

Maid4u
Replied to 100% of negative reviews
Reply time on negative reviews: 93 hours 55 min
TrustIndex
0
Ranking
#10
in Business & Legal Services
Avg Reply
2677h 37m
NPS Score
-100
Recommended: Unlikely
Replied to 100% of negative reviews
Reply time on negative reviews: 93 hours 55 min
Jun '25 - May '26
Maid4u has a TrustIndex of 0 out of 10 on Hellopeter, based on 5 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 93 hours 55 min. Hellopeter has tracked Maid4u across 28 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
The process from the beginning when looking for a **** is very efficient and easy,the screening process helps in identifying the right person for you and your needs in your home or business. I didn’t have issues and I still have the **** for me that was on their services
1 reviews | Active since Jan 2020
The process from the beginning when looking for a **** is very efficient and easy,the screening process helps in identifying the right person for you and your needs in your home or business. I didn’t have issues and I still have the **** for me that was on their services
1 reviews | Active since Jan 2020
Excellent Service from ****4U! I recently hired a domestic worker through ****4U, and I couldn't be more impressed with the experience. From the initial inquiry to the final placement, the process was professional, smooth, and efficient. The lady they placed with me is hardworking, respectful, and thorough in her work. She’s been such a blessing to our home, and I can confidently say I’ll continue using ****4U for any future placements. I'm incredibly grateful for the quality service and support from the ****4U team. Highly recommend them to anyone looking for reliable domestic help!
1 reviews | Active since Jan 2020
Excellent Service from ****4U! I recently hired a domestic worker through ****4U, and I couldn't be more impressed with the experience. From the initial inquiry to the final placement, the process was professional, smooth, and efficient. The lady they placed with me is hardworking, respectful, and thorough in her work. She’s been such a blessing to our home, and I can confidently say I’ll continue using ****4U for any future placements. I'm incredibly grateful for the quality service and support from the ****4U team. Highly recommend them to anyone looking for reliable domestic help!
1 reviews | Active since Jan 2020
****4u Rosslyn PTA North has taken my money and have failed to provide the service. They have also been dodging me, regarding the refund that I've requested, due to the non delivery of service. They insist on a 50% deposit payment, which is actually *******, since labour only services are only payable upon completion of the labor service provided. They beguile customers regarding their immediate availability in order to secure the payment, then they don't follow through and dodge people. This is extremely dishonest and a dangerous game that they are playing.
1 reviews | Active since Jan 2020
****4u Rosslyn PTA North has taken my money and have failed to provide the service. They have also been dodging me, regarding the refund that I've requested, due to the non delivery of service. They insist on a 50% deposit payment, which is actually *******, since labour only services are only payable upon completion of the labor service provided. They beguile customers regarding their immediate availability in order to secure the payment, then they don't follow through and dodge people. This is extremely dishonest and a dangerous game that they are playing.
1 reviews | Active since Jan 2020
****4u charges a lot of money for the placement of a "presttige" domestic helper. They promise that they have screened this helper and that she has at least 3 traceable references from previous employers. They promise to make all documents, including references, available to you once you have chosen the domestic and made payment. Once I had paid the placement fees, I had to chase ****4u to fullfill all their promises. The person I dealt with at ****4u is called Tabisa. When I contacted my chosen helper to confirm her start date, It appeared that my salary offer hadn't been communicated to her. ****4u did not send any documentation on the helper until I asked for it, and when they finally sent something, it was incomplete. They asked me to do the ******** record check myself (after I had paid for this service) and they did not provide the references from previous employers. Their excuses for this bad service ranged from loadshedding to glitches with their online system. They have been unable to provide any references from previous employers to support the claims they are making about the helper's experience and character (they promised to provide at least 3 traceable references). Since ****4u can not produce the references they claim to have screened, I asked the helper herself for them, and she too is unable to show me any reference letters from past employers. In the absence of the all important references, I have canceled my employment offer and requested a refund of the placement fee I paid. ****4u has not responded to my request for a refund. Tabisa, my contact at ****4u, says it is not her intention to send me from pillar to post, but this is outside her line of authority. I have received no communication from the person whose line of authority it is. I feel de*****ed by people who have taken advantage of my desperation to find someone I can trust to take care of my home and my children.
