LL
Luxusione Luxury Furniture
Claimed Business
LL
Luxusione Luxury Furniture
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Retail
#53NPS Score
0Unlikely
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencenN
nonhlanhla N
1 reviews | Active since Jan 2020
22 Jan 2021, 17:51
Furniture scam company with no physical address
Do you not buy anything from this company. They had a Black Friday special around November last year. I saw some of their headboard that were quite reasonable priced. I then contact them on Instagram since I based in Cape Town. I did contact them with regards to the headboard since I was interested on buying it. Since I’m in Cape Town and they based in Johannesburg he told me that they were able to deliver in Cape Town via DHL. He ( the guy I’ve been talking to via WhatsApp & Instagram) said the price for delivery with DHL will cost me R1300, R 4500 for headboard in total R5300. He then sent me a quotation. I was undecided about the purchase since courier amount was too high and I remember he constantly called me (with landline number ) telling me that I should buy the headboard and said I should pay instalments. He said the instalment payment is what most people are opting for due to Covid-19 and financial constraints. I then opted to pay in instalments. I thought to myself let me support local businesses. I got a lot of missed calls from him, he contravenes me to buy the headboard. I then decided to pay 65% of wage R5300 and I told him I’ll pay the rest before end of December. In December I think was last week of December he then sent me a WhatsApp message again putting a lot of pressure on me asking me to make the last payment to complete the purchase. Please bear in mind that at this point I haven’t approved which fabric colour I want the headboard to be nor have I seen a complete product of the headboard (red flag I should have asked to see pictures of the headboard my mistake ). He told me that the headboard was ready to be delivered “Please settle the outstanding amount so I can close the order today”. I trusted him and I made the payment , so at this point I paid around R5300. Before making the payment I told him that I’m still on vacation therefore the delivery needs to take place when I get back to Cape Town. He said no problem we will sort it all out.The minute I got back from vacation, I told him as I was excited to get my headboard. I than sent him a message asking him what’s the estimated time of arrival for the headboard. He said on On Tuesday the 19th of January, I was so happy. On Monday something said asking him for tracking number because with DHL they keep tracking all of their parcels that are being sent out. DHL a very professional company that gives you that courtesy of sending an SMS and even calling you to inform you that they gonna come deliver on a certain day. He told me that as soon as he gets to the office he will send me the tracking number. At this point he wouldn’t even read my message like I would see his online on WhatsApp. I did try calling the office number which is ********** ( this landline number will be working from the 28th of January 2021 and ********** (Old landline number). The WhatsApp number doesn’t except phone calls , I tried calling him via WhatsApp call and he would literally declined the call just like that.He started not responding to messages and just ignore me as a client just like that. A client that paid in full and waiting for the product to be delivered. He made numerous excuses about sending me the tracking number. From he still waiting on the people in the office to send tot to him , to he will call me as soon as possible with a regards to my delivery. All of a sudden there is an office He’s referred too, when I made my first payment there was no mention of an office or rather any delays in sending me the invoice. Hewas quick with sending me the invoice telling me to make the payment as soon as pit as possible. Tuesday came no delivery was made and I made him aware of this. He said no as soon as l get to office he’s going to sort everything out and my headboard will definitely going to be delivered on today. Our only form of communication was via WhatsApp at this point . It got to a point where I got frustrated with his lies, I did ask him are you scamming me or not he said no they’re Legit company. I then decided to give him a deadline ,giving him some time to sort everything. On Friday 22nd of January he sent me a PDF Stating that the company has been going to difficulties with regards to deliveries for about 2 months ,customers complaining about them on helloPeter and on Instagram. As for the complaints they got on helloPeter this is what they wrote: “ Brand tarnishing : luxusion luxury furniture has been a A target of social media bashing as well as negative reviews on helloPeter. We have release the above letter to clear the name from any malicious claims that we running a scam. We also state that clients who have written a bad review on helloPeter or Instagram have come to their own consensus about us and have resolved the matter their way and clients who have done so will not be refunded of delivered they are good until they comments and reviews have been removed. Client can visit our warehouse of factory to inspect if the goods are being made. We will also request a social media as well as a hello Peter from every client we deliver to that has previously made malicious claim against.” They blocked all of us who have complained and there is no warehouse so where must their clients go view their products. On the above mentioned PDF they give you 2 options to resolve the problem: 1. Giving refunds 100% if they haven’t started making the furniture or 50% if they started making the furniture item. This will take 21days 2. Waiting for 6weeks from the date the pdf was for them to make your furniture item. I then responded to him and I told him that I’m opting for the full refund and I’ll go elsewhere. He then told me that “ Nonhlanhla honestly I’d prefer delivering your headboard because the 21 days it’ takes for us to refund you is the same amount of time it takes us to complete your work”. All of a sudden it going to take less time to make the headboard , from 6 weeks to 21 days . I told him no I’m done with them and that I want a full refund. He than said “ We running a business and we’ve explained what transpired and what went wrong and how we intend on resolving” Does this business run on them lying to Thier customers ? Does this company run on them scamming you for money and not giving you the item you purchased ? This guy let me on thinking that the headboard it’s on its way number one. Number two I’ve been patient with him I’ve paid him in total in total and still waiting for item I purchased. Something that people don’t understand when running a business is that you need to be honest need to be transparent to the clients. We also humans and do understand that there are problems in this world. I’m yet to receive my refund and I’m left with no choice but to report the matter. He blocked me on Instagram. I’m sure soon he will block me on WhatsApp. Be careful some people scam other people for living.
