KM
Koops MRC
Unclaimed Business
KM
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Koops MRC
Koops MRC has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Koops MRC across 5 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceKW
Keanu W
1 reviews | Active since Jan 2020
14 Nov 2025, 13:06
Never ever take your vehicle to Koops!!!
I had my engine replaced at Koops in April 2025. At first I was impressed as the job was done quickly and at a good price, but in just six months my vehicle's performance declined dramatically and I was losing at least 500ml of Diesel even if I just made a quick trip to town. Puddles of diesel formed wherever I parked and so I decided to open up the engine and have a look for myself. The diesel injectors looks like a two year old installed them, missing seals, broken seals, double stacked seals that were forced into the injector housing. Broken O-ring seals on the air intake manifold accompanied by a level of dirt that honestly won back some respect for Ford as I could never imagine that this specific engine would still run after being put through that. I will never ever recommend anyone to send their vehicle to koops and I am appalled by the absolute poor workmanship I have seen so far. I would go as far as to say that if Koops even touched your vehicle, you should consider selling it, as I am very much considering getting rid of mine after what I saw today. I would be ashamed if I were the owner of this establishment
Helpful (0)
|Replies (0)KW
Keanu W
1 reviews | Active since Jan 2020
14 Nov 2025, 13:06
Never ever take your vehicle to Koops!!!
I had my engine replaced at Koops in April 2025. At first I was impressed as the job was done quickly and at a good price, but in just six months my vehicle's performance declined dramatically and I was losing at least 500ml of Diesel even if I just made a quick trip to town. Puddles of diesel formed wherever I parked and so I decided to open up the engine and have a look for myself. The diesel injectors looks like a two year old installed them, missing seals, broken seals, double stacked seals that were forced into the injector housing. Broken O-ring seals on the air intake manifold accompanied by a level of dirt that honestly won back some respect for Ford as I could never imagine that this specific engine would still run after being put through that. I will never ever recommend anyone to send their vehicle to koops and I am appalled by the absolute poor workmanship I have seen so far. I would go as far as to say that if Koops even touched your vehicle, you should consider selling it, as I am very much considering getting rid of mine after what I saw today. I would be ashamed if I were the owner of this establishment
0
Replies (0)HK
Henk K
1 reviews | Active since Jan 2020
17 Feb 2025, 08:54
Well done Koops
I have been taking our cars to Koops for many years and we have always received excellent service. I have a 2014 Ford Kuga that needed a service and a timing belt replacement in December 2024. This timing belt however was a tricky and stubborn one, but with the expertise of the staff @ Koops and their patience with me as customer the problem was solved! Thanks to both Jacques and Ferdi. I feel I can contact them any time when it comes to our cars even if it is just a quick question. Service in the likes of which is offered by Koops is hard to come by. Well done Koops!
Helpful (0)
|Replies (0)HK
Henk K
1 reviews | Active since Jan 2020
17 Feb 2025, 08:54
Well done Koops
I have been taking our cars to Koops for many years and we have always received excellent service. I have a 2014 Ford Kuga that needed a service and a timing belt replacement in December 2024. This timing belt however was a tricky and stubborn one, but with the expertise of the staff @ Koops and their patience with me as customer the problem was solved! Thanks to both Jacques and Ferdi. I feel I can contact them any time when it comes to our cars even if it is just a quick question. Service in the likes of which is offered by Koops is hard to come by. Well done Koops!
0
Replies (0)MK
Marius K
1 reviews | Active since Jan 2020
21 Dec 2023, 21:55
Unreliable Motor Vehicle Service Centre
Took my Citi Golf to be serviced at KOOPS Gezina, being impressed by the replacement of a water pump on the vehicle. Afterwards, a complete different scenerio - the breather pipe was damaged by the mechanic, the clutch on the vehicle is still malfunctioning, after replacing wheel bearings a wheel balancing was not performed which caused the front brand new tyres to be worn out, the engine is giving issues of slugging (no power), wiper pivot shafts was not replaced as requested after spending more than R10,000.00 on repairs. Requesting repairs are met with - it's not necessary. My vehicle is in a state which is going to cost thousands in repairs due to incompetence by a mechanic. It's us as consumer's right to complain about such incompetence. This matter will be referred to the AA as well RMI/MIWA which they are registered with.
Helpful (0)
|Replies (0)MK
Marius K
1 reviews | Active since Jan 2020
21 Dec 2023, 21:55
Unreliable Motor Vehicle Service Centre
Took my Citi Golf to be serviced at KOOPS Gezina, being impressed by the replacement of a water pump on the vehicle. Afterwards, a complete different scenerio - the breather pipe was damaged by the mechanic, the clutch on the vehicle is still malfunctioning, after replacing wheel bearings a wheel balancing was not performed which caused the front brand new tyres to be worn out, the engine is giving issues of slugging (no power), wiper pivot shafts was not replaced as requested after spending more than R10,000.00 on repairs. Requesting repairs are met with - it's not necessary. My vehicle is in a state which is going to cost thousands in repairs due to incompetence by a mechanic. It's us as consumer's right to complain about such incompetence. This matter will be referred to the AA as well RMI/MIWA which they are registered with.
