K Light Import
Claimed Business
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Pieter Z
1 reviews | Active since Jan 2020
28 Jul 2023, 12:37
We import, we don't sell to the public?
K.Light claims to be a lighting importer, so they don't sell to the public. I found one of their fittings online, but none of the their retailers (9 near me) had stock. Not even a sample that I could look at!! So, I had to make the trip from Randburg to Midrand, amid traffic, taxis, potholes, load shedding and broken traffic lights - only to inspect a fitting. Remember I can't buy from them. In Midrand I found that the pin, for their location, as given on their website, is at the wrong position on the map!! There, I was told to go to another location further down the road for the showroom. On the way an idiot, who was cutting a corner, nearly crashed into me. So, when I arrived at the showroom, I was admittedly not in the best frame of mind. I requested the assistant at the showroom to show me the fitting and that I would like to open it so that I can see the inside, lamp holders, wiring, etc. Upon which she rep****: "Oh so you want to buy it?" I was irritated and said: "No, I first want to inspect it." She obviously did not like my tone of voice and excused herself. Then another assistant got involved and asked if she could assist OR SHOW ME THE DOOR. I left and will never use any of their products. If I have to jump through so many hoops, just to have a look at their fittings then they are definitely not worth it. As engineer I have also taken them off my tender list. If companies in SA don't want to do business, then why do they advertise their products?
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Pieter Z
1 reviews | Active since Jan 2020
28 Jul 2023, 12:37
We import, we don't sell to the public?
K.Light claims to be a lighting importer, so they don't sell to the public. I found one of their fittings online, but none of the their retailers (9 near me) had stock. Not even a sample that I could look at!! So, I had to make the trip from Randburg to Midrand, amid traffic, taxis, potholes, load shedding and broken traffic lights - only to inspect a fitting. Remember I can't buy from them. In Midrand I found that the pin, for their location, as given on their website, is at the wrong position on the map!! There, I was told to go to another location further down the road for the showroom. On the way an idiot, who was cutting a corner, nearly crashed into me. So, when I arrived at the showroom, I was admittedly not in the best frame of mind. I requested the assistant at the showroom to show me the fitting and that I would like to open it so that I can see the inside, lamp holders, wiring, etc. Upon which she rep****: "Oh so you want to buy it?" I was irritated and said: "No, I first want to inspect it." She obviously did not like my tone of voice and excused herself. Then another assistant got involved and asked if she could assist OR SHOW ME THE DOOR. I left and will never use any of their products. If I have to jump through so many hoops, just to have a look at their fittings then they are definitely not worth it. As engineer I have also taken them off my tender list. If companies in SA don't want to do business, then why do they advertise their products?
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Racquel R
1 reviews | Active since Jan 2020
2 Nov 2022, 08:26
Worst Customer Service!
Sat, 15 Oct, 21:29 (12 days ago) to info Below a copy of my email i sent 12 days ago. Still no Answer for my goods I paid for! Good day I purchased two pendant lights grey Smokey and a Yellowish one as in the attached picture. I purchased it From Toyer Cassiem a Light World and I was with him in the store when he placed the order and read the sku / required details to the female sale consultant at K-lights I opened it today and found two completely different items which by law cannot be installed in a bathroom. The description on my receipt: 2 A – KLCH – 9128 / SM and on your box It reads: KLCH – 9182 / SM it had to be installed tomorrow which means the installation of the rest of the work will be delayed, which I cannot afford and my contractor is booked for other jobs. I kindly request that you make haste to collect and replace with the items I purchased. Regards Mrs RL Rousseau R. L. ROUSSEAU
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Racquel R
1 reviews | Active since Jan 2020
2 Nov 2022, 08:26
Worst Customer Service!
Sat, 15 Oct, 21:29 (12 days ago) to info Below a copy of my email i sent 12 days ago. Still no Answer for my goods I paid for! Good day I purchased two pendant lights grey Smokey and a Yellowish one as in the attached picture. I purchased it From Toyer Cassiem a Light World and I was with him in the store when he placed the order and read the sku / required details to the female sale consultant at K-lights I opened it today and found two completely different items which by law cannot be installed in a bathroom. The description on my receipt: 2 A – KLCH – 9128 / SM and on your box It reads: KLCH – 9182 / SM it had to be installed tomorrow which means the installation of the rest of the work will be delayed, which I cannot afford and my contractor is booked for other jobs. I kindly request that you make haste to collect and replace with the items I purchased. Regards Mrs RL Rousseau R. L. ROUSSEAU
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