IF
iiNet for Merchants
Unclaimed Business
IF
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJC
Jamie-Lee Curtis
1 reviews | Active since Jan 2020
25 Aug 2023, 06:31
Contract/salary
Was advised I'm going to earn this much and that much only to find out everything was a lie Had to sign 2 contracts and HR didn't go through one of them apparently there's was a issue with the 1st one We were told we going to receive a copy of the contract so if we have any issues we can inform them Never received the copy of the contract. 1st months pay was a problem no payslip nothing after asking multiple times Only to get paid today and my money being short Was there early this morning but they don't allow you in the building They not responding to my calls or emails
Helpful (0)
|Replies (0)JC
Jamie-Lee Curtis
1 reviews | Active since Jan 2020
25 Aug 2023, 06:31
Contract/salary
Was advised I'm going to earn this much and that much only to find out everything was a lie Had to sign 2 contracts and HR didn't go through one of them apparently there's was a issue with the 1st one We were told we going to receive a copy of the contract so if we have any issues we can inform them Never received the copy of the contract. 1st months pay was a problem no payslip nothing after asking multiple times Only to get paid today and my money being short Was there early this morning but they don't allow you in the building They not responding to my calls or emails
0
Replies (0)FC
Franscena C
1 reviews | Active since Jan 2020
15 Apr 2019, 15:02
Hr department being rude
So i never even got to work for them really i was there for two days in training and decide to leave because of the front they put up about the company but there ways of doing things never added up, anyway now i require a letter stating i had left during training and never got paid as it was placed on the system that i got paid and now my money cant be given to me because of this. I have contacted the hr department countless times and im furious as today the 15th i got through to Mellissa and asked if she could send the form today so i can take it in i was told all sorts of excuses before that and said i must send her an email which i sent this morning i still haven’t received anything i mean for someone trying to contact since Monday last week and still be treated like **** is very very disappointing she was very arrogant as if i owed her something from the start i just need this letter asap thats all i need please
Helpful (0)
|Replies (0)FC
Franscena C
1 reviews | Active since Jan 2020
15 Apr 2019, 15:02
Hr department being rude
So i never even got to work for them really i was there for two days in training and decide to leave because of the front they put up about the company but there ways of doing things never added up, anyway now i require a letter stating i had left during training and never got paid as it was placed on the system that i got paid and now my money cant be given to me because of this. I have contacted the hr department countless times and im furious as today the 15th i got through to Mellissa and asked if she could send the form today so i can take it in i was told all sorts of excuses before that and said i must send her an email which i sent this morning i still haven’t received anything i mean for someone trying to contact since Monday last week and still be treated like **** is very very disappointing she was very arrogant as if i owed her something from the start i just need this letter asap thats all i need please
0
Replies (0)SS
Sinovuyo S
1 reviews | Active since Jan 2020
3 Apr 2019, 12:48
Payroll
I had a pay query since January and until now I have not been paid my money instead got fired without them paying me. To what lengths does a person need to go in order to get their money
Helpful (0)
|Replies (0)SS
Sinovuyo S
1 reviews | Active since Jan 2020
3 Apr 2019, 12:48
Payroll
I had a pay query since January and until now I have not been paid my money instead got fired without them paying me. To what lengths does a person need to go in order to get their money
0
Replies (0)YS
Yolan S
1 reviews | Active since Jan 2020
2 Nov 2017, 21:41
Hate being taking for a ride!!
Hi i did assesment at iinet(merchants)and passed went into the interview room answered random questions nd passed as well out of 6 people only 3 made it me included. Last friday26.10.17 went to sign my contract and was told we starting on monday 30.10.27 5am-1pm nd ive been taken for a fool ever since monday i got up early hours of the morning at 2 am to be exact waited on transport to collect me only but to wait the whole morning i eventually got to the rex building at 7am with my husband only to find all the other people in a training room hard at work that signed with me nd my name not on either of two lists by this time im mad as hell they tell me im a back up whoa!!! nobody said anything on friday at on boarding i left that building furious got up for nothing went there for nothing nobody had answers as to why im the only back up my contract stated none what so ever. So im at home got a call it will be dealt with and rectified i need to wait up tuesday again transportation is sorted got up at 2am once again waited since 2:30am to be collected at exactly 3:28 someone calls and say the driver is looking for my place i give the guy directions how to get to my place and again nobody shows up(ek sit en wag soos kiepie die kont) i try calling back to the number which i received a call from no answer phone just rings! That is how they treat people which is highly un acceptable Yes we all need jobs but im nobody's ride. Got a call yesterday from caron stone all the way in Johannesburg asking me whats happening she assured me she will have answers by wednesday its almost friday and still no feed back i feel they can take that contract and f it in a rubbish bin. Just putting it out there thats what they do and no one from management here in cape town cared to call or email ect...asking or explaining what's happening Loren is the only one who has been helpful but she can only do that much she needs to wait on management for answers as well thanks Loren i appreciat your time and effort.
Helpful (0)
|Replies (0)YS
Yolan S
1 reviews | Active since Jan 2020
2 Nov 2017, 21:41
Hate being taking for a ride!!