Helpful (0)
|Replies (0)nN
nonhlanhla N
1 reviews | Active since Jan 2020
22 Jan 2021, 17:51
Furniture scam company with no physical address
Do you not buy anything from this company. They had a Black Friday special around November last year. I saw some of their headboard that were quite reasonable priced. I then contact them on Instagram since I based in Cape Town. I did contact them with regards to the headboard since I was interested on buying it. Since I’m in Cape Town and they based in Johannesburg he told me that they were able to deliver in Cape Town via DHL. He ( the guy I’ve been talking to via WhatsApp & Instagram) said the price for delivery with DHL will cost me R1300, R 4500 for headboard in total R5300. He then sent me a quotation. I was undecided about the purchase since courier amount was too high and I remember he constantly called me (with landline number ) telling me that I should buy the headboard and said I should pay instalments. He said the instalment payment is what most people are opting for due to Covid-19 and financial constraints. I then opted to pay in instalments. I thought to myself let me support local businesses. I got a lot of missed calls from him, he contravenes me to buy the headboard. I then decided to pay 65% of wage R5300 and I told him I’ll pay the rest before end of December. In December I think was last week of December he then sent me a WhatsApp message again putting a lot of pressure on me asking me to make the last payment to complete the purchase. Please bear in mind that at this point I haven’t approved which fabric colour I want the headboard to be nor have I seen a complete product of the headboard (red flag I should have asked to see pictures of the headboard my mistake ). He told me that the headboard was ready to be delivered “Please settle the outstanding amount so I can close the order today”. I trusted him and I made the payment , so at this point I paid around R5300. Before making the payment I told him that I’m still on vacation therefore the delivery needs to take place when I get back to Cape Town. He said no problem we will sort it all out.The minute I got back from vacation, I told him as I was excited to get my headboard. I than sent him a message asking him what’s the estimated time of arrival for the headboard. He said on On Tuesday the 19th of January, I was so happy. On Monday something said asking him for tracking number because with DHL they keep tracking all of their parcels that are being sent out. DHL a very professional company that gives you that courtesy of sending an SMS and even calling you to inform you that they gonna come deliver on a certain day. He told me that as soon as he gets to the office he will send me the tracking number. At this point he wouldn’t even read my message like I would see his online on WhatsApp. I did try calling the office number which is ********** ( this landline number will be working from the 28th of January 2021 and ********** (Old landline number). The WhatsApp number doesn’t except phone calls , I tried calling him via WhatsApp call and he would literally declined the call just like that.He started not responding to messages and just ignore me as a client just like that. A client that paid in full and waiting for the product to be delivered. He made numerous excuses about sending me the tracking number. From he still waiting on the people in the office to send tot to him , to he will call me as soon as possible with a regards to my delivery. All of a sudden there is an office He’s referred too, when I made my first payment there was no mention of an office or rather any delays in sending me the invoice. Hewas quick with sending me the invoice telling me to make the payment as soon as pit as possible. Tuesday came no delivery was made and I made him aware of this. He said no as soon as l get to office he’s going to sort everything out and my headboard will definitely going to be delivered on today. Our only form of communication was via WhatsApp at this point . It got to a point where I got frustrated with his lies, I did ask him are you scamming me or not he said no they’re Legit company. I then decided to give him a deadline ,giving him some time to sort everything. On Friday 22nd of January he sent me a PDF Stating that the company has been going to difficulties with regards to deliveries for about 2 months ,customers complaining about them on helloPeter and on Instagram. As for the complaints they got on helloPeter this is what they wrote: “ Brand tarnishing : luxusion luxury furniture has been a A target of social media bashing as well as negative reviews on helloPeter. We have release the above