0
Replies (0)KM
Kgaugelo M
1 reviews | Active since Jan 2020
1 Oct 2023, 07:04
Koops MCD poor service
I took my Car In for a Cambelt service last year around May 2022. To my surprise my car had a mechanical break down and the dealership I took it to told me the Cambelt shifted from its position. This was this year in August. I called Koops to find out what happened as they did this service, the attitude was that of people who lacked accountability, and they told me I signed a clause that only covered certain killometers, and unfortunately my car had passed those Kilometres. I waited for almost two weeks as they told me they can not prioritise me , while checking for the problem and indeed the problem was the chambel which ended up affecting my engine. The manager's attitude lacked professionalism or accountability. Eventually he got back to me to say the problem was due to the water pump and had nothing to do with them. It took them a whole month to get to this diagnosis and in the process I had to call for follow ups which they did not hide irritated them. The service was pathetic to say the least, and whenever they had no answers they would refer me to their rude manager. Eventually after a month I got a quotation for my car for R35 000 problem is it was dated incorrectly giving an incorrect story to my insurance and ofcourse inconveniencing me alot, as I had taken my car elsewhere before them so my story was not connecting. They wrote that I brought in my car in Jul which was incorrect. I even send proof from the breakdown car but the manager rep**** with an arrogant attitude to say, who is this inconveniencing? Why would we open an incorrect job car ? Now how do I answerer such a question? If I don't work in their department. Clearly there's problems there cause I also wanted to find out how they got to that date, my conclusion was, they were being spiteful. I then asked for my car so I can take it else where after such a long time realising there's really no hope, after giving them countless of the doubt. In his response the manager said he would be charging me R2500 for not assembling the car together but if I want my car as it was I would have to pay R6000 this by the way is not even for repairing anything. And I was also cylinders they had broken while trying to open the engine. So my experience . This is a big NO for me
Helpful (0)
|Replies (0)KM
Kgaugelo M
1 reviews | Active since Jan 2020
1 Oct 2023, 07:04
Koops MCD poor service
I took my Car In for a Cambelt service last year around May 2022. To my surprise my car had a mechanical break down and the dealership I took it to told me the Cambelt shifted from its position. This was this year in August. I called Koops to find out what happened as they did this service, the attitude was that of people who lacked accountability, and they told me I signed a clause that only covered certain killometers, and unfortunately my car had passed those Kilometres. I waited for almost two weeks as they told me they can not prioritise me , while checking for the problem and indeed the problem was the chambel which ended up affecting my engine. The manager's attitude lacked professionalism or accountability. Eventually he got back to me to say the problem was due to the water pump and had nothing to do with them. It took them a whole month to get to this diagnosis and in the process I had to call for follow ups which they did not hide irritated them. The service was pathetic to say the least, and whenever they had no answers they would refer me to their rude manager. Eventually after a month I got a quotation for my car for R35 000 problem is it was dated incorrectly giving an incorrect story to my insurance and ofcourse inconveniencing me alot, as I had taken my car elsewhere before them so my story was not connecting. They wrote that I brought in my car in Jul which was incorrect. I even send proof from the breakdown car but the manager rep**** with an arrogant attitude to say, who is this inconveniencing? Why would we open an incorrect job car ? Now how do I answerer such a question? If I don't work in their department. Clearly there's problems there cause I also wanted to find out how they got to that date, my conclusion was, they were being spiteful. I then asked for my car so I can take it else where after such a long time realising there's really no hope, after giving them countless of the doubt. In his response the manager said he would be charging me R2500 for not assembling the car together but if I want my car as it was I would have to pay R6000 this by the way is not even for repairing anything. And I was also cylinders they had broken while trying to open the engine. So my experience . This is a big NO for me
0
Replies (0)IP
Inus P
1 reviews | Active since Jan 2020
5 Jul 2023, 06:56
Best car service center in Tshwane
I just had my Jeep Grand Cherokee serviced at Koops MRC and want to express my satisfaction with their professionalism and never *********** the client. I have had four previous vehicles serviced at Koops, two BMWs, a Kia Sorento, and a Land Rover Freelander, always at a very reasonable rate. Koops technicians always check that everything on the car is in order and they phone you with an estimate before fixing faults not on the initial job card. I live in Centurion, but it is worth the effort to have my cars serviced in Gezina! Koops MRC is situated at 657 Steve Biko Rd, Gezina, Pretoria, and does car services, repairs, and maintenance, including auto electrical, on all makes and models of vehicles. Their work and parts carry a 6-month and/or 10 000 km guarantee, they are AA Quality Assured approved independent dealer and RMI/MIWA registered.
Helpful (0)
|Replies (0)IP
Inus P
1 reviews | Active since Jan 2020
5 Jul 2023, 06:56
Best car service center in Tshwane
I just had my Jeep Grand Cherokee serviced at Koops MRC and want to express my satisfaction with their professionalism and never *********** the client. I have had four previous vehicles serviced at Koops, two BMWs, a Kia Sorento, and a Land Rover Freelander, always at a very reasonable rate. Koops technicians always check that everything on the car is in order and they phone you with an estimate before fixing faults not on the initial job card. I live in Centurion, but it is worth the effort to have my cars serviced in Gezina! Koops MRC is situated at 657 Steve Biko Rd, Gezina, Pretoria, and does car services, repairs, and maintenance, including auto electrical, on all makes and models of vehicles. Their work and parts carry a 6-month and/or 10 000 km guarantee, they are AA Quality Assured approved independent dealer and RMI/MIWA registered.
0
Replies (0)