Hi i did assesment at iinet(merchants)and passed went into the interview room answered random questions nd passed as well out of 6 people only 3 made it me included. Last friday26.10.17 went to sign my contract and was told we starting on monday 30.10.27 5am-1pm nd ive been taken for a fool ever since monday i got up early hours of the morning at 2 am to be exact waited on transport to collect me only but to wait the whole morning i eventually got to the rex building at 7am with my husband only to find all the other people in a training room hard at work that signed with me nd my name not on either of two lists by this time im mad as hell they tell me im a back up whoa!!! nobody said anything on friday at on boarding i left that building furious got up for nothing went there for nothing nobody had answers as to why im the only back up my contract stated none what so ever. So im at home got a call it will be dealt with and rectified i need to wait up tuesday again transportation is sorted got up at 2am once again waited since 2:30am to be collected at exactly 3:28 someone calls and say the driver is looking for my place i give the guy directions how to get to my place and again nobody shows up(ek sit en wag soos kiepie die kont) i try calling back to the number which i received a call from no answer phone just rings! That is how they treat people which is highly un acceptable Yes we all need jobs but im nobody's ride. Got a call yesterday from caron stone all the way in Johannesburg asking me whats happening she assured me she will have answers by wednesday its almost friday and still no feed back i feel they can take that contract and f it in a rubbish bin. Just putting it out there thats what they do and no one from management here in cape town cared to call or email ect...asking or explaining what's happening Loren is the only one who has been helpful but she can only do that much she needs to wait on management for answers as well thanks Loren i appreciat your time and effort.
0
Replies (0)GP
Geo P
1 reviews | Active since Jan 2020
8 Feb 2017, 00:08
No pay, no work
<p>So Iinet...The company that has received an award for being the second best in its field in Australia, is a call centre that is based in Salt river, Cape Town. Surely being the second best means a lot right? Surely they should have plenty of money to go around right? Well, in the case of the majority of call centre agents at Iinet, pay queries is a regular thing. On a monthly basis, agents often get a portion of their salaries only, some agents get it as bad as not getting a salary at all....Can one not have responsibilities at Iinet? Seems to me like they seek only employees, whom have nothing to do with their salaries. ..When working for a company, consistency is needed, but the only thing Iinet is consistent in is pay queries. Agents are forced to wait until mid-month to get their salaries and with other cases, the payroll department has the audacity to ask agents to wait until the next month end. When agents raise their concerns, the payroll staff find it amusing and even comment "if you're not happy, you can leave". They even wait for pay queries to stack, so that it can be sent in a batch lol...You know you're bad, when you wait for pay queries to happen. Lets ask the question, what is Iinet's HR payroll department doing? If you happen to work there on the day shift, or maybe you're going to the building for whatsoever reason, you'll find the HR departments staff twiddling their thumbs or painting their nails. ..I guess paying people properly is not on top of the agenda for Iinet. Rather, they work you like a dog, and throw you a meatless bone. I mean, why not conclude the pay query chapter and start a new chapter where staff can go home happy? </p>
Helpful (0)
|Replies (0)GP
Geo P
1 reviews | Active since Jan 2020
8 Feb 2017, 00:08
No pay, no work
<p>So Iinet...The company that has received an award for being the second best in its field in Australia, is a call centre that is based in Salt river, Cape Town. Surely being the second best means a lot right? Surely they should have plenty of money to go around right? Well, in the case of the majority of call centre agents at Iinet, pay queries is a regular thing. On a monthly basis, agents often get a portion of their salaries only, some agents get it as bad as not getting a salary at all....Can one not have responsibilities at Iinet? Seems to me like they seek only employees, whom have nothing to do with their salaries. ..When working for a company, consistency is needed, but the only thing Iinet is consistent in is pay queries. Agents are forced to wait until mid-month to get their salaries and with other cases, the payroll department has the audacity to ask agents to wait until the next month end. When agents raise their concerns, the payroll staff find it amusing and even comment "if you're not happy, you can leave". They even wait for pay queries to stack, so that it can be sent in a batch lol...You know you're bad, when you wait for pay queries to happen. Lets ask the question, what is Iinet's HR payroll department doing? If you happen to work there on the day shift, or maybe you're going to the building for whatsoever reason, you'll find the HR departments staff twiddling their thumbs or painting their nails. ..I guess paying people properly is not on top of the agenda for Iinet. Rather, they work you like a dog, and throw you a meatless bone. I mean, why not conclude the pay query chapter and start a new chapter where staff can go home happy? </p>
0
Replies (0)JL
Jay L
1 reviews | Active since Jan 2020
24 Jan 2017, 21:33
Payroll
<p>Word hard hole month, when it comes to your salary you have pay issues they so slobby to assist and also has attitude iinet cape town is fooling sooo many staff members but to name and shame them sounds fair, awesome place to work for but everymonth you will have a pay query some staff members dont even bother to raise there concerns as they aware of the lies and feedback</p>
Helpful (0)
|Replies (0)JL
Jay L
1 reviews | Active since Jan 2020
24 Jan 2017, 21:33
Payroll
<p>Word hard hole month, when it comes to your salary you have pay issues they so slobby to assist and also has attitude iinet cape town is fooling sooo many staff members but to name and shame them sounds fair, awesome place to work for but everymonth you will have a pay query some staff members dont even bother to raise there concerns as they aware of the lies and feedback</p>
0
Replies (0)MW
Marcel W
1 reviews | Active since Jan 2020
1 Aug 2016, 18:25
Breach of contractual agreements (payroll)
<p><span style="color: #555555; background-color: #ffffff;">Unethical payroll administration on bottom line workers. Being paid short or not at all on time. Time sheets not submitted on time or not at all. Great place to work at but sloppy when it comes to paying employees appropriately.</span></p>
Helpful (0)
|Replies (0)MW
Marcel W
1 reviews | Active since Jan 2020
1 Aug 2016, 18:25
Breach of contractual agreements (payroll)
<p><span style="color: #555555; background-color: #ffffff;">Unethical payroll administration on bottom line workers. Being paid short or not at all on time. Time sheets not submitted on time or not at all. Great place to work at but sloppy when it comes to paying employees appropriately.</span></p>
0
Replies (0)