and been threatened to be put on ITC as a bad payer. Furthermore none of their emails work - resolutions1@itcba.co.za
0
Replies (0)D
Dephney
1 reviews | Active since Jan 2020
23 Jul 2025, 15:28
ITC AND ITC BA are used by companies such as AVON JUSTINE to traumatize customers for their loose management. I indicated that. the account is not used by myself. I was told to follow the person they sold goods using the account to pay. I did. They sent t
Debt collection ***** Referral which is traumatic to customers routine
Helpful (0)
|Replies (0)D
Dephney
1 reviews | Active since Jan 2020
23 Jul 2025, 15:28
ITC AND ITC BA are used by companies such as AVON JUSTINE to traumatize customers for their loose management. I indicated that. the account is not used by myself. I was told to follow the person they sold goods using the account to pay. I did. They sent t
Debt collection ***** Referral which is traumatic to customers routine
0
Replies (0)KK
PM
PAMELA M
1 reviews | Active since Jan 2020
17 Jun 2025, 12:46
Bad Service.
I have been calling and sending emails since the 30th of May 2025 requesting a paid up letter and I’m not getting any assistance. You guys were quick to call me every second day to request a payment and now that I’ve done the payment, I am not getting my paid up letter.
Helpful (0)
|Replies (0)PM
PAMELA M
1 reviews | Active since Jan 2020
17 Jun 2025, 12:46
Bad Service.
I have been calling and sending emails since the 30th of May 2025 requesting a paid up letter and I’m not getting any assistance. You guys were quick to call me every second day to request a payment and now that I’ve done the payment, I am not getting my paid up letter.
0
Replies (0)