LWP Properties
Claimed Business
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Real Estate
NPS Score
-100
Recommended: Unlikely
Review Distribution
2.3|3 Reviews
Jun '25 - May '26
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
Frequently Asked Questions About LWP Properties
LWP Properties has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked LWP Properties across 4 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceS
Shiksha
1 reviews | Active since Jan 2020
26 Aug 2025, 08:55
Handled a very difficult buyer with patience, professionalism, and care
We recently sold our property through Adelaide Ruwisi at LWP, and we are truly grateful for the way she guided us through what turned out to be a very challenging transaction. Adelaide showed remarkable professionalism, patience, and empathy throughout the process, even when faced with an unreasonable and difficult purchaser. She consistently went above and beyond to shield us from unnecessary stress, while ensuring that communication between all parties remained constructive and respectful. Like most property transfers, there were some unavoidable delays due to factors outside of anyone’s direct control. Adelaide acknowledged the buyer’s frustrations, but always managed them with calm professionalism while keeping our interests protected. Her consistent communication kept us reassured every step of the way. Despite the buyer’s repeated demands and pressure, Adelaide remained calm, professional, and solutions-oriented. Selling a home can be stressful, but Adelaide’s dedication and integrity made all the difference.
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Shiksha
1 reviews | Active since Jan 2020
26 Aug 2025, 08:55
Handled a very difficult buyer with patience, professionalism, and care
We recently sold our property through Adelaide Ruwisi at LWP, and we are truly grateful for the way she guided us through what turned out to be a very challenging transaction. Adelaide showed remarkable professionalism, patience, and empathy throughout the process, even when faced with an unreasonable and difficult purchaser. She consistently went above and beyond to shield us from unnecessary stress, while ensuring that communication between all parties remained constructive and respectful. Like most property transfers, there were some unavoidable delays due to factors outside of anyone’s direct control. Adelaide acknowledged the buyer’s frustrations, but always managed them with calm professionalism while keeping our interests protected. Her consistent communication kept us reassured every step of the way. Despite the buyer’s repeated demands and pressure, Adelaide remained calm, professional, and solutions-oriented. Selling a home can be stressful, but Adelaide’s dedication and integrity made all the difference.
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Replies (0)CM
Cleo M
1 reviews | Active since Jan 2020
3 Jul 2025, 09:05
Poor service by Adelaide Ruwisi and LWP Properties
I have dealt with Adelaide Ruwisi from Lwp properties for a property that I wanted to rent and i have experienced the worse customer service from her. I wanted the pool safety cover/net fitted before we moved into the property as i have little kids and safety is a priority, and instead of her making sure a cover or net was fitted...she started to argue the matter of the pool safety net/cover. I was shocked that being an estate agent, she did not know that a pool safety cover/Net is compulsory for a private swimming pool by Law!, what kind of an agent does not know the law right, I then found out that she is a candidate property practioner...No wonder she does not know the Law for safety rules for a private swimming pool. I did not take the property because of the way they handled this matter , and they wanted me to pay a further rental amount in before fixing the pool cover issue ,and because she was so rude and arrogant in handling this matter. She did not refund me my R30000 deposit to date, and has not had the decency to respond to any emails concerning my deposit. This agent is very rude and acts as if she is doing you some sort of favor when sourcing a property. After reading other reviews on this company and specific agent, I am not the first to be experiencing such bad service from Adelaide Ruwisi and LWP Properties. I do not recommend them to anybody at all. Anybody is free to reach out to me for more information and how Iwas wronged by this company.
