McDonald's Beacon Isle, Florida Park
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
McDonald's Beacon Isle, Florida Park has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked McDonald's Beacon Isle, Florida Park across 4 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
We ordered and paid for 5 Big Mac meals and 1 Grand Chicken Special meal. Got home and only had 4 Big Mac meals and 1 disgusting Grand Chicken Spicy meal. The drive-thru staff clearly cannot count or read the correct orders and just give you anything to get you out the queue. Not to mention the ****ty attitude of the server
1 reviews | Active since Jan 2020
We ordered and paid for 5 Big Mac meals and 1 Grand Chicken Special meal. Got home and only had 4 Big Mac meals and 1 disgusting Grand Chicken Spicy meal. The drive-thru staff clearly cannot count or read the correct orders and just give you anything to get you out the queue. Not to mention the ****ty attitude of the server
1 reviews | Active since Jan 2020
Worst McDonald's in the Westrand, they operate as a cartel no consequence for any of the wrong doing as a customer you left frustrated and irratated in the drive thru they got my order wrong and didn't pack in items to rectify my mistake they offered me 4 nuggets and a kiddies juice for items not packed in and messing up a order from a regular to a large !!! I went to the store they laughed and were disoriented and were not willing to assist or rectify my mistake instead made me made and said they must call a manager but they where managers on duty ! Still have my slip for this mistake Today 04/10/2025 !! I order on Mr Delivery to the value of R563 and they pack the wrong order for the delivery guy they gave him 2 big mac meals he himself is confused and just said Florida McDonald's gave him the wrong order and asked me what must he do as if I must accept 2 big Mac's and I ordered food for a family of 5 !!! Geez McDonald's gets away with ****** poor service weak management i been done in 3 times and nothing ever happens no calls from management they take ur money mess up the order don't deliver the food give wrong orders and they jusy keep laughing all the way to the bank while a customer is left frustrated! McDonald's please train ur McDonald's staff especially your management team at Florida McDonald's they laugh and make you seem petty when you frustrated due to their staff mistakes when you get there the staff speak in vanac and say you taking chances I left there once so humiliated when they laughed and said they will give me a kiddies juice and 6 nuggets for the mistake but I had enough of this bully tactics this Florida McDonald's is *********** and always mess up an order you don't even want to deal with management they have no sympathy for ur frustration about their mess up !!! Yohhhh I feel like screaming they messed up an order now the damn delivery guy came here with 2 big mac meals I spent over R500 for my family wrong meal delivered tried calling McDonald's Florida they don't answer any calls!!!
1 reviews | Active since Jan 2020
Worst McDonald's in the Westrand, they operate as a cartel no consequence for any of the wrong doing as a customer you left frustrated and irratated in the drive thru they got my order wrong and didn't pack in items to rectify my mistake they offered me 4 nuggets and a kiddies juice for items not packed in and messing up a order from a regular to a large !!! I went to the store they laughed and were disoriented and were not willing to assist or rectify my mistake instead made me made and said they must call a manager but they where managers on duty ! Still have my slip for this mistake Today 04/10/2025 !! I order on Mr Delivery to the value of R563 and they pack the wrong order for the delivery guy they gave him 2 big mac meals he himself is confused and just said Florida McDonald's gave him the wrong order and asked me what must he do as if I must accept 2 big Mac's and I ordered food for a family of 5 !!! Geez McDonald's gets away with ****** poor service weak management i been done in 3 times and nothing ever happens no calls from management they take ur money mess up the order don't deliver the food give wrong orders and they jusy keep laughing all the way to the bank while a customer is left frustrated! McDonald's please train ur McDonald's staff especially your management team at Florida McDonald's they laugh and make you seem petty when you frustrated due to their staff mistakes when you get there the staff speak in vanac and say you taking chances I left there once so humiliated when they laughed and said they will give me a kiddies juice and 6 nuggets for the mistake but I had enough of this bully tactics this Florida McDonald's is *********** and always mess up an order you don't even want to deal with management they have no sympathy for ur frustration about their mess up !!! Yohhhh I feel like screaming they messed up an order now the damn delivery guy came here with 2 big mac meals I spent over R500 for my family wrong meal delivered tried calling McDonald's Florida they don't answer any calls!!!
1 reviews | Active since Jan 2020
I don't understand if it's the restaurants fault or the employees are keeping the toys for themselves but when ever I buy my son the kiddies meal the boy toy is never available. Especially if it's the cars. Even if we go a couple of days after the promotion has started, why do you advertise them then and give our children false hope. This is not the case at other busier McDonald's restaurants
1 reviews | Active since Jan 2020
I don't understand if it's the restaurants fault or the employees are keeping the toys for themselves but when ever I buy my son the kiddies meal the boy toy is never available. Especially if it's the cars. Even if we go a couple of days after the promotion has started, why do you advertise them then and give our children false hope. This is not the case at other busier McDonald's restaurants
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