TrustIndex
0.0
Score
Ranking
#4
in Construction & Hardware
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Let us trace these people and recover our money
Anyone who got hold of these people? How can you solicit such amount of money from different customers and disappear without refunding them or deliver on your promise? They surely know what they were doing. Can SA authority deal with this kind of money Laundering business? Can't we come up with a group to strategies on how we should recover our money?
1 reviews | Active since Jan 2020
Let us trace these people and recover our money
Anyone who got hold of these people? How can you solicit such amount of money from different customers and disappear without refunding them or deliver on your promise? They surely know what they were doing. Can SA authority deal with this kind of money Laundering business? Can't we come up with a group to strategies on how we should recover our money?
1 reviews | Active since Jan 2020
KUHN THIEVES
These people have been lying and clearly have collected payments and deposits from many hopeful new businessmen & businesswomen specifically during the lockdown with many South Africans looking to either supplement reduced income or to earn an income(from their machines and fantastic marketing campaigns) due to loss of jobs. I have contacted them so many times trying to get a refund but was told that parts have already been ordered etc. I too received the e-mail in December 2020 and when I replied I received an out of office message that the company will only open in January, then in January I received an e-mail about the company will be closed but nothing about refunds or what has happened to the parts already ordered and in stock etc. Something drastic needs to be done and urgently. There seems to be many of us here who have been robbed, any suggestions on how to deal with these people?
1 reviews | Active since Jan 2020
KUHN THIEVES
These people have been lying and clearly have collected payments and deposits from many hopeful new businessmen & businesswomen specifically during the lockdown with many South Africans looking to either supplement reduced income or to earn an income(from their machines and fantastic marketing campaigns) due to loss of jobs. I have contacted them so many times trying to get a refund but was told that parts have already been ordered etc. I too received the e-mail in December 2020 and when I replied I received an out of office message that the company will only open in January, then in January I received an e-mail about the company will be closed but nothing about refunds or what has happened to the parts already ordered and in stock etc. Something drastic needs to be done and urgently. There seems to be many of us here who have been robbed, any suggestions on how to deal with these people?
1 reviews | Active since Jan 2020
No service, fraudulent company.
I placed an order for a CNC machine with Kuhn CNC Machines in 2020. In December they send out an email that they cannot get spares due to covid 19 and will be closing for the Holidays. I was supposed to get my CNC machine in December, all their previous emails stated that they do have spares and there will not be any delays. They stopped answering phones and stopped replying to all emails. On various other CNC forums and Facebook pages, other people were also complaining about the same problems. There are lots of fake reviews on Hellopeter and google about the company and their equipment. They were advertising that they are under new management in January, but block people on Facebook if you ask for the contact details of the new management. The next step will be legal action to get my money back and getting some of their other customers involved that were defrauded, to open a fraud case against the owners of Kuhn machines.
1 reviews | Active since Jan 2020
No service, fraudulent company.
I placed an order for a CNC machine with Kuhn CNC Machines in 2020. In December they send out an email that they cannot get spares due to covid 19 and will be closing for the Holidays. I was supposed to get my CNC machine in December, all their previous emails stated that they do have spares and there will not be any delays. They stopped answering phones and stopped replying to all emails. On various other CNC forums and Facebook pages, other people were also complaining about the same problems. There are lots of fake reviews on Hellopeter and google about the company and their equipment. They were advertising that they are under new management in January, but block people on Facebook if you ask for the contact details of the new management. The next step will be legal action to get my money back and getting some of their other customers involved that were defrauded, to open a fraud case against the owners of Kuhn machines.
1 reviews | Active since Jan 2020
Paid 6 months ago - No delivery date - Now no contact
Hello. I paid Khun Machines in August 2020. Payment acknowledged, many interactions to let me know of stock delays. 18 Dec 2020 was last interaction with them. I was told no stock available so the company will be closed until the 18 Jan 2021. However I see here reviews stating delivery during these times. It's been so long since I paid, the machine I ordered is over 4k cheaper now and more specials advertised since my order. I have been watching on their FB page deliveries posted, but again I am told stock shortages. In my last mail I asked if the delivery deadlines previously given were given in good faith and were all the machines delivered ordered before my order. I have recieved no response. I have in this last week mailed all email addresses and called all cell numbers available, also sent WhatsApp msgs to all numbers provided, still no response. As I gather all info now for handing over to lawyers, I go to the FB page now to gather my attempts to contact them there and I see I have been blocked off the FB page. I have made every attempt to contact them for a delivery date as must be done before legal action can be taken, no response. As a business founded on the need to provide for a child, it's sad that now I as a brand new father am put in a ridiculously desperate situation when trying to deal with Khun machines. I have faith here and just want my money refunded. I question the top line of reviews which claim delivery during a time this company was closed due to no stock available to manufacture machines. Could it be fake reviews to push posts like mine down out of view and boost ratings. There are other posts of customers who like me have paid but not recieved anything. Luckily I have a legal policy, easier now to let the lawyers take over.
