KD
KFC Delft Mall
Unclaimed Business
KD
KFC Delft Mall
Unclaimed Business
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
-34
Recommended: Unlikely
Review Distribution
2.3|3 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About KFC Delft Mall
KFC Delft Mall has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked KFC Delft Mall across 5 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMS
Magdelene S
1 reviews | Active since Jan 2020
8 Mar 2026, 11:24
Bad ****s
Good day, i just want to say how dissapointed i am in KFC delft mall, they promote specials online and if you buy they say it was in December, so how do you mot update your website or application for almost 3 months, what are you actually doing, i phone KFC delft mall and they assured me it was in December the special and not now almost 3 months later, i am so disappointed coz i bought that special coz there is a drink with, only to find out i must talk to customer service its not them. If i could attached a picture of the order and special i would have, but the application not allowing me.
Helpful (0)
|Replies (0)MS
Magdelene S
1 reviews | Active since Jan 2020
8 Mar 2026, 11:24
Bad ****s
Good day, i just want to say how dissapointed i am in KFC delft mall, they promote specials online and if you buy they say it was in December, so how do you mot update your website or application for almost 3 months, what are you actually doing, i phone KFC delft mall and they assured me it was in December the special and not now almost 3 months later, i am so disappointed coz i bought that special coz there is a drink with, only to find out i must talk to customer service its not them. If i could attached a picture of the order and special i would have, but the application not allowing me.
0
Replies (0)NM
Ncebakazi M
1 reviews | Active since Jan 2020
11 Nov 2025, 18:35
BAD SERVICE
Formal Complaint About Service at KFC Delft Mall Dear KFC Complaints Department I hope this email finds you well. I am writing to formally raise concerns about the ongoing poor service at your KFC branch located in Delft Mall. Over time, I have personally experienced and heard multiple complaints from others about the service at this branch. The recurring issues include: - Staff displaying poor attitudes and lack of customer service. - No proper approach or friendliness when interacting with customers. - Orders being consistently incorrect. - A lack of acknowledgment or apology when mistakes are pointed out. These problems have persisted for a long time, to the point where I stopped purchasing from this branch. Recently, I decided to give it another chance, hoping for improvement, but unfortunately, the service remains the same. I also know of others who have stopped supporting this branch due to similar experiences. This is not only frustrating for customers but also harmful to the reputation of the KFC brand. I kindly urge your team to investigate this matter and take the necessary steps to address and improve the service at KFC Delft Mall. Thank you for your attention to this matter. I look forward to hearing how you plan to resolve this issue. Kind regards, Thuli Mlombile 076 322 7454
Helpful (0)
|Replies (0)NM
Ncebakazi M
1 reviews | Active since Jan 2020
11 Nov 2025, 18:35
BAD SERVICE
Formal Complaint About Service at KFC Delft Mall Dear KFC Complaints Department I hope this email finds you well. I am writing to formally raise concerns about the ongoing poor service at your KFC branch located in Delft Mall. Over time, I have personally experienced and heard multiple complaints from others about the service at this branch. The recurring issues include: - Staff displaying poor attitudes and lack of customer service. - No proper approach or friendliness when interacting with customers. - Orders being consistently incorrect. - A lack of acknowledgment or apology when mistakes are pointed out. These problems have persisted for a long time, to the point where I stopped purchasing from this branch. Recently, I decided to give it another chance, hoping for improvement, but unfortunately, the service remains the same. I also know of others who have stopped supporting this branch due to similar experiences. This is not only frustrating for customers but also harmful to the reputation of the KFC brand. I kindly urge your team to investigate this matter and take the necessary steps to address and improve the service at KFC Delft Mall. Thank you for your attention to this matter. I look forward to hearing how you plan to resolve this issue. Kind regards, Thuli Mlombile 076 322 7454
0
Replies (0)LN
Lolwethu N
1 reviews | Active since Jan 2020
8 Mar 2025, 17:12
Banking
I bought bucket for one on Tuesday but they didn’t give me bucket for one dunked but the gave me bucket for one zinger where by I paid for duncked
Helpful (0)
|Replies (0)LN
Lolwethu N
1 reviews | Active since Jan 2020
8 Mar 2025, 17:12
Banking
I bought bucket for one on Tuesday but they didn’t give me bucket for one dunked but the gave me bucket for one zinger where by I paid for duncked
0
Replies (0)NM
Nwabisa M
1 reviews | Active since Jan 2020
16 Jan 2025, 19:17
Poor service.
I bought this five piece with two mini loaves, coke and Chips. They gave me broken pieces with snack roll without explanation. When I called them they said I should bring the meat back. Got there they claimed they do not have mini loaves. They promised to change the meat and all of sudden they had mini loaves.
Helpful (0)
|Replies (0)NM
Nwabisa M
1 reviews | Active since Jan 2020
16 Jan 2025, 19:17
Poor service.
I bought this five piece with two mini loaves, coke and Chips. They gave me broken pieces with snack roll without explanation. When I called them they said I should bring the meat back. Got there they claimed they do not have mini loaves. They promised to change the meat and all of sudden they had mini loaves.
0
Replies (0)