MV
McDonald’s Vaal mall
Unclaimed Business
MV
McDonald’s Vaal mall
Unclaimed Business
6 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.8|6 Reviews
Jun '25 - May '26
5(16.7%)
4(0%)
3(0%)
2(16.7%)
1(66.7%)
5(16.7%)
4(0%)
3(0%)
2(16.7%)
1(66.7%)
Frequently Asked Questions About McDonald’s Vaal mall
McDonald’s Vaal mall has a TrustIndex of 0 out of 10 on Hellopeter, based on 6 reviews in the last 12 months. Hellopeter has tracked McDonald’s Vaal mall across 6 total reviews. How is the TrustIndex calculated? →
Recent reviews (6)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceKM
Khahliso M
1 reviews | Active since Jan 2020
5 Dec 2025, 15:46
****ty Service: McDonald's Vaal Mall.
This is by far the poorest service you can receive. And the staff is not even bothered. Poor customer service.
Helpful (0)
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Khahliso M
1 reviews | Active since Jan 2020
5 Dec 2025, 15:46
****ty Service: McDonald's Vaal Mall.
This is by far the poorest service you can receive. And the staff is not even bothered. Poor customer service.
0
Replies (0)SC
Shane C
1 reviews | Active since Jan 2020
4 Nov 2025, 14:01
Poor quality of service from Mc Donald's
I ordered 2 quarter pounders with cheese and gave the lady clear instruction that i did not want tomatoe sauce or mayo on the burger just patty, cheese, pickles and onions. I get home and find that the order the burger has exactly the opposite to what I ordered on it. This shows the poor quality of the staff in these places. My money is spent and i get sub grade service. That will be my last trip to any Mc Donalds
Helpful (0)
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Shane C
1 reviews | Active since Jan 2020
4 Nov 2025, 14:01
Poor quality of service from Mc Donald's
I ordered 2 quarter pounders with cheese and gave the lady clear instruction that i did not want tomatoe sauce or mayo on the burger just patty, cheese, pickles and onions. I get home and find that the order the burger has exactly the opposite to what I ordered on it. This shows the poor quality of the staff in these places. My money is spent and i get sub grade service. That will be my last trip to any Mc Donalds
0
Replies (0)S
SergioMohlathe
1 reviews | Active since Jan 2020
30 Aug 2025, 16:49
The order I placed as one should wait not a very long period of time as usual and received my order number
The order I placed as one should wait not a very long period of time as usual and received my order number. Then I got to get it after a few minutes after certain orders after me... The list is two big Mac meal and one big Mac with four nuggets and two cokes with one cappy juice. Only to find when I got home I'm short with one Big mag and nuggets... Order number 3200 to be specific
Helpful (0)
|Replies (0)S
SergioMohlathe
1 reviews | Active since Jan 2020
30 Aug 2025, 16:49
The order I placed as one should wait not a very long period of time as usual and received my order number
The order I placed as one should wait not a very long period of time as usual and received my order number. Then I got to get it after a few minutes after certain orders after me... The list is two big Mac meal and one big Mac with four nuggets and two cokes with one cappy juice. Only to find when I got home I'm short with one Big mag and nuggets... Order number 3200 to be specific
0
Replies (0)AM
Annah M
1 reviews | Active since Jan 2020
20 Aug 2025, 13:23
Heart-Warming Services McDonald’s Vaal Mall ⭐
⭐ Heart-Warming Review – McDonald’s Vaal Mall ⭐ I would like to extend my heartfelt appreciation to Neo Tshabalala for the outstanding service he provides every time I visit McDonald’s Vaal Mall. Neo’s warm smile, positive attitude, and genuine passion for serving customers always brighten my day. It’s rare to find someone who truly loves what they do, and Neo’s dedication shines through in every interaction. His cheerful energy and consistent friendliness make every visit an absolute pleasure. I believe Neo truly deserves recognition for his commitment and exceptional service – not only as Employee of the Month, but even for a Quarterly Award. McDonald’s is fortunate to have such a passionate and customer-focused team member. Thank you, Neo, for always going the extra mile and making customers feel valued! 🌟
Helpful (0)
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Annah M
1 reviews | Active since Jan 2020
20 Aug 2025, 13:23
Heart-Warming Services McDonald’s Vaal Mall ⭐
⭐ Heart-Warming Review – McDonald’s Vaal Mall ⭐ I would like to extend my heartfelt appreciation to Neo Tshabalala for the outstanding service he provides every time I visit McDonald’s Vaal Mall. Neo’s warm smile, positive attitude, and genuine passion for serving customers always brighten my day. It’s rare to find someone who truly loves what they do, and Neo’s dedication shines through in every interaction. His cheerful energy and consistent friendliness make every visit an absolute pleasure. I believe Neo truly deserves recognition for his commitment and exceptional service – not only as Employee of the Month, but even for a Quarterly Award. McDonald’s is fortunate to have such a passionate and customer-focused team member. Thank you, Neo, for always going the extra mile and making customers feel valued! 🌟
0
Replies (0)LM
Lebohang M
1 reviews | Active since Jan 2020
29 Jul 2025, 16:20
Redeeming points
Absolutely appalling service I went in to redeem a burger using my points before redeeming the burger I asked if I could redeem a lunch meal during breakfast the lady says yes then after I redeemed I’m told I have to wait until 10:30 to get it a manager was called after I questioned her words were “let me explain in a language you understand verrry rudely so… I honestly will not be going back to that McDonald’s
Helpful (0)
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Lebohang M
1 reviews | Active since Jan 2020
29 Jul 2025, 16:20
Redeeming points
Absolutely appalling service I went in to redeem a burger using my points before redeeming the burger I asked if I could redeem a lunch meal during breakfast the lady says yes then after I redeemed I’m told I have to wait until 10:30 to get it a manager was called after I questioned her words were “let me explain in a language you understand verrry rudely so… I honestly will not be going back to that McDonald’s
0
Replies (0)MM
Morena M
1 reviews | Active since Jan 2020
30 Jun 2025, 20:04
POOR SERVICE AT MC DONALD'S VAAL MALL
I just came back from McDonald's Vaal Mall 24 hours and there was no one, not on the ordering speaker, not at the payment part or the collection. I had to wait there watching these 2 lady at the register, eventually this other guy saw me and came to me. They called the guy who's suppose to take orders and then the told me I had to drive back to the speaker to place my order, as ****ed as I was I tried to but then there was a car behind, so they tell me I have to drive around because they can't take my order there...bad service and the staff are not serious about their job..I would not recommend it to anyone
Helpful (0)
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Morena M
1 reviews | Active since Jan 2020
30 Jun 2025, 20:04
POOR SERVICE AT MC DONALD'S VAAL MALL
I just came back from McDonald's Vaal Mall 24 hours and there was no one, not on the ordering speaker, not at the payment part or the collection. I had to wait there watching these 2 lady at the register, eventually this other guy saw me and came to me. They called the guy who's suppose to take orders and then the told me I had to drive back to the speaker to place my order, as ****ed as I was I tried to but then there was a car behind, so they tell me I have to drive around because they can't take my order there...bad service and the staff are not serious about their job..I would not recommend it to anyone
0
Replies (0)