EC
eljoe C
Active since Aug 2012
13
Reviews
0
Industries
Reviews
13 reviews6 months ago
Extended Warranty
Extended Warranty. My 2nd cliam logged, bothe approved. Got quick feedback after submitting all the documents. Had a question and phoned in, it was easy to get hold of them via phone also.
53 replies
15 months ago
cost per unit R4.63
you pay R9 per transaction via the inter net - I bought R60 - R9 = R51 give R4.63 per unit- WOW
54 replies
15 months ago
minus -5 rating for protea metering
2nd time doing a review, Would give minus -5 rating .Agree: if so many complaints, how is this company still in business. Left the flat unoccupied from end November 2024 - used 86 unit for December alone. -1 Jan- 14 Jan used 36 units already, with no occupant. - So it used more electricity than last February 51 , March 62 , Apr 56 units, when occupied. Even if the fridge is on the whole time, it can't be this much.
53 replies
23 months ago
Fridge not cold, but freezer work.
Couldn't get hold of FairPrice furniture by phone, so I tried Hisense SA customer care- did a online request but also called them. Got through to a helpful and friendly customer care agent. Within a day we were contacted to arranged an appointment time. The item got fixed and is still working. Good experience. Thank you Hisense team.
53 replies
26 months ago
Unreal -only in SA
If I could score a minus I would. Really not worth it. Complexes should not use them.. It is difficult to use, register etc.. I just bought electricity and was charged R5 per unit. Unreal. How can they still operate!!!! WOW . Since day one we battled, that was in January 2024. If I new this complex used this system with Protea metering, It would be enough for me not to rent at 56Rissik. Lovely complex but this Protea meter is giving it a bad name. Bad Bad experience. Its a battle.
56 replies
51 months ago
covid excuse
using covid as an excuse for poor service- You must sit outside the bank for customer care? now, today, still! This is such a big floor area bank, no one inside, but you must wait outside? Some years back, simulator problem same branch- one person at customer care with 10 people in line, But all the tellers are open , no-one in line
0 replies
58 months ago
claim not resolved claim1003181053-00002
water bottle, overheating claim1003181053-00002 has been going since 2July, I'm really struggling - call after call, no finalization to my claim. frustrating Did claim with Hollard in 2018, and it was sorted in a couple of days- cant think why I should continue with dotsure- no good
53 replies
69 months ago
customer care center
Quick response from the customer care center and from store - impressed!!
53 replies
70 months ago
No re-fund/exchange
Being a customer for so many years at game Mossel bay , I was disappointed when they did not want to exchange/refund me for an item I bought just a month ago. Crack in panel heater -Being a qualified artisan, I think I will know how to fit it to a wall, and then telling me it cracked because it was over tightened? [fine crack in middle, not from the fixture holes.]
106 replies
Review Distribution
5 Star
7 (53.84615384615385%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (46.15384615384615%)