letter to clear the name from any malicious claims that we running a scam. We also state that clients who have written a bad review on helloPeter or Instagram have come to their own consensus about us and have resolved the matter their way and clients who have done so will not be refunded of delivered they are good until they comments and reviews have been removed. Client can visit our warehouse of factory to inspect if the goods are being made. We will also request a social media as well as a hello Peter from every client we deliver to that has previously made malicious claim against.” They blocked all of us who have complained and there is no warehouse so where must their clients go view their products. On the above mentioned PDF they give you 2 options to resolve the problem: 1. Giving refunds 100% if they haven’t started making the furniture or 50% if they started making the furniture item. This will take 21days 2. Waiting for 6weeks from the date the pdf was for them to make your furniture item. I then responded to him and I told him that I’m opting for the full refund and I’ll go elsewhere. He then told me that “ Nonhlanhla honestly I’d prefer delivering your headboard because the 21 days it’ takes for us to refund you is the same amount of time it takes us to complete your work”. All of a sudden it going to take less time to make the headboard , from 6 weeks to 21 days . I told him no I’m done with them and that I want a full refund. He than said “ We running a business and we’ve explained what transpired and what went wrong and how we intend on resolving” Does this business run on them lying to Thier customers ? Does this company run on them scamming you for money and not giving you the item you purchased ? This guy let me on thinking that the headboard it’s on its way number one. Number two I’ve been patient with him I’ve paid him in total in total and still waiting for item I purchased. Something that people don’t understand when running a business is that you need to be honest need to be transparent to the clients. We also humans and do understand that there are problems in this world. I’m yet to receive my refund and I’m left with no choice but to report the matter. He blocked me on Instagram. I’m sure soon he will block me on WhatsApp. Be careful some people scam other people for living.
0
Replies (0)nN
nonhlanhla N
1 reviews | Active since Jan 2020
22 Jan 2021, 17:48
Luxusione luxury furniture- Furniture scheme in company with no physical address
Do you not buy anything from this company. They had a Black Friday special around November last year. I saw some of their headboard that were quite reasonable priced. I then contact them on Instagram since I based in Cape Town. I did contact them with regards to the headboard since I was interested on buying it. Since I’m in Cape Town and they based in Johannesburg he told me that they were able to deliver in Cape Town via DHL. He ( the guy I’ve been talking to via WhatsApp & Instagram) said the price for delivery with DHL will cost me R1300, R 4500 for headboard in total R5300. He then sent me a quotation. I was undecided about the purchase since courier amount was too high and I remember he constantly called me (with landline number ) telling me that I should buy the headboard and said I should pay instalments. He said the instalment payment is what most people are opting for due to Covid-19 and financial constraints. I then opted to pay in instalments. I thought to myself let me support local businesses. I got a lot of missed calls from him, he contravenes me to buy the headboard. I then decided to pay 65% of wage R5300 and I told him I’ll pay the rest before end of December. In December I think was last week of December he then sent me a WhatsApp message again putting a lot of pressure on me asking me to make the last payment to complete the purchase. Please bear in mind that at this point I haven’t approved which fabric colour I want the headboard to be nor have I seen a complete product of the headboard (red flag I should have asked to see pictures of the headboard my mistake ). He told me that the headboard was ready to be delivered “Please settle the outstanding amount so I can close the order today”. I trusted him and I made the payment , so at this point I paid around R5300. Before making the payment I told him that I’m still on vacation therefore the delivery needs to take place when I get back to Cape Town. He said no problem we will sort it all out.The minute I got back from vacation, I told him as I was excited to get my headboard. I than sent him a message asking him what’s the estimated time of arrival for the headboard. He said on On Tuesday