Madibana SA
Verified Business
|4.9|84 Reviews (last 12 months)|Responds in 196h 3m
Madibana SA
Verified Business
|4.9
84 Reviews (last 12 months)
Responds in 196h 3m
Scores reflect the Overall AI Score for each category
Madibana SA
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Madibana SA receives overwhelmingly positive feedback for its courier operations across South African branches. Customers consistently praise punctual deliveries, friendly drivers, and responsive office staff. Named team members like Buntu, Judy, Thomas, and Peter are repeatedly singled out for exceptional service. The business demonstrates strong reliability across collection and delivery, with very few negative experiences noted in the dataset.
TrustIndex
7.3
Ranking
#6
in Couriers & Delivery
Reply Time
196h 3m
NPS Score
100
Recommended: Very Likely
Aug '25 - Jul '26
Based on recent customer reviews, Madibana SA receives overwhelmingly positive feedback for its courier operations across South African branches. Customers consistently praise punctual deliveries, friendly drivers, and responsive office staff. Named team members like Buntu, Judy, Thomas, and Peter are repeatedly singled out for exceptional service. The business demonstrates strong reliability across collection and delivery, with very few negative experiences noted in the dataset.
Madibana SA's biggest strength, according to Hellopeter's AI analysis, is Customer Service & Support. Customers repeatedly highlight named agents like Judy, Keenan, and Thomas for going the extra mile. Staff are described as friendly, helpful, and responsive, with strong communication and willingness to wait or assist when parcels are not ready.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Dec 2024
Their services are reliable and fast 👌👌, we haven't discovered any disappointment.
1 reviews | Active since Dec 2024
Their services are reliable and fast 👌👌, we haven't discovered any disappointment.
1 reviews | Active since Mar 2026
I've had the pleasure of working with Madibana SA on a few projects which is delivering documents in a good parkage, they're a talented team , appreciated
1 reviews | Active since Mar 2026
I've had the pleasure of working with Madibana SA on a few projects which is delivering documents in a good parkage, they're a talented team , appreciated
1 reviews | Active since Feb 2026
Delivery is quick and efficient, their service has improved exceptionally
1 reviews | Active since Feb 2026
Delivery is quick and efficient, their service has improved exceptionally
Madibana SA scores 4.6 out of 5 on Hellopeter's AI analysis of service quality in Couriers & Delivery, compared to the Couriers & Delivery industry average of 2. Their strongest theme is Customer Service (4.7); their weakest is Tracking & Updates (4.6). The top AI-rated Couriers & Delivery business on Hellopeter is Cape Removals (4.7). How is the AI Score calculated? →
Madibana SA has a TrustIndex of 7.3 out of 10 on Hellopeter, based on 84 reviews in the last 12 months. Hellopeter has tracked Madibana SA across 118 total reviews. How is the TrustIndex calculated? →