Helpful (0)
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Cleo M
1 reviews | Active since Jan 2020
3 Jul 2025, 09:05
Poor service by Adelaide Ruwisi and LWP Properties
I have dealt with Adelaide Ruwisi from Lwp properties for a property that I wanted to rent and i have experienced the worse customer service from her. I wanted the pool safety cover/net fitted before we moved into the property as i have little kids and safety is a priority, and instead of her making sure a cover or net was fitted...she started to argue the matter of the pool safety net/cover. I was shocked that being an estate agent, she did not know that a pool safety cover/Net is compulsory for a private swimming pool by Law!, what kind of an agent does not know the law right, I then found out that she is a candidate property practioner...No wonder she does not know the Law for safety rules for a private swimming pool. I did not take the property because of the way they handled this matter , and they wanted me to pay a further rental amount in before fixing the pool cover issue ,and because she was so rude and arrogant in handling this matter. She did not refund me my R30000 deposit to date, and has not had the decency to respond to any emails concerning my deposit. This agent is very rude and acts as if she is doing you some sort of favor when sourcing a property. After reading other reviews on this company and specific agent, I am not the first to be experiencing such bad service from Adelaide Ruwisi and LWP Properties. I do not recommend them to anybody at all. Anybody is free to reach out to me for more information and how Iwas wronged by this company.
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Replies (0)JO
John O
1 reviews | Active since Jan 2020
16 May 2025, 06:25
Disappointing Experience with LWP Real Estate Agent Adelaide
I'm extremely disappointed with the service I received from Adelaide at LWP Real Estate Agent. We completed a cash transaction, but the transfer process was delayed for almost 3 months with no updates or communication from Adelaide. Despite our repeated inquiries, she provided little to no information about the status of the transfer, claiming the seller wasn't in a rush while we were eager to finalize the process. It's become clear that the delay was intentional, and we've been informed that the seller had secured another property and was in no hurry to vacate our purchased property. This blatant disregard for our time and investment is unacceptable. When we requested an occupational rental, she declined and promised to hand over the keys on registration. However, even after registration was completed, she cited the seller's non-availability as an excuse for not releasing the keys. What's more concerning is Adelaide's complete lack of communication. She ignored our texts and calls, leaving us stranded without updates or support. Given the circumstances, we're facing significant inconvenience and stress, having already moved out of our previous residence while waiting for the transfer to be completed. The lack of transparency and professionalism from Adelaide, coupled with the lengthy delay, has been unacceptable. I would strongly advise against working with LWP, especially with Adelaide, if you value a smooth and efficient transfer process. Her lack of accountability and communication is unacceptable, and we regret choosing their services.
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John O
1 reviews | Active since Jan 2020
16 May 2025, 06:25
Disappointing Experience with LWP Real Estate Agent Adelaide
I'm extremely disappointed with the service I received from Adelaide at LWP Real Estate Agent. We completed a cash transaction, but the transfer process was delayed for almost 3 months with no updates or communication from Adelaide. Despite our repeated inquiries, she provided little to no information about the status of the transfer, claiming the seller wasn't in a rush while we were eager to finalize the process. It's become clear that the delay was intentional, and we've been informed that the seller had secured another property and was in no hurry to vacate our purchased property. This blatant disregard for our time and investment is unacceptable. When we requested an occupational rental, she declined and promised to hand over the keys on registration. However, even after registration was completed, she cited the seller's non-availability as an excuse for not releasing the keys. What's more concerning is Adelaide's complete lack of communication. She ignored our texts and calls, leaving us stranded without updates or support. Given the circumstances, we're facing significant inconvenience and stress, having already moved out of our previous residence while waiting for the transfer to be completed. The lack of transparency and professionalism from Adelaide, coupled with the lengthy delay, has been unacceptable. I would strongly advise against working with LWP, especially with Adelaide, if you value a smooth and efficient transfer process. Her lack of accountability and communication is unacceptable, and we regret choosing their services.
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Replies (0)JT
Jess T
1 reviews | Active since Jan 2020
9 Feb 2023, 07:02
Barry Scott-Brown disgusting behaviour
Dealt with Barry Scott-Brown at LWP properties, absolutely terribly at his job. Very unprofessional. Truly disgusting behaviour. I will never deal with this pathetic company again. Congratulation, you have lost 3 clients to this incompetent person. Next time I suggest you do a proper background check before hiring the wrong people
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Jess T
1 reviews | Active since Jan 2020
9 Feb 2023, 07:02
Barry Scott-Brown disgusting behaviour
Dealt with Barry Scott-Brown at LWP properties, absolutely terribly at his job. Very unprofessional. Truly disgusting behaviour. I will never deal with this pathetic company again. Congratulation, you have lost 3 clients to this incompetent person. Next time I suggest you do a proper background check before hiring the wrong people
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