the 19th of January, I was so happy. On Monday something said asking him for tracking number because with DHL they keep tracking all of their parcels that are being sent out. DHL a very professional company that gives you that courtesy of sending an SMS and even calling you to inform you that they gonna come deliver on a certain day. He told me that as soon as he gets to the office he will send me the tracking number. At this point he wouldn’t even read my message like I would see his online on WhatsApp. I did try calling the office number which is ********** ( this landline number will be working from the 28th of January 2021 and ********** (Old landline number). The WhatsApp number doesn’t except phone calls , I tried calling him via WhatsApp call and he would literally declined the call just like that.He started not responding to messages and just ignore me as a client just like that. A client that paid in full and waiting for the product to be delivered. He made numerous excuses about sending me the tracking number. From he still waiting on the people in the office to send tot to him , to he will call me as soon as possible with a regards to my delivery. All of a sudden there is an office He’s referred too, when I made my first payment there was no mention of an office or rather any delays in sending me the invoice. Hewas quick with sending me the invoice telling me to make the payment as soon as pit as possible. Tuesday came no delivery was made and I made him aware of this. He said no as soon as l get to office he’s going to sort everything out and my headboard will definitely going to be delivered on today. Our only form of communication was via WhatsApp at this point . It got to a point where I got frustrated with his lies, I did ask him are you scamming me or not he said no they’re Legit company. I then decided to give him a deadline ,giving him some time to sort everything. On Friday 22nd of January he sent me a PDF Stating that the company has been going to difficulties with regards to deliveries for about 2 months ,customers complaining about them on helloPeter and on Instagram. As for the complaints they got on helloPeter this is what they wrote: “ Brand tarnishing : luxusion luxury furniture has been a A target of social media bashing as well as negative reviews on helloPeter. We have release the above letter to clear the name from any malicious claims that we running a scam. We also state that clients who have written a bad review on helloPeter or Instagram have come to their own consensus about us and have resolved the matter their way and clients who have done so will not be refunded of delivered they are good until they comments and reviews have been removed. Client can visit our warehouse of factory to inspect if the goods are being made. We will also request a social media as well as a hello Peter from every client we deliver to that has previously made malicious claim against.” They blocked all of us who have complained and there is no warehouse so where must their clients go view their products. On the above mentioned PDF they give you 2 options to resolve the problem: 1. Giving refunds 100% if they haven’t started making the furniture or 50% if they started making the furniture item. This will take 21days 2. Waiting for 6weeks from the date the pdf was for them to make your furniture item. I then responded to him and I told him that I’m opting for the full refund and I’ll go elsewhere. He then told me that “ Nonhlanhla honestly I’d prefer delivering your headboard because the 21 days it’ takes for us to refund you is the same amount of time it takes us to complete your work”. All of a sudden it going to take less time to make the headboard , from 6 weeks to 21 days . I told him no I’m done with them and that I want a full refund. He than said “ We running a business and we’ve explained what transpired and what went wrong and how we intend on resolving” Does this business run on them lying to Thier customers ? Does this company run on them scamming you for money and not giving you the item you purchased ? This guy let me on thinking that the headboard it’s on its way number one. Number two I’ve been patient with him I’ve paid him in total in total and still waiting for item I purchased. Something that people don’t understand when running a business is that you need to be honest need to be transparent to the clients. We also humans and do understand that there are problems in this world. I’m yet to receive my refund and I’m left with no choice but to report the matter. He blocked me on Instagram. I’m sure soon he will block me on WhatsApp. Be careful some people scam other people for living.
