TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Maxbox Protea Glen mall staff needs retraining. 0 customer service. With doors open a gentleman told me they open at 10am. I came back, a lady shouted they open at 11am then carried on sitting & being busy with phones. I did not even put in a word. I quickly went to PnP to buy bread, to my surprise I found 3 customers (10:17)nside. I am no longer interested in visiting this place. Shift 26/12/24. Maybe they serve on appearance
1 reviews | Active since Jan 2020
Maxbox Protea Glen mall staff needs retraining. 0 customer service. With doors open a gentleman told me they open at 10am. I came back, a lady shouted they open at 11am then carried on sitting & being busy with phones. I did not even put in a word. I quickly went to PnP to buy bread, to my surprise I found 3 customers (10:17)nside. I am no longer interested in visiting this place. Shift 26/12/24. Maybe they serve on appearance
1 reviews | Active since Jan 2020
I had a bad experience today at maxbox fish n chops at Festival mall, I placed an order n they gave me a wrong order I took it back, the lady on the till apologized but I was not happy about the bad attitude was given by the lady who is responsible for the order by the name of Nya she ddnt apologies she gave me attitude as if I'm the one who's on fault, she after going back n do the right order she came back n put it on the counter n turned her back with a serious face, I'm very unhappy about the attitude I got from her
1 reviews | Active since Jan 2020
I had a bad experience today at maxbox fish n chops at Festival mall, I placed an order n they gave me a wrong order I took it back, the lady on the till apologized but I was not happy about the bad attitude was given by the lady who is responsible for the order by the name of Nya she ddnt apologies she gave me attitude as if I'm the one who's on fault, she after going back n do the right order she came back n put it on the counter n turned her back with a serious face, I'm very unhappy about the attitude I got from her
1 reviews | Active since Jan 2020
I Bought An 5liter Ice Block From Big Tree Mall Maxbox Fish And Chips, The Cashier Said The Water That Was Used To Make That Ice Block Was Drinkable But After The Ice Has Defrost I Found That The Water Was Contaminated So Since They Did Not Give Me A Receipt I Didnt Have The Store Complain Numbers, I Went On Internet And Searched The Headoffice Contact, I Called And Explained My Problem But The Consultant Said He Cant Help Me
1 reviews | Active since Jan 2020
I Bought An 5liter Ice Block From Big Tree Mall Maxbox Fish And Chips, The Cashier Said The Water That Was Used To Make That Ice Block Was Drinkable But After The Ice Has Defrost I Found That The Water Was Contaminated So Since They Did Not Give Me A Receipt I Didnt Have The Store Complain Numbers, I Went On Internet And Searched The Headoffice Contact, I Called And Explained My Problem But The Consultant Said He Cant Help Me
1 reviews | Active since Jan 2020
So sick of ordering calamari this morning. It should been old
1 reviews | Active since Jan 2020
So sick of ordering calamari this morning. It should been old
1 reviews | Active since Jan 2020
I believe this franchise has potential and the food is not bad. To my dismay, I encountered a disturbing character, attitute and a filthy culture from the employees of Max box fish and chips in Mams mall Mamelodi. On different occations I saw the max box staff going to the bathroom and leaving it without washing their hands. This alarming, as am a regular customer of Maxbox. I mean what a disrespect to food, health and customer service for staff dealing with food, to bodly not wash their hands after using the loo, even in the presence of customers. This needs to be attended to or else social media with footage of evidence will buzz with this complaint, this is rubbish and utter disgust.
1 reviews | Active since Jan 2020
I believe this franchise has potential and the food is not bad. To my dismay, I encountered a disturbing character, attitute and a filthy culture from the employees of Max box fish and chips in Mams mall Mamelodi. On different occations I saw the max box staff going to the bathroom and leaving it without washing their hands. This alarming, as am a regular customer of Maxbox. I mean what a disrespect to food, health and customer service for staff dealing with food, to bodly not wash their hands after using the loo, even in the presence of customers. This needs to be attended to or else social media with footage of evidence will buzz with this complaint, this is rubbish and utter disgust.
1 reviews | Active since Jan 2020
<p>The manager at the MaxBox in Pretoria North is pathetic excuse of leadership, he does not care for his customers at all, upon raising a valid complaint, he poorly resolves it by calling his customers liars and claims that everything is resolved. Never going back there again. </p>
1 reviews | Active since Jan 2020
<p>The manager at the MaxBox in Pretoria North is pathetic excuse of leadership, he does not care for his customers at all, upon raising a valid complaint, he poorly resolves it by calling his customers liars and claims that everything is resolved. Never going back there again. </p>
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