MB
Maids By Suzette
Unclaimed Business
MB
Maids By Suzette
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#10
in Business & Legal Services
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Maids By Suzette
Maids By Suzette has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Maids By Suzette across 8 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMA
Maritha A
1 reviews | Active since Jan 2020
8 Aug 2025, 11:06
****s by Suzette
****s by Suzette presented Martha Kokela to me as a fully trained HOUSEKEEPER who can cook and bake and do everything required. Suzette and Martha were dishonest about her skills. Martha Kokela only has the bottom basic skills of cleaning. She is unreliable, stay off work for days and present false Dr letters. She damaged our clothes. Broke valuable items. Cannot cook. And absconded after I've been trying to train her in 28 months, without success. Paid her a very high salary including 3 meals a day and a well equipped room to stay in. Her husband causes trouble. I will never make use of ****s by Suzette again also not refer to anyone. NOTE: Martha Kokela is not a qualified Domestic Worker. She is not recommended at all. 😡
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Maritha A
1 reviews | Active since Jan 2020
8 Aug 2025, 11:06
****s by Suzette
****s by Suzette presented Martha Kokela to me as a fully trained HOUSEKEEPER who can cook and bake and do everything required. Suzette and Martha were dishonest about her skills. Martha Kokela only has the bottom basic skills of cleaning. She is unreliable, stay off work for days and present false Dr letters. She damaged our clothes. Broke valuable items. Cannot cook. And absconded after I've been trying to train her in 28 months, without success. Paid her a very high salary including 3 meals a day and a well equipped room to stay in. Her husband causes trouble. I will never make use of ****s by Suzette again also not refer to anyone. NOTE: Martha Kokela is not a qualified Domestic Worker. She is not recommended at all. 😡
0
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Charlotte C
1 reviews | Active since Jan 2020
10 Jun 2024, 17:24
Maids By Suzette
<div>After encountering multiple adverti*****ts and numerous recommendations for '****s by Suzette' on social media, we found ourselves ensnared in a web of deceit the moment we initiated contact with Suzette. Initially enthusiastic about assisting us with a placement, Suzette swiftly pivoted to demanding an upfront deposit. However, our experience took a downward spiral from there. The **** assigned to us proved to be utterly ***********. She neglected basic c****s such as washing, vacuuming, mopping, and dusting, leaving us to wonder what, if anything, she actually accomplished. Upon relaying our dissatisfaction to Suzette, both parties agreed to terminate the agreement. Yet, retrieving our deposit has become an exercise in futility. Despite Suzette's repeated assurances of reimbur*****t, we have yet to receive any proof of payment. Her dishonesty and lack of integrity have left us questioning the credibility of the workers she places. If Suzette cannot honor a refund, how can we trust the quality of her placements?</div>
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Charlotte C
1 reviews | Active since Jan 2020
10 Jun 2024, 17:24
Maids By Suzette
<div>After encountering multiple adverti*****ts and numerous recommendations for '****s by Suzette' on social media, we found ourselves ensnared in a web of deceit the moment we initiated contact with Suzette. Initially enthusiastic about assisting us with a placement, Suzette swiftly pivoted to demanding an upfront deposit. However, our experience took a downward spiral from there. The **** assigned to us proved to be utterly ***********. She neglected basic c****s such as washing, vacuuming, mopping, and dusting, leaving us to wonder what, if anything, she actually accomplished. Upon relaying our dissatisfaction to Suzette, both parties agreed to terminate the agreement. Yet, retrieving our deposit has become an exercise in futility. Despite Suzette's repeated assurances of reimbur*****t, we have yet to receive any proof of payment. Her dishonesty and lack of integrity have left us questioning the credibility of the workers she places. If Suzette cannot honor a refund, how can we trust the quality of her placements?</div>
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Replies (0)MS
MG S
1 reviews | Active since Jan 2020
9 Sept 2023, 06:02
Very good
We have been with this business for about one year as we needed a full time nanny to look after our baby. I would definitely recommend her services to anyone else. When I saw a previous review about the deposit not being paid, I also got nervous. But we received our deposit back after we cancelled and every time we had a problem, the owner was involved and worked with us to get the problem sorted.
Helpful (0)
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MG S
1 reviews | Active since Jan 2020
9 Sept 2023, 06:02
Very good
We have been with this business for about one year as we needed a full time nanny to look after our baby. I would definitely recommend her services to anyone else. When I saw a previous review about the deposit not being paid, I also got nervous. But we received our deposit back after we cancelled and every time we had a problem, the owner was involved and worked with us to get the problem sorted.
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Replies (0)BT
LC
Luzelle C
1 reviews | Active since Jan 2020
18 Jan 2019, 06:36
Maid in Heaven with Suzette & Braam
Cancelled my contract with Maid in Heaven with Suzette in September 2018. Paid my worker as requested. I have never missed any payment to Maid in Heaven (no late or never paid). Sent my banking details as requested. Sent 6 emails and 11 whatsups to follow up on the reimbur*****t of my deposit, still the money is not paid back to me and this is the 18th of January 2019. Last two whatsup is ignored by Suzette - is on whatsup you can see when a person is online by my whatsups is ignored. Please if anyone have a contract with them please take note the people your dealing with. Please do not do any business with this people they are very untrustworthy.