Helpful (0)
|Replies (0)nN
nonhlanhla N
1 reviews | Active since Jan 2020
22 Jan 2021, 17:48
Luxusione luxury furniture- Furniture scheme in company with no physical address
Do you not buy anything from this company. They had a Black Friday special around November last year. I saw some of their headboard that were quite reasonable priced. I then contact them on Instagram since I based in Cape Town. I did contact them with regards to the headboard since I was interested on buying it. Since I’m in Cape Town and they based in Johannesburg he told me that they were able to deliver in Cape Town via DHL. He ( the guy I’ve been talking to via WhatsApp & Instagram) said the price for delivery with DHL will cost me R1300, R 4500 for headboard in total R5300. He then sent me a quotation. I was undecided about the purchase since courier amount was too high and I remember he constantly called me (with landline number ) telling me that I should buy the headboard and said I should pay instalments. He said the instalment payment is what most people are opting for due to Covid-19 and financial constraints. I then opted to pay in instalments. I thought to myself let me support local businesses. I got a lot of missed calls from him, he contravenes me to buy the headboard. I then decided to pay 65% of wage R5300 and I told him I’ll pay the rest before end of December. In December I think was last week of December he then sent me a WhatsApp message again putting a lot of pressure on me asking me to make the last payment to complete the purchase. Please bear in mind that at this point I haven’t approved which fabric colour I want the headboard to be nor have I seen a complete product of the headboard (red flag I should have asked to see pictures of the headboard my mistake ). He told me that the headboard was ready to be delivered “Please settle the outstanding amount so I can close the order today”. I trusted him and I made the payment , so at this point I paid around R5300. Before making the payment I told him that I’m still on vacation therefore the delivery needs to take place when I get back to Cape Town. He said no problem we will sort it all out.The minute I got back from vacation, I told him as I was excited to get my headboard. I than sent him a message asking him what’s the estimated time of arrival for the headboard. He said on On Tuesday the 19th of January, I was so happy. On Monday something said asking him for tracking number because with DHL they keep tracking all of their parcels that are being sent out. DHL a very professional company that gives you that courtesy of sending an SMS and even calling you to inform you that they gonna come deliver on a certain day. He told me that as soon as he gets to the office he will send me the tracking number. At this point he wouldn’t even read my message like I would see his online on WhatsApp. I did try calling the office number which is ********** ( this landline number will be working from the 28th of January 2021 and ********** (Old landline number). The WhatsApp number doesn’t except phone calls , I tried calling him via WhatsApp call and he would literally declined the call just like that.He started not responding to messages and just ignore me as a client just like that. A client that paid in full and waiting for the product to be delivered. He made numerous excuses about sending me the tracking number. From he still waiting on the people in the office to send tot to him , to he will call me as soon as possible with a regards to my delivery. All of a sudden there is an office He’s referred too, when I made my first payment there was no mention of an office or rather any delays in sending me the invoice. Hewas quick with sending me the invoice telling me to make the payment as soon as pit as possible. Tuesday came no delivery was made and I made him aware of this. He said no as soon as l get to office he’s going to sort everything out and my headboard will definitely going to be delivered on today. Our only form of communication was via WhatsApp at this point . It got to a point where I got frustrated with his lies, I did ask him are you scamming me or not he said no they’re Legit company. I then decided to give him a deadline ,giving him some time to sort everything. On Friday 22nd of January he sent me a PDF Stating that the company has been going to difficulties with regards to deliveries for about 2 months ,customers complaining about them on helloPeter and on Instagram. As for the complaints they got on helloPeter this is what they wrote: “ Brand tarnishing : luxusion luxury furniture has been a A target of social media bashing as well as negative reviews on helloPeter. We have release the above letter to clear the name from any malicious claims that we running a scam. We also state that clients who have written a bad review on helloPeter or Instagram have come to their own consensus about us and have resolved the matter their way and clients who have done so will not be refunded of delivered they are good until they comments and reviews have been removed. Client can visit our warehouse of factory to inspect if the goods are being made. We will also request a social media as well as a hello Peter from every client we deliver to that has previously made malicious claim against.” They blocked all of us who have complained and there is no warehouse so where must their clients go view their products. On the above mentioned PDF they give you 2 options to resolve the problem: 1. Giving refunds 100% if they haven’t started making the furniture or 50% if they started making the furniture item. This will take 21days 2. Waiting for 6weeks from the date the pdf was for them to make your furniture item. I then responded to him and I told him that I’m opting for the full refund and I’ll go elsewhere. He then told me that “ Nonhlanhla honestly I’d prefer delivering your headboard because the 21 days it’ takes for us to refund you is the same amount of time it takes us to complete your work”. All of a sudden it going to take less time to make the headboard , from 6 weeks to 21 days . I told him no I’m done with them and that I want a full refund. He than said “ We running a business and we’ve explained what transpired and what went wrong and how we intend on resolving” Does this business run on them lying to Thier customers ? Does this company run on them scamming you for money and not giving you the item you purchased ? This guy let me on thinking that the headboard it’s on its way number one. Number two I’ve been patient with him I’ve paid him in total in total and still waiting for item I purchased. Something that people don’t understand when running a business is that you need to be honest need to be transparent to the clients. We also humans and do understand that there are problems in this world. I’m yet to receive my refund and I’m left with no choice but to report the matter. He blocked me on Instagram. I’m sure soon he will block me on WhatsApp. Be careful some people scam other people for living.
