JG
Just Gas
Unclaimed Business
JG
Performance(last 12 months):
Ranked In Other
#2NPS Score
-100Unlikely
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAP
Abram P
1 reviews | Active since Jan 2020
3 Oct 2025, 06:41
Dishonest service
I have paid for a water filter to be added to my gas geyser installation, but was told there was no stock and will be installed when the stock arrives. After about a month I asked about it and they confirmend the stock is in and will come and install. Twee weeks later I was only ignored and seems to be blocked. Johannes Klopper is the owner.
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Abram P
1 reviews | Active since Jan 2020
3 Oct 2025, 06:41
Dishonest service
I have paid for a water filter to be added to my gas geyser installation, but was told there was no stock and will be installed when the stock arrives. After about a month I asked about it and they confirmend the stock is in and will come and install. Twee weeks later I was only ignored and seems to be blocked. Johannes Klopper is the owner.
0
Replies (0)KB
Kam B
1 reviews | Active since Jan 2020
29 Jun 2022, 12:28
Keep away from Justgas -Annette
Jut gas / Warm Fires one of the worst companies to deal with. They dont answer their emails or phones : Landlines or mobiles. No after service what so ever. Rush to take our money. Then all communication stops, they become unreachable.
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Kam B
1 reviews | Active since Jan 2020
29 Jun 2022, 12:28
Keep away from Justgas -Annette
Jut gas / Warm Fires one of the worst companies to deal with. They dont answer their emails or phones : Landlines or mobiles. No after service what so ever. Rush to take our money. Then all communication stops, they become unreachable.
0
Replies (0)MS
Megan S
1 reviews | Active since Jan 2020
27 Jul 2021, 07:28
Owner is Habitually Fails to Deliver
The owner of this business, Jenny, should be allowed to operate as a car guard (they are more professional and have more integrity) let alone run a customer facing business. She communicates days later, lies constantly and never delivers gas in line with the company claims. Avoid this company at all costs, there are way better gas service providers out there.
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Megan S
1 reviews | Active since Jan 2020
27 Jul 2021, 07:28
Owner is Habitually Fails to Deliver
The owner of this business, Jenny, should be allowed to operate as a car guard (they are more professional and have more integrity) let alone run a customer facing business. She communicates days later, lies constantly and never delivers gas in line with the company claims. Avoid this company at all costs, there are way better gas service providers out there.
0
Replies (0)FV
Farid V
1 reviews | Active since Jan 2020
23 Apr 2021, 08:16
Gas appliance service leaves smelly finish
We selected Just Gas to service the gas appliances for the 20 units in our complex. After we drew up the time schedule for which unit to visit at any given time, they totally ignored this. Some owners had to arrange for parties to come open up their units because of this inconsiderate way of working. Apart from a cursory clean and quick dust off, I am not certain that the appliances were actually serviced. However, we took them at their word. Anyway, part of the deal was that upon completion, we would be given a certificate for insurance purposes. It's been 6 months now and we are still waiting for the certificate. It was promised that we would receive this upon the balance of payment, but once this was done, we have not heard a peep from them, despite an email reminder every other day. I would not recommend them.
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Farid V
1 reviews | Active since Jan 2020
23 Apr 2021, 08:16
Gas appliance service leaves smelly finish
We selected Just Gas to service the gas appliances for the 20 units in our complex. After we drew up the time schedule for which unit to visit at any given time, they totally ignored this. Some owners had to arrange for parties to come open up their units because of this inconsiderate way of working. Apart from a cursory clean and quick dust off, I am not certain that the appliances were actually serviced. However, we took them at their word. Anyway, part of the deal was that upon completion, we would be given a certificate for insurance purposes. It's been 6 months now and we are still waiting for the certificate. It was promised that we would receive this upon the balance of payment, but once this was done, we have not heard a peep from them, despite an email reminder every other day. I would not recommend them.
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Replies (0)CL
Candice L
1 reviews | Active since Jan 2020
15 Jul 2015, 08:00
Just Gas - Not compliant?
Very disappointing...<br> <br> Johan installed our gas system & new gas stove at the end of May 2015.<br> <br> They did a great job - the piping laid was impeccably neat.<br> Very disappointing then, that since making payment we have not received any response to our numerous correspondence requesting our Certificate of Compliance.<br> This is imperative , as it guarantees the safety of the instillation, and the property cannot be insured or sold until we have this document.<br> We have sent no less than 7 emails since, with not even a response, in nearly 1.5 months.<br> <br> Be wary - this certificate is a legal requirement of gas installation, and a consumer is putting themselves, family & home at extreme risk with a company which may not be complaint, as they advertise.
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Candice L
1 reviews | Active since Jan 2020
15 Jul 2015, 08:00
Just Gas - Not compliant?
Very disappointing...<br> <br> Johan installed our gas system & new gas stove at the end of May 2015.<br> <br> They did a great job - the piping laid was impeccably neat.<br> Very disappointing then, that since making payment we have not received any response to our numerous correspondence requesting our Certificate of Compliance.<br> This is imperative , as it guarantees the safety of the instillation, and the property cannot be insured or sold until we have this document.<br> We have sent no less than 7 emails since, with not even a response, in nearly 1.5 months.<br> <br> Be wary - this certificate is a legal requirement of gas installation, and a consumer is putting themselves, family & home at extreme risk with a company which may not be complaint, as they advertise.
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Replies (0)sK
silvia K
1 reviews | Active since Jan 2020
17 Mar 2015, 07:17
Just Gas - Incredibly Bad Customer Service
Annette Klopper from the Company Just Gas was quick to send me prices for the mesh cage we require at our office for safety purposes. It was made very clear to her that this is an urgent matter and that we require the pro-forma invoice in order to place an order. She is hardly ever available telephonically and never replies to emails. Her receptionist at Just Gas keeps on taking messages and promises to have the pro-forma sent soonest, yet she seems to have no idea what is going on. I, as the customer, have to run after Annette from Just Gas to get the required pro-forma through to me. My last phone call with her I politely asked that she please urgently send me the pro-forma as we otherwise need to cancel the service with her company (as stated before that this is a matter of urgency). She very rudely said to go ahead and cancel the cage and to get another company and then hung up. Hence, Just Gas is not worth getting in touch with as they will not provide speedy service or customer service of any kind.
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silvia K
1 reviews | Active since Jan 2020
17 Mar 2015, 07:17
Just Gas - Incredibly Bad Customer Service
Annette Klopper from the Company Just Gas was quick to send me prices for the mesh cage we require at our office for safety purposes. It was made very clear to her that this is an urgent matter and that we require the pro-forma invoice in order to place an order. She is hardly ever available telephonically and never replies to emails. Her receptionist at Just Gas keeps on taking messages and promises to have the pro-forma sent soonest, yet she seems to have no idea what is going on. I, as the customer, have to run after Annette from Just Gas to get the required pro-forma through to me. My last phone call with her I politely asked that she please urgently send me the pro-forma as we otherwise need to cancel the service with her company (as stated before that this is a matter of urgency). She very rudely said to go ahead and cancel the cage and to get another company and then hung up. Hence, Just Gas is not worth getting in touch with as they will not provide speedy service or customer service of any kind.
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