KP
KBS Property Group
Claimed Business
KP
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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trish H
1 reviews | Active since Jan 2020
11 Jul 2023, 19:26
Unprofessional
I can not say enough. Avoid this agency. Moved into a property. So many issues that I could no longer stay there. After 5 months of trying to get huge problems sorted was told no money. Sent a million mails and then one to the principal basically I was ignored. Still tried to the the correct thing and gave notice. From what I see I’m going to battle to get my deposit back. They are a bunch of ****s and take everyone for a ride I just wish more people would take time to write up about them.
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trish H
1 reviews | Active since Jan 2020
11 Jul 2023, 19:26
Unprofessional
I can not say enough. Avoid this agency. Moved into a property. So many issues that I could no longer stay there. After 5 months of trying to get huge problems sorted was told no money. Sent a million mails and then one to the principal basically I was ignored. Still tried to the the correct thing and gave notice. From what I see I’m going to battle to get my deposit back. They are a bunch of ****s and take everyone for a ride I just wish more people would take time to write up about them.
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Cindy N
1 reviews | Active since Jan 2020
18 Nov 2021, 19:06
Deposit squander
Rented a place from these Agent, a was seemingly good and well when we moved in until we asked for things to be fixed in the unit. Lights , sink, walls, handles, geyser... a week of cold water, almost a month of leaking taps because the landlord had to figure something out, two weeks for lights to be changed, dirty walls led to us moving out. Agent came for exit inspection all was as we found it or had to send him proof that we reported, but was not attended to. He signed off the unit as good. Week later he accused us of damages to the counter, he tried passing off damages to the sink coz it had a leak, when he didn't win, he passed it off to the stove. He claims he didn't see it when he did the inspection, even when he switched on the stove to check working condition. 3 weeks no deposit refund. They insist they are not wrong even with emails, documents they signed, they just want to keep our money
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Cindy N
1 reviews | Active since Jan 2020
18 Nov 2021, 19:06
Deposit squander
Rented a place from these Agent, a was seemingly good and well when we moved in until we asked for things to be fixed in the unit. Lights , sink, walls, handles, geyser... a week of cold water, almost a month of leaking taps because the landlord had to figure something out, two weeks for lights to be changed, dirty walls led to us moving out. Agent came for exit inspection all was as we found it or had to send him proof that we reported, but was not attended to. He signed off the unit as good. Week later he accused us of damages to the counter, he tried passing off damages to the sink coz it had a leak, when he didn't win, he passed it off to the stove. He claims he didn't see it when he did the inspection, even when he switched on the stove to check working condition. 3 weeks no deposit refund. They insist they are not wrong even with emails, documents they signed, they just want to keep our money
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Juliet D
1 reviews | Active since Jan 2020
16 Jul 2021, 09:40
Make sure to choose the right Estate Agents
9 months of empty promises, bad service, threats, invoices for commissions when no rental was collected. Read your contracts very carefully and don't be pushed into signing anything. Still no proof of proper vetting done on tenants who have failed to pay rent for 5 months.
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Juliet D
1 reviews | Active since Jan 2020
16 Jul 2021, 09:40
Make sure to choose the right Estate Agents
9 months of empty promises, bad service, threats, invoices for commissions when no rental was collected. Read your contracts very carefully and don't be pushed into signing anything. Still no proof of proper vetting done on tenants who have failed to pay rent for 5 months.
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Be M
1 reviews | Active since Jan 2020
16 Jul 2021, 07:25
No help when needed
I have had an unpleasant experience dealing with KBS after moving out of the apartment I stayed in. They are the agents that took over after the flat I was renting was sold while I was living there. As the new agents I expected them to sort all the money transfers and agreements with the previous agents out. Instead I have had to figure out which agents have my key deposit myself, I have no idea how I am expected to do that if I have no documentation of what was shared between the 2 agencies, none will send proof of the monies transferred but I'm expected to sort it out myself, I have asked KBS on countless occasions to assist with some documentation but I was given empty promises. On top of that there is an issue regarding a gate tag they are in possession of which I paid for. I am just trying to get a refund, I have sent them all the documents they required and followed up countless times but they have resorted to ignoring my emails. All I need is assistance but I have not been able to get any.
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Be M
1 reviews | Active since Jan 2020
16 Jul 2021, 07:25
No help when needed
I have had an unpleasant experience dealing with KBS after moving out of the apartment I stayed in. They are the agents that took over after the flat I was renting was sold while I was living there. As the new agents I expected them to sort all the money transfers and agreements with the previous agents out. Instead I have had to figure out which agents have my key deposit myself, I have no idea how I am expected to do that if I have no documentation of what was shared between the 2 agencies, none will send proof of the monies transferred but I'm expected to sort it out myself, I have asked KBS on countless occasions to assist with some documentation but I was given empty promises. On top of that there is an issue regarding a gate tag they are in possession of which I paid for. I am just trying to get a refund, I have sent them all the documents they required and followed up countless times but they have resorted to ignoring my emails. All I need is assistance but I have not been able to get any.
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Be M
1 reviews | Active since Jan 2020
13 Jul 2021, 16:38
They just care about the rent they get from you and nothing else
Kyle is not very helpful. He is very responsive when it benefits him but will be of zero assistance once he doesn't need anything from you. I have been struggling since December to get my tag payment refunded and to find out what happened to my key deposit when they took over from the previous agents of the property. I have been sent from pillar to post they keep hiding behind the landlord (because I cannot contact him directly) and the old agents and keep saying they can't help me with anything. I have been calling and sending emails and they have been ignoring me. All I'm saying is if they can ghost me over a small amount and some information imagine what they will do with your larger amounts and queries especially once you've moved out. As the only line of communication when renting from them they should at least be helpful with dealing with the matters that shouldn't be my problem. I didn't pick KBS by choice (since the property was sold while I was living there and they became the new agent) but I will not recommend anyone rent from them
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Be M
1 reviews | Active since Jan 2020
13 Jul 2021, 16:38
They just care about the rent they get from you and nothing else
Kyle is not very helpful. He is very responsive when it benefits him but will be of zero assistance once he doesn't need anything from you. I have been struggling since December to get my tag payment refunded and to find out what happened to my key deposit when they took over from the previous agents of the property. I have been sent from pillar to post they keep hiding behind the landlord (because I cannot contact him directly) and the old agents and keep saying they can't help me with anything. I have been calling and sending emails and they have been ignoring me. All I'm saying is if they can ghost me over a small amount and some information imagine what they will do with your larger amounts and queries especially once you've moved out. As the only line of communication when renting from them they should at least be helpful with dealing with the matters that shouldn't be my problem. I didn't pick KBS by choice (since the property was sold while I was living there and they became the new agent) but I will not recommend anyone rent from them
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Anonymous
1 reviews | Active since Jan 2020
12 May 2021, 05:59
TERRIBLE ESTATE AGENTS
The worst experience of my life from rogue estate agents who don't do what they promise, who contradict their contracts and have no accountability for their actions. Can't be trusted and their claims on their website regarding their business practices is far from the truth.
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Anonymous
1 reviews | Active since Jan 2020
12 May 2021, 05:59
TERRIBLE ESTATE AGENTS
The worst experience of my life from rogue estate agents who don't do what they promise, who contradict their contracts and have no accountability for their actions. Can't be trusted and their claims on their website regarding their business practices is far from the truth.
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