Kilokor Motors
Verified Business
|4.9|500 Reviews (last 12 months)|Responds in 170h 6m
Kilokor Motors
Verified Business
|4.9
500 Reviews (last 12 months)
Responds in 170h 6m
Scores reflect the Overall AI Score for each category
Kilokor Motors
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Kilokor Motors is praised overwhelmingly for warm, named-staff service and a smooth purchase and rent-to-own journey. Customers consistently highlight specific sales agents like Angelica, Charmaine, Bailie, Justin, Erich, Amanda and Jayde, alongside finance staff Elsie, Daleen and Steyn. A small but serious cluster of complaints centres on vehicle reliability after sale, deposit disputes and breakdown handling.
Replied to 82% of negative reviews
Reply time on negative reviews: 531h 14m
TrustIndex
8.8
Ranking
#7
in Repairs & Service
Reply Time
170h 6m
NPS Score
74
Recommended: Very Likely
Replied to 82% of negative reviews
Reply time on negative reviews: 531h 14m
Aug '25 - Jul '26
Based on recent customer reviews, Kilokor Motors is praised overwhelmingly for warm, named-staff service and a smooth purchase and rent-to-own journey. Customers consistently highlight specific sales agents like Angelica, Charmaine, Bailie, Justin, Erich, Amanda and Jayde, alongside finance staff Elsie, Daleen and Steyn. A small but serious cluster of complaints centres on vehicle reliability after sale, deposit disputes and breakdown handling.
Kilokor Motors's biggest strength, according to Hellopeter's AI analysis, is Staff Professionalism & Conduct. Staff Professionalism (4.7) is the strongest theme. Customers repeatedly name Angelica, Charmaine, Bailie, Justin, Erich, Amanda, Jayde, Frank and Lee as patient, knowledgeable, honest and going the extra mile, with finance staff Elsie and Daleen praised for clear contract explanations.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Sept 2019
I had a great service and experience from the sales agent (Frank) and the dealer as whole. I would recommend any one looking for a good deal on used vehicles to rent or outright purchase
1 reviews | Active since Sept 2019
I had a great service and experience from the sales agent (Frank) and the dealer as whole. I would recommend any one looking for a good deal on used vehicles to rent or outright purchase
1 reviews | Active since May 2026
Thanks for the help Frank you have been a outatanding in the sale division and i would refer any person to you o e a again thanks for the spontanious person u are and we are happy that we could have done business with you
1 reviews | Active since May 2026
Thanks for the help Frank you have been a outatanding in the sale division and i would refer any person to you o e a again thanks for the spontanious person u are and we are happy that we could have done business with you
1 reviews | Active since May 2026
I had a great experience dealing with the ever smiling Frank Hamilton,bought my son’s car and Frank gave us great service
1 reviews | Active since May 2026
I had a great experience dealing with the ever smiling Frank Hamilton,bought my son’s car and Frank gave us great service
The most common complaint about Kilokor Motors, based on Hellopeter's AI analysis of recent customer reviews, is Vehicle Quality & Reliability. Vehicle Quality & Reliability (3.2) is the weakest theme. While most buyers report clean, well-presented cars, a notable minority describe serious post-sale faults including alternator failure, head gasket issues, oil leaks, radiator problems and shock noises, with disputes over repair accountability and deposit refunds.
Kilokor Motors scores 4.2 out of 5 on Hellopeter's AI analysis of service quality in Car Dealerships, compared to the Car Dealerships industry average of 4.1. Their strongest theme is Staff Quality (4.6); their weakest is Vehicle Condition (3.6). The top AI-rated Car Dealerships business on Hellopeter is Botha & Deysel Executive Motors (4.8). How is the AI Score calculated? →
Kilokor Motors has a TrustIndex of 8.8 out of 10 on Hellopeter, based on 500 reviews in the last 12 months. They reply to 82% of negative reviews, typically within 531 hours 14 min. Hellopeter has tracked Kilokor Motors across 1,947 total reviews. How is the TrustIndex calculated? →