

Keto Kart (Pty) Ltd
Ranking
#7
in Wellness & Beauty
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Payed, was told they are not taking new clients and I will be refunded I have still not been refunded it’s been weeks
1 reviews | Active since Jan 2020
Payed, was told they are not taking new clients and I will be refunded I have still not been refunded it’s been weeks
1 reviews | Active since Jan 2020
If it looks to good to be true, it usually is. Everything went smooth up until payment was done. 5 April delivery was moved and in a bulk mail I was given the option to collect my order that afternoon between 4 & 6pm at Riversands Innovation Hub in Kyalami. Obviously most consumers are working during that time and traffic doesn’t make it easy to get there, specially from Pretoria. I even offered to pay for delivery, and then arranged to drive through during working hours the following day to fetch the stated order. I was given a chef’s number who will hand me the pack. Its worth noting that I ordered a4 week CRASHER PACK that contains 40 prepared meals. Once I arrived at the I-Hub I phoned the chef and it was very unclear as to where the kitchen is located and was tood he will come meet me. After standing around for several minutes the chef arrived with a single Woolies cloth bag in hand. He handed me the obviously-not 4 week pack and was very distressed and started apologizing and stating that his number is was not supposed to be given to the public and that they are just contracted to make the food and also waiting for stock and payment from Kudakwashe. There was 7 prepared not eco-friendly packaged meals in the bag, not even a 5-day course. I demanded my refund and no excuses and was informed that it was actioned with accounts. Its been 3 weeks now and I was informed after my 3 mail of demand that, and I quote: “ We have begun the process of liquidating our assets. Thereafter we will continue disbur*****ts. We have already begun paying our refunds on a ‘first in’ basis. Once your refund has been processed, I will inform you immediately. ” Following this I went through their digital footprint with no notice of insolvency and payments still being accepted. Don’t even consider using this service.
1 reviews | Active since Jan 2020
If it looks to good to be true, it usually is. Everything went smooth up until payment was done. 5 April delivery was moved and in a bulk mail I was given the option to collect my order that afternoon between 4 & 6pm at Riversands Innovation Hub in Kyalami. Obviously most consumers are working during that time and traffic doesn’t make it easy to get there, specially from Pretoria. I even offered to pay for delivery, and then arranged to drive through during working hours the following day to fetch the stated order. I was given a chef’s number who will hand me the pack. Its worth noting that I ordered a4 week CRASHER PACK that contains 40 prepared meals. Once I arrived at the I-Hub I phoned the chef and it was very unclear as to where the kitchen is located and was tood he will come meet me. After standing around for several minutes the chef arrived with a single Woolies cloth bag in hand. He handed me the obviously-not 4 week pack and was very distressed and started apologizing and stating that his number is was not supposed to be given to the public and that they are just contracted to make the food and also waiting for stock and payment from Kudakwashe. There was 7 prepared not eco-friendly packaged meals in the bag, not even a 5-day course. I demanded my refund and no excuses and was informed that it was actioned with accounts. Its been 3 weeks now and I was informed after my 3 mail of demand that, and I quote: “ We have begun the process of liquidating our assets. Thereafter we will continue disbur*****ts. We have already begun paying our refunds on a ‘first in’ basis. Once your refund has been processed, I will inform you immediately. ” Following this I went through their digital footprint with no notice of insolvency and payments still being accepted. Don’t even consider using this service.
1 reviews | Active since Jan 2020
I placed an order for R899, which went through PayFast on 7 January 2022. I specifically noted no beef or pork for religious reasons. On 14 January 2022, delivery on 16 January 2022 was advised. I check the menu and note it has beef and pork. This was not conveyed to their chef and I'm asked to push my order back for a week. I prefer not to wait and ask for a refund, which is agreed. From then till now many e-mails have been sent from Kudakwashe Claver Ngulube about funding they have been waiting for, new sponsors, deliveries to be made that never arrive, operations closing and so forth. I keep asking for my refund and still don't have it. I agree with the other person's review here that this is a fraud and an absolute sham.
1 reviews | Active since Jan 2020
I placed an order for R899, which went through PayFast on 7 January 2022. I specifically noted no beef or pork for religious reasons. On 14 January 2022, delivery on 16 January 2022 was advised. I check the menu and note it has beef and pork. This was not conveyed to their chef and I'm asked to push my order back for a week. I prefer not to wait and ask for a refund, which is agreed. From then till now many e-mails have been sent from Kudakwashe Claver Ngulube about funding they have been waiting for, new sponsors, deliveries to be made that never arrive, operations closing and so forth. I keep asking for my refund and still don't have it. I agree with the other person's review here that this is a fraud and an absolute sham.
1 reviews | Active since Jan 2020
DO NOT ORDER ANYTHING FROM THEM!!! By the looks of it, they have never delivered anything to anybody ever!! I have been in contact with many people...not 1 person received any deliveries!! Full of promises and if you are promised a refund...good luck!! I keep saying they...there is only 1 guy...Kuda Nkulube. This guy is a fraud.
1 reviews | Active since Jan 2020
DO NOT ORDER ANYTHING FROM THEM!!! By the looks of it, they have never delivered anything to anybody ever!! I have been in contact with many people...not 1 person received any deliveries!! Full of promises and if you are promised a refund...good luck!! I keep saying they...there is only 1 guy...Kuda Nkulube. This guy is a fraud.
1 reviews | Active since Jan 2020
Do not order from this company. They simply do not deliver and also do not communicate. At the time the order was placed I was asked for a delivery time on Sunday and they never pitched up. No communication. Then saw on website deliveries were postponed. Waited again the next Sunday - still no show and no communication. Been waiting nearly 3 weeks to be refunded. I would like to give them -5 stars. Go learn from Takealot how to run a business!
1 reviews | Active since Jan 2020
Do not order from this company. They simply do not deliver and also do not communicate. At the time the order was placed I was asked for a delivery time on Sunday and they never pitched up. No communication. Then saw on website deliveries were postponed. Waited again the next Sunday - still no show and no communication. Been waiting nearly 3 weeks to be refunded. I would like to give them -5 stars. Go learn from Takealot how to run a business!
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