0
Replies (0)MR
M. R.
1 reviews | Active since Jan 2020
21 Jan 2021, 21:44
SCAM COMPANY
SCAM COMPANY. "owner" took a deposit from me and promised me my goods but did not deliver. He then promised me a refund and two months later and I'm still waiting. He blocked me on WhatsApp so there's no way to contact him
Helpful (0)
|Replies (0)MR
M. R.
1 reviews | Active since Jan 2020
21 Jan 2021, 21:44
SCAM COMPANY
SCAM COMPANY. "owner" took a deposit from me and promised me my goods but did not deliver. He then promised me a refund and two months later and I'm still waiting. He blocked me on WhatsApp so there's no way to contact him
0
Replies (0)NC
Nokukhanya C
1 reviews | Active since Jan 2020
3 Jan 2021, 17:31
**Luxusione is a SCAM Instagram Shop*
If I could give no star to this company I would have...I ordered 2 headboards during Luxusione luxury furniture during their Black Friday sale in November 2020. The value of these 2 headboards totaled R23500. The delivery from the day of purchase was set for 11/12/2020. I contacted the seller who goes by the name of Tshego on 10/12/2020 and asked if my order was ready and he agreed. On the 11/12/2020 he sends a message asking to delay my delivery to the next week (18/12/2020) as the order was “NOW”not ready. I refused this as I could sense it was a blatant lie and asked him to deliver my goods ASAP and not on the new proposed date. He promised to deliver my goods 15/12/2020 but nothing came. The following day I asked for a refund as I was tired of the constant back and forth. He agreed to refund me and that I should await such 22/12/2020. Today it is 3/1/2021 I have no refund nor any products. The seller has since blocked me on WhatsApp and on their Instagram page from tagging them on any of my posts. They privatized their account shortly after I was warning my followers of their company. He (Tshego) arrogantly threatened me about defaming he’s company on social media but I was not perturbed as he/he’s so called company had not fulfilled what was owed to me. I have recently seen on their social media that they have now relocated to new premises and are still posting on social media about “selling products” they actually do not produce. This company is a terrible scam and really shames black owned small businesses who are trying to earn the trust of innocent people like myself and those who have since been frauded by Tshego/Luxusione. If anyone has also fallen victim of this fraud company please comment below with your contact details. This guy must be stopped. #TogetherWeRise
Helpful (0)
|Replies (0)NC
Nokukhanya C
1 reviews | Active since Jan 2020
3 Jan 2021, 17:31
**Luxusione is a SCAM Instagram Shop*
If I could give no star to this company I would have...I ordered 2 headboards during Luxusione luxury furniture during their Black Friday sale in November 2020. The value of these 2 headboards totaled R23500. The delivery from the day of purchase was set for 11/12/2020. I contacted the seller who goes by the name of Tshego on 10/12/2020 and asked if my order was ready and he agreed. On the 11/12/2020 he sends a message asking to delay my delivery to the next week (18/12/2020) as the order was “NOW”not ready. I refused this as I could sense it was a blatant lie and asked him to deliver my goods ASAP and not on the new proposed date. He promised to deliver my goods 15/12/2020 but nothing came. The following day I asked for a refund as I was tired of the constant back and forth. He agreed to refund me and that I should await such 22/12/2020. Today it is 3/1/2021 I have no refund nor any products. The seller has since blocked me on WhatsApp and on their Instagram page from tagging them on any of my posts. They privatized their account shortly after I was warning my followers of their company. He (Tshego) arrogantly threatened me about defaming he’s company on social media but I was not perturbed as he/he’s so called company had not fulfilled what was owed to me. I have recently seen on their social media that they have now relocated to new premises and are still posting on social media about “selling products” they actually do not produce. This company is a terrible scam and really shames black owned small businesses who are trying to earn the trust of innocent people like myself and those who have since been frauded by Tshego/Luxusione. If anyone has also fallen victim of this fraud company please comment below with your contact details. This guy must be stopped. #TogetherWeRise
0
Replies (0)MM
Mpho M
1 reviews | Active since Jan 2020
26 Dec 2020, 19:23
Meredian Couch Quality
Bought a black Meridian couch from them and impressed with the quality of work although it took an extra week for me. To receive my couch I made an exception that they still fairly new but hope they get the next furniture I order on time
Helpful (0)
|Replies (0)MM
Mpho M
1 reviews | Active since Jan 2020
26 Dec 2020, 19:23
Meredian Couch Quality
Bought a black Meridian couch from them and impressed with the quality of work although it took an extra week for me. To receive my couch I made an exception that they still fairly new but hope they get the next furniture I order on time
0
Replies (0)TR
Thandi R
1 reviews | Active since Jan 2020
14 Dec 2020, 14:38
Scam Online Furniture Shop
Scammers!!! They have been delaying delivery for over a month - for a fully paid item. The owner has never signed off his/her name in any of the communication sent out. They recently moved from their showroom at Kramerville "closed for renovations" but they're timing is very suspicious. Telephone number does not work, poor communication from their sales agent.
