

TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
<p>I placed and order with them in October 2016. I received an order confirmation for the dress I purchase and to this day have not received my order! </p> <p>I was very disappointed not to receive my order by Christmas and email them to follow up. I was advised that there was a backorder and If I wanted, I could have a refund. I decided that since it was late already, I might as well wait. Well it is now August and I have yet to received any parcel! I have tried to email them and the email addresses dont exist anymore. Im really disgusted. These people have no morals!</p>
1 reviews | Active since Jan 2020
<p>I placed and order with them in October 2016. I received an order confirmation for the dress I purchase and to this day have not received my order! </p> <p>I was very disappointed not to receive my order by Christmas and email them to follow up. I was advised that there was a backorder and If I wanted, I could have a refund. I decided that since it was late already, I might as well wait. Well it is now August and I have yet to received any parcel! I have tried to email them and the email addresses dont exist anymore. Im really disgusted. These people have no morals!</p>
1 reviews | Active since Jan 2020
<p>On 12 April 2017, I ordered and paid for a dress from Dotshopify (bank details account name is Kiddies sofas and stuff). After several attempts to get information as to how long will delivery take place, without response, I then decided to place my order since the dress was for an emergency and were urgently needed. After I placed the order, two days later without any respons still, I contacted Dot via facebook. Which after a day responded that the dress will not be in time. </p> <p> </p> <p>I immediatley emailed DOT, cancelling the order and requesting for a refund as I needed to order the dress from somewhere else. The first response was that the dress was already on its way. I regarded this as a lie since I did not placed any address on my order and made a note that I be contacted for an address. I insisted that I don's want the dress and want my money urgently back. </p> <p> </p> <p>I got a response that my refund will take 7-14 days, which I objected as I needed my money urgently back. I was of the opinion that DOT utilize a SA bank account and failed to understand why it could take so long for a refund.</p> <p>Until today did I not get my money back. I've emailed them several times but still to no response. I've requested a telephobe number via Facebook, but still no response. It is now a month!!!</p> <p> </p> <p>I AM DISGUSTED AND WANT MY MONEY BACK TODAY STILL FROM THEM!</p>
1 reviews | Active since Jan 2020
<p>On 12 April 2017, I ordered and paid for a dress from Dotshopify (bank details account name is Kiddies sofas and stuff). After several attempts to get information as to how long will delivery take place, without response, I then decided to place my order since the dress was for an emergency and were urgently needed. After I placed the order, two days later without any respons still, I contacted Dot via facebook. Which after a day responded that the dress will not be in time. </p> <p> </p> <p>I immediatley emailed DOT, cancelling the order and requesting for a refund as I needed to order the dress from somewhere else. The first response was that the dress was already on its way. I regarded this as a lie since I did not placed any address on my order and made a note that I be contacted for an address. I insisted that I don's want the dress and want my money urgently back. </p> <p> </p> <p>I got a response that my refund will take 7-14 days, which I objected as I needed my money urgently back. I was of the opinion that DOT utilize a SA bank account and failed to understand why it could take so long for a refund.</p> <p>Until today did I not get my money back. I've emailed them several times but still to no response. I've requested a telephobe number via Facebook, but still no response. It is now a month!!!</p> <p> </p> <p>I AM DISGUSTED AND WANT MY MONEY BACK TODAY STILL FROM THEM!</p>
1 reviews | Active since Jan 2020
<p>They just steal your money. You think that you place a LEGAL order. The leadtime is 120 days (seriously - these days with modern technology...) DO NOT SUPPORT THEM. When your goods don't arrive they PROMISE to refund you, going for 3 months and STILL no REFUND.. All I am asking is for a payment plan to refund me, but get emotional blackmail and endless excuses. Did work via Payfast also - they suggest to open up a THEFT case at Local Police. Whoever need to get their money as well, contact Payfast, comment on this and I will send you the new owner email address. Christelle Orban.</p>
1 reviews | Active since Jan 2020
<p>They just steal your money. You think that you place a LEGAL order. The leadtime is 120 days (seriously - these days with modern technology...) DO NOT SUPPORT THEM. When your goods don't arrive they PROMISE to refund you, going for 3 months and STILL no REFUND.. All I am asking is for a payment plan to refund me, but get emotional blackmail and endless excuses. Did work via Payfast also - they suggest to open up a THEFT case at Local Police. Whoever need to get their money as well, contact Payfast, comment on this and I will send you the new owner email address. Christelle Orban.</p>
1 reviews | Active since Jan 2020
<p>These are evil people , stealing money from innocent people ..I place an order in November for my kids they robbed my children from christmas. They promised to refund me my 1200 and blocked me off fb ...these silly people or person needs to be stopped and pay for what they've done </p>
1 reviews | Active since Jan 2020
<p>These are evil people , stealing money from innocent people ..I place an order in November for my kids they robbed my children from christmas. They promised to refund me my 1200 and blocked me off fb ...these silly people or person needs to be stopped and pay for what they've done </p>
1 reviews | Active since Jan 2020
<p>Bought several items in November 2016. Nothing delivered yet. Phones down, website down, emails down etc even the new FB page is now also down. We must take legal action, cannot let them get away with this theft.</p>
1 reviews | Active since Jan 2020
<p>Bought several items in November 2016. Nothing delivered yet. Phones down, website down, emails down etc even the new FB page is now also down. We must take legal action, cannot let them get away with this theft.</p>
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