TrustIndex
0
Ranking
#5
in Real Estate
NPS Score
0
Recommended: Unlikely
May '25 - Apr '26
Melrose Arch has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Melrose Arch across 22 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I was threatened and treated like a ***** by one of the Bidvest Security Manager "Sigebe" who had used foul language and threatened that our faces will be around Melrose arch while the approach was unprofessional towards us. While all his colleagues felt sorry for us but had no power over him.di
1 reviews | Active since Jan 2020
I was threatened and treated like a ***** by one of the Bidvest Security Manager "Sigebe" who had used foul language and threatened that our faces will be around Melrose arch while the approach was unprofessional towards us. While all his colleagues felt sorry for us but had no power over him.di
1 reviews | Active since Jan 2020
I was manhandled by one of the Bidvest security manager by the name of 'SIGEBE' on Saturday 14/06/2025 between the times of 12:00-13:00. He told us, as i was with my colleagues, to get out of the complex (using foul language), and that we should not shop there. I am now asking myself if this happens to every black women that goes to Melrose Arch or was it just us... My colleagues and I are even considering to open a police case of assault and GBV against this Sigebe, but thought to reach out to management first.
1 reviews | Active since Jan 2020
I was manhandled by one of the Bidvest security manager by the name of 'SIGEBE' on Saturday 14/06/2025 between the times of 12:00-13:00. He told us, as i was with my colleagues, to get out of the complex (using foul language), and that we should not shop there. I am now asking myself if this happens to every black women that goes to Melrose Arch or was it just us... My colleagues and I are even considering to open a police case of assault and GBV against this Sigebe, but thought to reach out to management first.
1 reviews | Active since Jan 2020
The lady by the name of Lungelo, at Aldo Melrose… called 5 securities on us. She said we looked suspicious, her items are missing. She searched us.open our bags, searched our pockets in front of everyone. What a humiliation received from Aldo Melrose. Even security personnel was surprised. The biggest issue is that there were people coming in and out after long but she didn’t search them and when we asked she said we looked suspicious. We didn’t even have big bags and the other lady /customer had a whole trolley but she was not searched. That is the lowest level of disrespect and humiliation, it is unacceptable. Her attitude towards us was the worst, you can tell us that she classified us and treated us like dirt, not even an apology when she realised we actually did nothing wrong. We even had to return items we bought and paid for already, there’s no way am buying in a store where am treated like this.
1 reviews | Active since Jan 2020
The lady by the name of Lungelo, at Aldo Melrose… called 5 securities on us. She said we looked suspicious, her items are missing. She searched us.open our bags, searched our pockets in front of everyone. What a humiliation received from Aldo Melrose. Even security personnel was surprised. The biggest issue is that there were people coming in and out after long but she didn’t search them and when we asked she said we looked suspicious. We didn’t even have big bags and the other lady /customer had a whole trolley but she was not searched. That is the lowest level of disrespect and humiliation, it is unacceptable. Her attitude towards us was the worst, you can tell us that she classified us and treated us like dirt, not even an apology when she realised we actually did nothing wrong. We even had to return items we bought and paid for already, there’s no way am buying in a store where am treated like this.
1 reviews | Active since Jan 2020
Melrose Arch is double dipping on parking payments with a card. The machines would not accept cash, so I paid with a card, on checking my statement a few days later I saw that two payments had been taken from my account.
1 reviews | Active since Jan 2020
Melrose Arch is double dipping on parking payments with a card. The machines would not accept cash, so I paid with a card, on checking my statement a few days later I saw that two payments had been taken from my account.
1 reviews | Active since Jan 2020
I visited the Melorse Arch WoolworthsStore today, 28 February at 1pm and spoke to the manager about 4 packs of chicken breasts that went rotten after cooking and she was the rudest service provider employee that I ever came across. She was loud and would not give me a chance to speak and said that I shouldve brought the rotten chicken with me (LOL) and I needed to go to Rosebank where I bought the chicken. I rold her that I will contact Head Office and she said "go ahead and be my guest" I was disgusted and will now tell the rest of my family to stay away as my children only shop at Woolies but will not allow them anymore. I called the call center on 0214076137 at 5.34 a lady answered and said she will transfer me to her colleague and she transferred me to another voicemail machine who cut my call. Woolworths has now joined the ranks of "Customers dont' mean a thing" tHE WAY i WAS HANDLED BY TIS RUDE MANAGER OF THE STORE WAS UNFORGIVABLE. It says a lot about the why our country is in the4 mess it is....
1 reviews | Active since Jan 2020
I visited the Melorse Arch WoolworthsStore today, 28 February at 1pm and spoke to the manager about 4 packs of chicken breasts that went rotten after cooking and she was the rudest service provider employee that I ever came across. She was loud and would not give me a chance to speak and said that I shouldve brought the rotten chicken with me (LOL) and I needed to go to Rosebank where I bought the chicken. I rold her that I will contact Head Office and she said "go ahead and be my guest" I was disgusted and will now tell the rest of my family to stay away as my children only shop at Woolies but will not allow them anymore. I called the call center on 0214076137 at 5.34 a lady answered and said she will transfer me to her colleague and she transferred me to another voicemail machine who cut my call. Woolworths has now joined the ranks of "Customers dont' mean a thing" tHE WAY i WAS HANDLED BY TIS RUDE MANAGER OF THE STORE WAS UNFORGIVABLE. It says a lot about the why our country is in the4 mess it is....
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