Karri Payments
Unclaimed Business
|1|4 Reviews (last 12 months)|This business does not respond to reviews
Karri Payments
Unclaimed Business
|1
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
1|4 Reviews
Jul '25 - Jun '26
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Cherise C
1 reviews | Active since Jan 2020
12 May 2026, 07:58
Karri: One Problem After Another
**Karri: One Problem After Another** I honestly don’t understand how one company can consistently deliver such poor service. First it was the Karri Cards rollout — an absolute mess from start to finish. Endless queries, complaints, delays, and terrible response times. Eventually things improved, so I gave the company the benefit of the doubt. Now comes Karri Cover. I made a simple enquiry and immediately started receiving calls during working hours. I clearly explained that I cannot take personal calls while at work. Despite this, they continued calling during office hours. One “attempted call” didn’t even make my phone ring. When the agent called again during work hours, I repeated that I cannot take calls at work. Instead of listening, she argued with me. I explained that I had already communicated this the previous day and that my phone never rang for the missed call. She continued arguing instead of assisting professionally. The moment I said that if this is the level of service just for an inquiry, then I want nothing to do with their cover, the call was ended in my ear. No apology. No professionalism. Nothing. If this is how potential clients are treated before even signing up, I can only imagine how existing customers are treated. I really wish schools would stop partnering with this company.
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Cherise C
1 reviews | Active since Jan 2020
12 May 2026, 07:58
Karri: One Problem After Another
**Karri: One Problem After Another** I honestly don’t understand how one company can consistently deliver such poor service. First it was the Karri Cards rollout — an absolute mess from start to finish. Endless queries, complaints, delays, and terrible response times. Eventually things improved, so I gave the company the benefit of the doubt. Now comes Karri Cover. I made a simple enquiry and immediately started receiving calls during working hours. I clearly explained that I cannot take personal calls while at work. Despite this, they continued calling during office hours. One “attempted call” didn’t even make my phone ring. When the agent called again during work hours, I repeated that I cannot take calls at work. Instead of listening, she argued with me. I explained that I had already communicated this the previous day and that my phone never rang for the missed call. She continued arguing instead of assisting professionally. The moment I said that if this is the level of service just for an inquiry, then I want nothing to do with their cover, the call was ended in my ear. No apology. No professionalism. Nothing. If this is how potential clients are treated before even signing up, I can only imagine how existing customers are treated. I really wish schools would stop partnering with this company.
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Cherise C
1 reviews | Active since Jan 2020
20 Mar 2026, 09:24
KARRI CARD - AVOID AT ALL COSTS
KARRI Card Review I am extremely disappointed with my experience using Karri Card. From the outset, delivery was promised within 3–5 days after I placed and paid for my order on 07.03.2026, including the delivery fee. However, on 12.03.2026, I was informed that there was no stock available and that new stock would only arrive on 25.03.2026. While delays can happen, what is particularly frustrating is that my account access to track the card delivery has now been suspended due to non-payment of a monthly fee — for cards I have not yet received. At no point during the sign-up process was I given the option to select or confirm a billing date. I have now been informed that billing occurs mid-month, which does not align with my pay cycle at the end of the month. This experience has been both inconvenient and disappointing. Based on this, I would recommend that parents rather consider alternative options, such as opening a child account with a bank, which may be more cost-effective and does not involve delivery fees or extended waiting periods.
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Cherise C
1 reviews | Active since Jan 2020
20 Mar 2026, 09:24
KARRI CARD - AVOID AT ALL COSTS
KARRI Card Review I am extremely disappointed with my experience using Karri Card. From the outset, delivery was promised within 3–5 days after I placed and paid for my order on 07.03.2026, including the delivery fee. However, on 12.03.2026, I was informed that there was no stock available and that new stock would only arrive on 25.03.2026. While delays can happen, what is particularly frustrating is that my account access to track the card delivery has now been suspended due to non-payment of a monthly fee — for cards I have not yet received. At no point during the sign-up process was I given the option to select or confirm a billing date. I have now been informed that billing occurs mid-month, which does not align with my pay cycle at the end of the month. This experience has been both inconvenient and disappointing. Based on this, I would recommend that parents rather consider alternative options, such as opening a child account with a bank, which may be more cost-effective and does not involve delivery fees or extended waiting periods.
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Amanda G
1 reviews | Active since Jan 2020
3 Feb 2026, 05:00
Unallocated payments
I am lost for words of the poor customer services I have been getting from these people that we have to use for school payments. I have now been struggling more than a month for them to allocate a payment. They are rude when they phone you and really dont want to help. I was asked to supply the proof of payment which I did on the 30th of Dec 2025. Still those funds are not allocated to my sons school activities. How must one work with a company that really does not care about any support or customer services. This is even the 2nd time I am posting on Hello Peter with the hope that this long ongoing issue can be resolved. This is not a huge request, it is just a request to action a simple task.
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Amanda G
1 reviews | Active since Jan 2020
3 Feb 2026, 05:00
Unallocated payments
I am lost for words of the poor customer services I have been getting from these people that we have to use for school payments. I have now been struggling more than a month for them to allocate a payment. They are rude when they phone you and really dont want to help. I was asked to supply the proof of payment which I did on the 30th of Dec 2025. Still those funds are not allocated to my sons school activities. How must one work with a company that really does not care about any support or customer services. This is even the 2nd time I am posting on Hello Peter with the hope that this long ongoing issue can be resolved. This is not a huge request, it is just a request to action a simple task.
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Amanda G
1 reviews | Active since Jan 2020
27 Jan 2026, 04:57
Karri app - poor customer services
I have never in my life had such bad service. I paid via the Karri app for some of my sons school expenses - this was in Dec 2025 - I was called to provide the Proof of Payment which I did on the 30th of Dec 2025 - via email to them. I have sent so many emails as I saw that the funds I paid was still not allocated to that activity that I paid for (app that schools use to make it easier for parents to pay) - On Friday last week which was the 23 of Jan 2026 almost a month later I followed up again - Just to hear oh no you attached the incorrect proof of payment . . . . . I ask you - I was phoned on Saturday and spoke to a rude lady - no mam on Monday this will be sorted - so today is Tuesday - nothing has been sorted out!!! I really dont know how I need to get this sorted out anymore - paying for my sons things and then it not being allocated ....
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Amanda G
1 reviews | Active since Jan 2020
27 Jan 2026, 04:57
Karri app - poor customer services
I have never in my life had such bad service. I paid via the Karri app for some of my sons school expenses - this was in Dec 2025 - I was called to provide the Proof of Payment which I did on the 30th of Dec 2025 - via email to them. I have sent so many emails as I saw that the funds I paid was still not allocated to that activity that I paid for (app that schools use to make it easier for parents to pay) - On Friday last week which was the 23 of Jan 2026 almost a month later I followed up again - Just to hear oh no you attached the incorrect proof of payment . . . . . I ask you - I was phoned on Saturday and spoke to a rude lady - no mam on Monday this will be sorted - so today is Tuesday - nothing has been sorted out!!! I really dont know how I need to get this sorted out anymore - paying for my sons things and then it not being allocated ....
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