Helpful (0)
|Replies (0)TR
Thandi R
1 reviews | Active since Jan 2020
14 Dec 2020, 14:38
Scam Online Furniture Shop
Scammers!!! They have been delaying delivery for over a month - for a fully paid item. The owner has never signed off his/her name in any of the communication sent out. They recently moved from their showroom at Kramerville "closed for renovations" but they're timing is very suspicious. Telephone number does not work, poor communication from their sales agent.
0
Replies (0)nZ
ntombi Z
1 reviews | Active since Jan 2020
14 Dec 2020, 11:10
luxusione.co.za defrauds people DO NOT PAY ANY DEPOSIT
This website luxusione.co.za set has been defrauding unsuspecting people with no contact address, no physical store and with a skype number and numerous fake numbers. i have proof i contacted them wanting to make a couch for 9000 rands i paid a deposit of 4500 and balance after delivery and was promised it will be ready in a week after a week i contacted them to confirm if it was ready the scammer(owner) said yes it was ready and i needed to pay the balance before deliver and i told him that was not the agreement and he insisted i pay so i told him if you claim its ready i want to see my order before payment after so much pressure we figured out there was no couch we went to the address first listed on the contact us page now removed there was no store that was when he admitted to no couch and agreed to pay back the money after 15days its over 44 days now no refund and this guy is still using his hosted domain with you guys to scam more people. I have attached a conversion between me and the domain owner as proof he is using this domain as a means to rip people off.
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ntombi Z
1 reviews | Active since Jan 2020
14 Dec 2020, 11:10
luxusione.co.za defrauds people DO NOT PAY ANY DEPOSIT
This website luxusione.co.za set has been defrauding unsuspecting people with no contact address, no physical store and with a skype number and numerous fake numbers. i have proof i contacted them wanting to make a couch for 9000 rands i paid a deposit of 4500 and balance after delivery and was promised it will be ready in a week after a week i contacted them to confirm if it was ready the scammer(owner) said yes it was ready and i needed to pay the balance before deliver and i told him that was not the agreement and he insisted i pay so i told him if you claim its ready i want to see my order before payment after so much pressure we figured out there was no couch we went to the address first listed on the contact us page now removed there was no store that was when he admitted to no couch and agreed to pay back the money after 15days its over 44 days now no refund and this guy is still using his hosted domain with you guys to scam more people. I have attached a conversion between me and the domain owner as proof he is using this domain as a means to rip people off.
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Anton P
1 reviews | Active since Jan 2020
20 Nov 2020, 08:48
Great quality couch
I spotted a beautiful L-shaped couch on Instagram, messaged them and arranged to go view it in the Kramerville showroom. The couch looked exactly as in the pictures, and felt extremely comfortable to sit on, so I ended up buying. Overall I'd rate the whole experience 9 out of 10. The invoicing took slightly longer than expected. However, everything else was great. Appreciated being kept up to date throughout the process, on whatsapp. The delivery went smoothly. And very happy with the product. Although they are relatively new, I see myself buying from them again, as you definitely get a quality product for what you pay.
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Anton P
1 reviews | Active since Jan 2020
20 Nov 2020, 08:48
Great quality couch
I spotted a beautiful L-shaped couch on Instagram, messaged them and arranged to go view it in the Kramerville showroom. The couch looked exactly as in the pictures, and felt extremely comfortable to sit on, so I ended up buying. Overall I'd rate the whole experience 9 out of 10. The invoicing took slightly longer than expected. However, everything else was great. Appreciated being kept up to date throughout the process, on whatsapp. The delivery went smoothly. And very happy with the product. Although they are relatively new, I see myself buying from them again, as you definitely get a quality product for what you pay.
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