CN
Chrizelda N
Active since Jan 2022
6
Reviews
0
Industries
Reviews
6 reviews1 month ago
Lack of responds and services regarding an account
If I could give 0 stars, I would. I have been trying to contact your offices regarding an account that was handed over and has already been paid. Despite this, I continue to receive messages stating that I still owe money. For the past two years, I have repeatedly requested a paid-up letter, with no success. Now I am being told that I owe money again, which is completely unacceptable. Your offices are not responding to emails or answering calls. This matter has been going back and forth for two years, and I have reached my limit. If this account is not resolved urgently, I will have no choice but to escalate the matter to the Ombudsman, as this situation is negatively affecting my credit score every month due to your lack of response. I expect immediate attention to this matter
0 replies
3 months ago
worst service ever
worst service i have ever experienced. i had my number since i was 16 and i posted to rain because my phone could not take 2 sim cards, i can't use my rain account for my work because i need to receive authentication SMSs, but the rain sim keeps blocking it, have phoned so many times to fix it, they just keep saying sorry we can help, and now that i want to port my number back to cell c, rain keeps rejecting my request, i have been trying for a year, i am unable to do my job properly regarding there ****ty service, and worse of all there staff is dumber than the ground, ground is smarter than the call center staff, like today, was transferred 17 times because the ****ing people is too stupid to understand me..... I'm ****ing fed up
330 replies
49 months ago
Cassidi
Was so helpful she was the only one that told me the truth asbout my contract that has been taking over 11 days to deliver. She really did helpe and to sort out the issue that held my phone back...
74 replies
50 months ago
Abigail Barends she helped me with the best plain for me an Savanah
Abigail Barends she helped me with the best plain for me an Savanah. She was patient with me when I wanted to speak to my mother about the plan and she phone me back when I asked her to phone back.
53 replies
52 months ago
Lerato Mathu really help me alot tonight
It was amazing service. Thank you for helping me get insurance for my furry baby. Went above and beyond tonight to help me get the perfect insurance to suit me and my furry baby...
53 replies
Review Distribution
5 Star
4 (66.66666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (33.333333333333336%)