1 reviews | Active since Jan 2020
Paid 6 months ago - No delivery date - Now no contact
Hello. I paid Khun Machines in August 2020. Payment acknowledged, many interactions to let me know of stock delays. 18 Dec 2020 was last interaction with them. I was told no stock available so the company will be closed until the 18 Jan 2021. However I see here reviews stating delivery during these times. It's been so long since I paid, the machine I ordered is over 4k cheaper now and more specials advertised since my order. I have been watching on their FB page deliveries posted, but again I am told stock shortages. In my last mail I asked if the delivery deadlines previously given were given in good faith and were all the machines delivered ordered before my order. I have recieved no response. I have in this last week mailed all email addresses and called all cell numbers available, also sent WhatsApp msgs to all numbers provided, still no response. As I gather all info now for handing over to lawyers, I go to the FB page now to gather my attempts to contact them there and I see I have been blocked off the FB page. I have made every attempt to contact them for a delivery date as must be done before legal action can be taken, no response. As a business founded on the need to provide for a child, it's sad that now I as a brand new father am put in a ridiculously desperate situation when trying to deal with Khun machines. I have faith here and just want my money refunded. I question the top line of reviews which claim delivery during a time this company was closed due to no stock available to manufacture machines. Could it be fake reviews to push posts like mine down out of view and boost ratings. There are other posts of customers who like me have paid but not recieved anything. Luckily I have a legal policy, easier now to let the lawyers take over.
1 reviews | Active since Jan 2020
brilliant
I have just received my second machine from Kuhn Machines on Monday 18th January. I am so imressed. We got a router from them a few of years ago and our business has grown so much we needed a bigger faster machine. We ordered their pro router with all the bells and whistles and all I can say is what a pleasant experience. From word go we were informed there may be a delay because of this covid nonsense and the ports with SARS audit resulting in parts shortages. Something we are experiencing with our wood imports anyway so ..we get it. Feedback is brilliant, training is brilliant, design and build of router is brilliant. Definitely recommend this company
1 reviews | Active since Jan 2020
brilliant
I have just received my second machine from Kuhn Machines on Monday 18th January. I am so imressed. We got a router from them a few of years ago and our business has grown so much we needed a bigger faster machine. We ordered their pro router with all the bells and whistles and all I can say is what a pleasant experience. From word go we were informed there may be a delay because of this covid nonsense and the ports with SARS audit resulting in parts shortages. Something we are experiencing with our wood imports anyway so ..we get it. Feedback is brilliant, training is brilliant, design and build of router is brilliant. Definitely recommend this company
1 reviews | Active since Jan 2020
Great training and service, brilliant CNC Router and have just ordered a huge 60w Laser from them
Very impressed with the service I have received. I have had my machine for almost 7 months now and the constant support we have received as a business has been brilliant. Grant has trained everyone in my workshop repeatedly. Absolutely no complaints. Even though they had every right to charge us training fees for each new person they train, they didnt even bring it up once. The machine works like a charm, runs pretty much constantly and we have just ordered a 1200 x 1200 60watt Laser from them and we cannot wait to start working with it. Obviously with some logical thinking, we understand that the production time line is up in the air with the countrywide shortages of imported goods, but we know this is going to be well worth the wait. Great job on pulling through the lockdown and with your resilliance.
1 reviews | Active since Jan 2020
Great training and service, brilliant CNC Router and have just ordered a huge 60w Laser from them
Very impressed with the service I have received. I have had my machine for almost 7 months now and the constant support we have received as a business has been brilliant. Grant has trained everyone in my workshop repeatedly. Absolutely no complaints. Even though they had every right to charge us training fees for each new person they train, they didnt even bring it up once. The machine works like a charm, runs pretty much constantly and we have just ordered a 1200 x 1200 60watt Laser from them and we cannot wait to start working with it. Obviously with some logical thinking, we understand that the production time line is up in the air with the countrywide shortages of imported goods, but we know this is going to be well worth the wait. Great job on pulling through the lockdown and with your resilliance.
1 reviews | Active since Jan 2020
Pefect Machine
I love this machine. I receive my CNC October and my doors I make is pefect. So much of easy to use. Thank you Grant and Kuhn Machine
1 reviews | Active since Jan 2020
Pefect Machine
I love this machine. I receive my CNC October and my doors I make is pefect. So much of easy to use. Thank you Grant and Kuhn Machine
1 reviews | Active since Jan 2020
Would recommend. Great machine. Great service
Purchased a router laser diode combo from Kuhn Machines. Appart from waiting a bit for the combo, this machine works like a bomb. Not a days trouble and constant support. Even with the stock shortages our company had complete faith in the Kuhn Machines brand and would recommend Grant and Bernadette and their company to everyone.
1 reviews | Active since Jan 2020
Would recommend. Great machine. Great service
Purchased a router laser diode combo from Kuhn Machines. Appart from waiting a bit for the combo, this machine works like a bomb. Not a days trouble and constant support. Even with the stock shortages our company had complete faith in the Kuhn Machines brand and would recommend Grant and Bernadette and their company to everyone.