Helpful (0)
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Luzelle C
1 reviews | Active since Jan 2020
18 Jan 2019, 06:36
Maid in Heaven with Suzette & Braam
Cancelled my contract with Maid in Heaven with Suzette in September 2018. Paid my worker as requested. I have never missed any payment to Maid in Heaven (no late or never paid). Sent my banking details as requested. Sent 6 emails and 11 whatsups to follow up on the reimbur*****t of my deposit, still the money is not paid back to me and this is the 18th of January 2019. Last two whatsup is ignored by Suzette - is on whatsup you can see when a person is online by my whatsups is ignored. Please if anyone have a contract with them please take note the people your dealing with. Please do not do any business with this people they are very untrustworthy.
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Replies (0)EG
Elize G
1 reviews | Active since Jan 2020
2 Oct 2017, 09:43
DISHONEST AND BAD SERVICE
Do not use MAIDS BY SUZETTE. Her service is poor and she is dishonest. She operates in most of the Pretoria area. I cancelled my contract with her and she was suppose to pay me back my refundable deposit which I paid when she first send me a housekeeper. She first promised me every single week for a month long to refund me but nothing happened. Eventually she screamed at me over the phone because I phoned her continuously. Now she does not answer any of my calls, emails, sms or whats-apps. I am extremely disappointed in her dishonesty and it seems like I am not the only one.
Helpful (0)
|Replies (0)EG
Elize G
1 reviews | Active since Jan 2020
2 Oct 2017, 09:43
DISHONEST AND BAD SERVICE
Do not use MAIDS BY SUZETTE. Her service is poor and she is dishonest. She operates in most of the Pretoria area. I cancelled my contract with her and she was suppose to pay me back my refundable deposit which I paid when she first send me a housekeeper. She first promised me every single week for a month long to refund me but nothing happened. Eventually she screamed at me over the phone because I phoned her continuously. Now she does not answer any of my calls, emails, sms or whats-apps. I am extremely disappointed in her dishonesty and it seems like I am not the only one.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
20 Mar 2017, 07:42
Dishonest, Poor Service
<p>I've used the services of Maids by Suzette ( ********** 691) for a little more than a year. When you start off, one has to pay a deposit equal to one month's salary for your cleaning lady. The cleaning lady Suzette gave me turned out to be part of a crime syndicate, my house got burgled 7 times in a matter of months while the cleaning lady was on the property (unharmed ofcourse). After the cleaning lady left my service, I am still waiting (three months now) for the return of my deposit. The owner, Suzette, is currently avoiding all my calls and has made several delays for the reimbur*****t of my deposit. DO NOT USE THIS COMPANY!!</p>
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Anonymous
1 reviews | Active since Jan 2020
20 Mar 2017, 07:42
Dishonest, Poor Service
<p>I've used the services of Maids by Suzette ( ********** 691) for a little more than a year. When you start off, one has to pay a deposit equal to one month's salary for your cleaning lady. The cleaning lady Suzette gave me turned out to be part of a crime syndicate, my house got burgled 7 times in a matter of months while the cleaning lady was on the property (unharmed ofcourse). After the cleaning lady left my service, I am still waiting (three months now) for the return of my deposit. The owner, Suzette, is currently avoiding all my calls and has made several delays for the reimbur*****t of my deposit. DO NOT USE THIS COMPANY!!</p>
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Replies (0)GG
Glenn G
1 reviews | Active since Jan 2020
2 Oct 2015, 14:17
Lies and Deceit
Don't Use This company.<br> Owner Suzette claims company is registered - It doesn't exist <br> Claims she is registered for VAT - Doesn't have a VAT Number. Claims Staff are registered for UIF - She Lies.<br> Claims staff have contracts - this is false. <br> Uses her husbands bank account in her business. She blatantly claims she works different to the law.When you confront her she tries to get defensive - she has a lot of contradictory stories, <br> when you officially employ a nanny that has been working for you through her on your own on the basis that they don't have contracts and register them for UIF - she threatens you.<br> <br> She claims the contract from one home to another is still valid then ultimately comes out to say that the employee never signed a contract and then blames the employee. When she claims she will return monies - her husband then emails you and says no in a threatening manner. <br> <br> The client pays for UIF for staff but this never gets paid over to the Labour Department. <br> She still yet attempts to argue with a Labour Broker/Consultant & when caught out claims shes been in business for 15 years. <br> For 15 years ?? Please Suzette! Please! I have reported you! Watch this space!
Helpful (0)
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Glenn G
1 reviews | Active since Jan 2020
2 Oct 2015, 14:17
Lies and Deceit
Don't Use This company.<br> Owner Suzette claims company is registered - It doesn't exist <br> Claims she is registered for VAT - Doesn't have a VAT Number. Claims Staff are registered for UIF - She Lies.<br> Claims staff have contracts - this is false. <br> Uses her husbands bank account in her business. She blatantly claims she works different to the law.When you confront her she tries to get defensive - she has a lot of contradictory stories, <br> when you officially employ a nanny that has been working for you through her on your own on the basis that they don't have contracts and register them for UIF - she threatens you.<br> <br> She claims the contract from one home to another is still valid then ultimately comes out to say that the employee never signed a contract and then blames the employee. When she claims she will return monies - her husband then emails you and says no in a threatening manner. <br> <br> The client pays for UIF for staff but this never gets paid over to the Labour Department. <br> She still yet attempts to argue with a Labour Broker/Consultant & when caught out claims shes been in business for 15 years. <br> For 15 years ?? Please Suzette! Please! I have reported you! Watch this space!
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Replies (0)