MO
Malondie official by Londeka
Claimed Business
MO
Malondie official by Londeka
Claimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
0Trustindex Rating
#2Ranked In Other
33mReply Time
-100 NPSUnlikely
Replied to 50% of negative reviews
Reply time on negative reviews: 33 min
TrustIndex
0
Ranking
#2
in Other
Avg Reply
33m
NPS Score
-100
Recommended: Unlikely
Replied to 50% of negative reviews
Reply time on negative reviews: 33 min
Review Distribution
1|2 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Malondie official by Londeka
Malondie official by Londeka has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. They reply to 50% of negative reviews, typically within 33 min. Hellopeter has tracked Malondie official by Londeka across 4 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceZM
Zanele M
1 reviews | Active since Jan 2020
11 Sept 2025, 08:03
Poor customer service and failure to adequately deliver on orders
Such poor poor service and total disregard and disrespect for customers. My order is 3 weeks late, they don’t respond to texts, they make empty promises for an order that is fully paid for. Experienced the same thing in 2022 and it ended up not even being sewed properly.
Helpful (0)
|Replies (0)ZM
Zanele M
1 reviews | Active since Jan 2020
11 Sept 2025, 08:03
Poor customer service and failure to adequately deliver on orders
Such poor poor service and total disregard and disrespect for customers. My order is 3 weeks late, they don’t respond to texts, they make empty promises for an order that is fully paid for. Experienced the same thing in 2022 and it ended up not even being sewed properly.
0
Replies (0)XG
Xolisile G
1 reviews | Active since Jan 2020
29 May 2025, 12:48
Pathetic service
Bought an item thats not true to size I returned it and now its a whole full month of whatsapps and emails but no refund. Everytime I whatsapp they are checking with the finance department or they simply ignore my texts. Pathetic!
Helpful (0)
|Replies (0)XG
Xolisile G
1 reviews | Active since Jan 2020
29 May 2025, 12:48
Pathetic service
Bought an item thats not true to size I returned it and now its a whole full month of whatsapps and emails but no refund. Everytime I whatsapp they are checking with the finance department or they simply ignore my texts. Pathetic!
0
Replies (0)KC
Kimesha C
1 reviews | Active since Jan 2020
7 Jun 2023, 05:31
Think twice or do it and hope for the best.
I ordered a Dineo Set and Tebo skirt set on 30 March 2023. After only receiving the Tebo skirt set, with no communication from Malondie, I set out to contact them. After getting the run around they advised the item was on its way due to an issue with a fabric shortage. Following another follow up, Londeka advised me - after me calling and whatsapping numerous times) that they would find a similar material to replace it. I told her as long as it was still classy. Keeping in mind that I ordered an item in a neutral beige type of colour, I received today 06 June 2023 an outfit in a bright Royal blue colour. Far from what I ordered. The service was pathetic and the items delivered lacked much taste. As a previously repeat customer, I will never use them again. Think twice before you order. The item that was a mess up cost me R 3000-00 and not worth a cent of it.
Helpful (0)
|Replies (0)KC
Kimesha C
1 reviews | Active since Jan 2020
7 Jun 2023, 05:31
Think twice or do it and hope for the best.
I ordered a Dineo Set and Tebo skirt set on 30 March 2023. After only receiving the Tebo skirt set, with no communication from Malondie, I set out to contact them. After getting the run around they advised the item was on its way due to an issue with a fabric shortage. Following another follow up, Londeka advised me - after me calling and whatsapping numerous times) that they would find a similar material to replace it. I told her as long as it was still classy. Keeping in mind that I ordered an item in a neutral beige type of colour, I received today 06 June 2023 an outfit in a bright Royal blue colour. Far from what I ordered. The service was pathetic and the items delivered lacked much taste. As a previously repeat customer, I will never use them again. Think twice before you order. The item that was a mess up cost me R 3000-00 and not worth a cent of it.
0
Replies (0)MB
Masego B
1 reviews | Active since Jan 2020
29 Nov 2021, 05:33
Disappointed customer
Bought an item on their website, wore it once and the seams were opening. Contacted the seller they did say they will take item back just this once as if it was my fault. I sent them the item have neither received the item nor a refund even though I fully paid R1600. It's been more than 1month. Follow up from me ignored.
Helpful (0)
|Replies (0)MB
Masego B
1 reviews | Active since Jan 2020
29 Nov 2021, 05:33
Disappointed customer
Bought an item on their website, wore it once and the seams were opening. Contacted the seller they did say they will take item back just this once as if it was my fault. I sent them the item have neither received the item nor a refund even though I fully paid R1600. It's been more than 1month. Follow up from me ignored.
0
Replies (0)