1 reviews | Active since Jan 2020
****4u charges a lot of money for the placement of a "presttige" domestic helper. They promise that they have screened this helper and that she has at least 3 traceable references from previous employers. They promise to make all documents, including references, available to you once you have chosen the domestic and made payment. Once I had paid the placement fees, I had to chase ****4u to fullfill all their promises. The person I dealt with at ****4u is called Tabisa. When I contacted my chosen helper to confirm her start date, It appeared that my salary offer hadn't been communicated to her. ****4u did not send any documentation on the helper until I asked for it, and when they finally sent something, it was incomplete. They asked me to do the ******** record check myself (after I had paid for this service) and they did not provide the references from previous employers. Their excuses for this bad service ranged from loadshedding to glitches with their online system. They have been unable to provide any references from previous employers to support the claims they are making about the helper's experience and character (they promised to provide at least 3 traceable references). Since ****4u can not produce the references they claim to have screened, I asked the helper herself for them, and she too is unable to show me any reference letters from past employers. In the absence of the all important references, I have canceled my employment offer and requested a refund of the placement fee I paid. ****4u has not responded to my request for a refund. Tabisa, my contact at ****4u, says it is not her intention to send me from pillar to post, but this is outside her line of authority. I have received no communication from the person whose line of authority it is. I feel de*****ed by people who have taken advantage of my desperation to find someone I can trust to take care of my home and my children.
1 reviews | Active since Jan 2020
On the 30th of november ive made payment to the wrong agency which was ****4u ive made a payment of 1435.00rand i called them and explained that i by accident made a payment to them nd if they could just reverse my monies back they have been up nd down with me with stories nd the stories u must hear omw her name is lindiwe ive made a immediate payment and lindiwe said the monies did not reflect how can monies not reflect if u made a immediate payment lindiwe asked that i give her time till 10-30 this morning 1 of December but still nothing very very very dissapointed in there sevice they wont get rich from taking from others
1 reviews | Active since Jan 2020
On the 30th of november ive made payment to the wrong agency which was ****4u ive made a payment of 1435.00rand i called them and explained that i by accident made a payment to them nd if they could just reverse my monies back they have been up nd down with me with stories nd the stories u must hear omw her name is lindiwe ive made a immediate payment and lindiwe said the monies did not reflect how can monies not reflect if u made a immediate payment lindiwe asked that i give her time till 10-30 this morning 1 of December but still nothing very very very dissapointed in there sevice they wont get rich from taking from others
1 reviews | Active since Jan 2020
In November 2022 I requested that Lindi from Maid4U help me by recuiting a Helper for me and she asked for my spec and I gave her and paid the money . After receiving money she did nothing and after asking her she just gave a random list with people who where nowhere near the spec I requested ,she then asked that I give her time which I did and she went quite again until I had to hire another agency . I have been requesting my refund and every time she gives me exuses ,its march 2023 and she keeps making me a fool saying she will deposit now now and days later theres nothing still. I WOULD NEVER EVER RECOMMEND THIS AGENCY they are a scam.
1 reviews | Active since Jan 2020
In November 2022 I requested that Lindi from Maid4U help me by recuiting a Helper for me and she asked for my spec and I gave her and paid the money . After receiving money she did nothing and after asking her she just gave a random list with people who where nowhere near the spec I requested ,she then asked that I give her time which I did and she went quite again until I had to hire another agency . I have been requesting my refund and every time she gives me exuses ,its march 2023 and she keeps making me a fool saying she will deposit now now and days later theres nothing still. I WOULD NEVER EVER RECOMMEND THIS AGENCY they are a scam.
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