BM
Be M
Active since Jul 2021
9
Reviews
0
Industries
Reviews
9 reviews2 months ago
Their out and about ...
Their out and about cover is simple to claim through
53 replies
15 months ago
****ming us to fix things that are fine
I have been taking my car in for service here for years and I have not had an issue in the past but I took my car in recently and they were quoting me R35000 worth of repairs required on the car. Granted, there were some issues I asked them to look into to quote me on but those were less than R10000. Because I simply could not afford the repairs I opted not to go through with it and took it to another mechanic that said none of the issues they stated are there, it seems like they were taking chances at ****ming me as the parts are fine. I wish someone could investigate these dealerships as we are being mislead because we ordinary people cannot verify some of the things they do or tell us. I have concluded that I will not be servicing my car there in future as all trust is lost. If you do decide to service your car there, ask them to back up their quotes with explanations and ask for the parts they replaced back
0 replies
29 months ago
Pharmacy direct chronic medication delays
In order to avoid paying additional fees with Medical aid, Bonitas recommends pharmacy direct as a way to recieve chronic medication. So as a pensioner my mother's only option was to use pharmacy direct. It has been on multiple occasions that I have had to call them due to medication not being delivered on time. On this occasions I had uploaded the script on the 21st of October and received a confirmation email that it was received but today on the 13th of November I call to follow up as the medication has not yet been delivered and they insist I did not send them a script. How can they have a faulty system when their job has to do with time sensitive medication that can have immediate effects on the well-being of someone if not taken on time. I forwarded their confirmation email as well as the script to care@pharmacydirect.co.za while on the line with the lady that was assisting me and my emails never came through. I had to email it to her personal email in order for her to receive it. So the email doesn't work neither does the website. Is the only method of sending scripts fax? I am utterly disgusted at the lack of care they have for the well-being of others to have their only means of communication faulty. It's truly unacceptable. I am also very disappointed at Bonitas because in this climate where the cost of living is so high that the alternative they give instead of paying their exorbitant additional fees is a mediocre pharmacy that doesn't have their systems in order.
73 replies
29 months ago
Chronic medication And faulty system
In order to avoid paying additional fees with Medical aid, Bonitas recommends this company as a way to recieve chronic medication. So as a pensioner my mother's only option was to use pharmacy direct. It has been on multiple occasions that I have had to call them due to medication not being delivered on time. On this occasions I had uploaded the script on the 21st of October and received a confirmation email that it was received but today on the 13th of November I call to follow up as the medication has not yet been delivered and they insist I did not send them a script. How can they have a faulty system when their job has to do with time sensitive medication that can have immediate effects on the well-being of someone if not taken on time. I forwarded their confirmation email as well as the script to care@pharmacydirect.co.za while on the line with the lady that was assisting me and my emails never came through. I had to email it to her personal email in order for her to receive it. So the email doesn't work neither does the website. Is the only method of sending scripts fax? I am utterly disgusted at the lack of care they have for the well-being of others to have their only means of communication faulty. It's truly unacceptable. I am also very disappointed at Bonitas because in this climate where the cost of living is so high that the alternative they give instead of paying their exorbitant additional fees is a mediocre pharmacy that doesn't have their systems in order.
73 replies
31 months ago
Not as efficient as others as you'd think
Not as quick and efficient. No reply to my emails regarding a query I had. Tried to call the office line for assistance and it just rings with no answer. Tried to call the agent assisting me but they don't answer either.
262 replies
58 months ago
They have no idea what is going on all the time
I use to rent from Bregan properties then the flat I was staying in got sold while I was staying there, they didn't bother to tell me I had to hear it from the new agents calling me and telling me that Bregan properties won't transfer my deposit to them. I emailed them and would always get a rude response or no response from Chris. When I moved out in December the new agents told me that they didn't transfer transfer the key deposit to them so I had to contact them myself to find out what happened. They sent me statements with incorrect amounts and when I asked for a POP of the amount transferred to the new agents, they sent me one with an amount that can't be and is a transfer they made to their client and not the new landlord. Now they refuse ignore my emails and are rude on the calls when I ask for more information
0 replies
58 months ago
No help when needed
I have had an unpleasant experience dealing with KBS after moving out of the apartment I stayed in. They are the agents that took over after the flat I was renting was sold while I was living there. As the new agents I expected them to sort all the money transfers and agreements with the previous agents out. Instead I have had to figure out which agents have my key deposit myself, I have no idea how I am expected to do that if I have no documentation of what was shared between the 2 agencies, none will send proof of the monies transferred but I'm expected to sort it out myself, I have asked KBS on countless occasions to assist with some documentation but I was given empty promises. On top of that there is an issue regarding a gate tag they are in possession of which I paid for. I am just trying to get a refund, I have sent them all the documents they required and followed up countless times but they have resorted to ignoring my emails. All I need is assistance but I have not been able to get any.
53 replies
58 months ago
They don't know what they are doing!
I use to rent from Bregan properties then the flat I was staying in got sold while I was staying there, they didn't bother to tell me I had to hear it from the new agents calling me and telling me that Bregan properties won't transfer my deposit to them. I emailed them and would always get a rude response or no response from Chris. When I moved out in December the new agents told me that they didn't transfer transfer the key deposit to them so I had to contact them myself to find out what happened. They sent me statements with incorrect amounts and when I asked for a POP of the amount transferred to the new agents, they sent me one with an amount that can't be and is a transfer they made to their client and not the new landlord. Now they refuse ignore my emails and are rude on the calls when I ask for more information
0 replies
58 months ago
They just care about the rent they get from you and nothing else
Kyle is not very helpful. He is very responsive when it benefits him but will be of zero assistance once he doesn't need anything from you. I have been struggling since December to get my tag payment refunded and to find out what happened to my key deposit when they took over from the previous agents of the property. I have been sent from pillar to post they keep hiding behind the landlord (because I cannot contact him directly) and the old agents and keep saying they can't help me with anything. I have been calling and sending emails and they have been ignoring me. All I'm saying is if they can ghost me over a small amount and some information imagine what they will do with your larger amounts and queries especially once you've moved out. As the only line of communication when renting from them they should at least be helpful with dealing with the matters that shouldn't be my problem. I didn't pick KBS by choice (since the property was sold while I was living there and they became the new agent) but I will not recommend anyone rent from them
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
1 (11.11111111111111%)
3 Star
0 (0%)
2 Star
2 (22.22222222222222%)
1 Star
6 (66.66666666666667%)