LM
Langeberg Mall
Unclaimed Business
LM
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Frequently Asked Questions About Langeberg Mall
Langeberg Mall has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Langeberg Mall across 10 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCW
Carike W
1 reviews | Active since Jan 2020
5 May 2025, 07:40
Adriaan Du Plessis (Floor Manager at Game) is TOPS
GAME LANGEBERG MALL IS A DISGRACE... WAS my previous heading when I've loaded a complaint. HOWEVER, today I want to thank Adriaan Du Plessis, Floor Manager at Game, who turned my complaint into a huge COMPLIMENT! Adriaan, thank you for taking the time to investigate and to assist above and beyond OUR expectations! It is people like you that make people still believe in good customer service! If it was not for you, I would have never supported any Game store again! Please may you share the above to Adriaan! Thank you!!
Helpful (0)
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Carike W
1 reviews | Active since Jan 2020
5 May 2025, 07:40
Adriaan Du Plessis (Floor Manager at Game) is TOPS
GAME LANGEBERG MALL IS A DISGRACE... WAS my previous heading when I've loaded a complaint. HOWEVER, today I want to thank Adriaan Du Plessis, Floor Manager at Game, who turned my complaint into a huge COMPLIMENT! Adriaan, thank you for taking the time to investigate and to assist above and beyond OUR expectations! It is people like you that make people still believe in good customer service! If it was not for you, I would have never supported any Game store again! Please may you share the above to Adriaan! Thank you!!
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Shelbe van der Westhuizen
1 reviews | Active since Jan 2020
6 Feb 2024, 13:04
MTN
So I have a contract with MTN for a year now, no problems at all. Yesterday I went to the shop in Langeberg Mall and app**** for a new contract a second one and everything was going well untill the system said processing application which is fine and today I got a sms that said processing on hold, so I try to contact MTN at Langeberg Mall and there’s ten different numbers and NOT EVEN ONE answered. They didn’t send me an email, no courtesy call to tell me whats going on nothing, now it takes me to go into the store again i don’t live in Mossebay just because they don’t have a phone to call on. Firstly it’s a CELLULAR SERVICE and secondly it’s 2024 how can this even still be an issue.
Helpful (0)
|Replies (0)SvdW
Shelbe van der Westhuizen
1 reviews | Active since Jan 2020
6 Feb 2024, 13:04
MTN
So I have a contract with MTN for a year now, no problems at all. Yesterday I went to the shop in Langeberg Mall and app**** for a new contract a second one and everything was going well untill the system said processing application which is fine and today I got a sms that said processing on hold, so I try to contact MTN at Langeberg Mall and there’s ten different numbers and NOT EVEN ONE answered. They didn’t send me an email, no courtesy call to tell me whats going on nothing, now it takes me to go into the store again i don’t live in Mossebay just because they don’t have a phone to call on. Firstly it’s a CELLULAR SERVICE and secondly it’s 2024 how can this even still be an issue.
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Replies (0)HN
Hentis N
1 reviews | Active since Jan 2020
23 Dec 2022, 07:41
ITEMS OUT OF STOCK
I visited this bramch several times on;ly to find that advertised items or items on promotion are not in stock at this branch. Recently I wanted to buy a chair and a cushion as indiciated on their webpage, but the branch has no stock available of peither item. I cannot undertstand why this branch is most of the time out of stock of certain items. The only conclusion I can come to as that they do not always order items frequently or in time to ensure that they always have stock.
Helpful (0)
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Hentis N
1 reviews | Active since Jan 2020
23 Dec 2022, 07:41
ITEMS OUT OF STOCK
I visited this bramch several times on;ly to find that advertised items or items on promotion are not in stock at this branch. Recently I wanted to buy a chair and a cushion as indiciated on their webpage, but the branch has no stock available of peither item. I cannot undertstand why this branch is most of the time out of stock of certain items. The only conclusion I can come to as that they do not always order items frequently or in time to ensure that they always have stock.
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eljoe C
1 reviews | Active since Jan 2020
8 Feb 2022, 11:39
covid excuse
using covid as an excuse for poor service- You must sit outside the bank for customer care? now, today, still! This is such a big floor area bank, no one inside, but you must wait outside? Some years back, simulator problem same branch- one person at customer care with 10 people in line, But all the tellers are open , no-one in line
Helpful (0)
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eljoe C
1 reviews | Active since Jan 2020
8 Feb 2022, 11:39
covid excuse
using covid as an excuse for poor service- You must sit outside the bank for customer care? now, today, still! This is such a big floor area bank, no one inside, but you must wait outside? Some years back, simulator problem same branch- one person at customer care with 10 people in line, But all the tellers are open , no-one in line
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Replies (0)AL
Adrian L
1 reviews | Active since Jan 2020
28 May 2020, 10:10
Grosed
I bought a chocolate at game langeberg mall.which was filled with "maiers" i spoke to pierre delport who just shifted the blame and told me i must contact beacon yet the product was on his shelves. This is so gross its a pity i cannot show the pictures on here as i still have it. He just told me there is nothing he can do i must just fome get my money.this is so unacceptable to get such pathetic service time and again from the same person.
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Adrian L
1 reviews | Active since Jan 2020
28 May 2020, 10:10
Grosed
I bought a chocolate at game langeberg mall.which was filled with "maiers" i spoke to pierre delport who just shifted the blame and told me i must contact beacon yet the product was on his shelves. This is so gross its a pity i cannot show the pictures on here as i still have it. He just told me there is nothing he can do i must just fome get my money.this is so unacceptable to get such pathetic service time and again from the same person.
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Anonymous
1 reviews | Active since Jan 2020
1 Jul 2017, 16:22
Untitled Review
<p>I have lost my wallet from theft out motor vehicle.I got a new card and tried linking it on the website,when I went to the shop today it shows me that my recent points my old points have not been added .please help</p>
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
1 Jul 2017, 16:22
Untitled Review
<p>I have lost my wallet from theft out motor vehicle.I got a new card and tried linking it on the website,when I went to the shop today it shows me that my recent points my old points have not been added .please help</p>
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
29 Jun 2017, 18:45
Poor service at Clicks
<p>I visited Clicks on Sunday 25th of June. Clicks advertised a promotion of a free make-up bag if you purchase any Maybelline products for more than R220. I bought 2 producks for R325. At the counter the cashier Sinethemba did not know about the promotion and had to go to the shelve to see what it was about. She came back and told me they only received a few bags. I said to her to rather take the promotion sign off if you know that you don't have it in stock. I were not happy at all because i do not normally buy the maybeline foundation. The supervisor then told me they did not receive the bags yet. The cashier again told her its out of stock! I then just walked away because it is not about the bag, it is about the principle . Why mislead clients by putting up nice promo ads if you know that you don't have it in the shop? I just think its poor service!</p>
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
29 Jun 2017, 18:45
Poor service at Clicks
<p>I visited Clicks on Sunday 25th of June. Clicks advertised a promotion of a free make-up bag if you purchase any Maybelline products for more than R220. I bought 2 producks for R325. At the counter the cashier Sinethemba did not know about the promotion and had to go to the shelve to see what it was about. She came back and told me they only received a few bags. I said to her to rather take the promotion sign off if you know that you don't have it in stock. I were not happy at all because i do not normally buy the maybeline foundation. The supervisor then told me they did not receive the bags yet. The cashier again told her its out of stock! I then just walked away because it is not about the bag, it is about the principle . Why mislead clients by putting up nice promo ads if you know that you don't have it in the shop? I just think its poor service!</p>
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