

Michelle Smit
Based on recent customer reviews, Michelle Smit is drawing significant criticism from customers across her wellness and beauty product range, particularly the Clear Vision glasses, lymph drainage earrings, Insta Smile, and tinnitus relief items. A recurring theme is dissatisfaction with product quality, with customers consistently mentioning items feeling cheap or plastic and not delivering advertised benefits. Buyers also frequently raise concerns about misleading advertising, refund refusals, delayed delivery from overseas, and poor complaint handling. Several reviewers reference invoking consumer protection rights and escalating disputes to regulatory bodies.
TrustIndex
2.2
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
This person has adverts for glasses with False, Deceptive and Misleading representations in that it falsely claims that these glasses have certain features, that it is supported by Optometrists and blatantly misleads consumers about the terms of warranty with an "immeeed guarantee of the full amount". Despite asking me to conduct stupid requests of photographs of the packaging, then photos of the glasses holding the glasses here, there and everywhere all while I was in the process of not only seeing to my extremely ill and preparations of taking my 77 year old husband back to the country of his birth so he could pass on there, despite me having only a short amount of my Government Pension Grant I was forced to take half of what I paid. I am back in South Africa and am determined to stop this type of advertising taking place and to have the full amount paid back to me, I have lodged a complaint with the SA Consumer Complaints, the National Consumer Commission and The Advertising Regulatory Board and the original advert will be all over Media so that no one else has to experience what I went through during the most stressful, heartbreaking and pain event in my life only to be "tossed aside like an irritating mosquito"
1 reviews | Active since Jan 2020
This person has adverts for glasses with False, Deceptive and Misleading representations in that it falsely claims that these glasses have certain features, that it is supported by Optometrists and blatantly misleads consumers about the terms of warranty with an "immeeed guarantee of the full amount". Despite asking me to conduct stupid requests of photographs of the packaging, then photos of the glasses holding the glasses here, there and everywhere all while I was in the process of not only seeing to my extremely ill and preparations of taking my 77 year old husband back to the country of his birth so he could pass on there, despite me having only a short amount of my Government Pension Grant I was forced to take half of what I paid. I am back in South Africa and am determined to stop this type of advertising taking place and to have the full amount paid back to me, I have lodged a complaint with the SA Consumer Complaints, the National Consumer Commission and The Advertising Regulatory Board and the original advert will be all over Media so that no one else has to experience what I went through during the most stressful, heartbreaking and pain event in my life only to be "tossed aside like an irritating mosquito"
1 reviews | Active since Jan 2020
My colleague and I purchased the lymph drainage earrings in January 2026 for R485. Unfortunately, we have not experienced any of the claimed a few benefits from using them(weightloss and drainage).In addition, the quality of the earrings are very disappointing, as they have started turning green despite us taking proper care of them and not wearing them in the shower.This product is also all over social media and 1000s of people are purchasing them thinking they are benefiting from them.This has been extremely frustrating, and we feel misled by the claims made about the product.
1 reviews | Active since Jan 2020
My colleague and I purchased the lymph drainage earrings in January 2026 for R485. Unfortunately, we have not experienced any of the claimed a few benefits from using them(weightloss and drainage).In addition, the quality of the earrings are very disappointing, as they have started turning green despite us taking proper care of them and not wearing them in the shower.This product is also all over social media and 1000s of people are purchasing them thinking they are benefiting from them.This has been extremely frustrating, and we feel misled by the claims made about the product.
1 reviews | Active since Jan 2020
She is a total **** artist. I ordered Insta Smile from her and she sent me a product that was worse that that is worse than the cheapest equivilant on Temo. She is trying to get away from it by sending me email after email with a lot of issues and wanting more infor and photos and videos etc. DO NOT BUY ANY PRODUCT from her!!!
1 reviews | Active since Jan 2020
She is a total **** artist. I ordered Insta Smile from her and she sent me a product that was worse that that is worse than the cheapest equivilant on Temo. She is trying to get away from it by sending me email after email with a lot of issues and wanting more infor and photos and videos etc. DO NOT BUY ANY PRODUCT from her!!!
1 reviews | Active since Jan 2020
Ordered a Pelvi tone device, got a Herniated Discs Care Device instead. Unbelievable incompetence! Not what I paid for (1,837.50). Seller can't even get a simple order right. Avoid at all costs. Despite notifying the supplier and requesting a full refund, the company has refused to comply with my consumer rights and has instead offered only a partial refund or store credit while also demanding that I pay return courier costs. Would not recommend. Unprofessional and *************.
1 reviews | Active since Jan 2020
Ordered a Pelvi tone device, got a Herniated Discs Care Device instead. Unbelievable incompetence! Not what I paid for (1,837.50). Seller can't even get a simple order right. Avoid at all costs. Despite notifying the supplier and requesting a full refund, the company has refused to comply with my consumer rights and has instead offered only a partial refund or store credit while also demanding that I pay return courier costs. Would not recommend. Unprofessional and *************.
1 reviews | Active since Jan 2020
Product description and item received like chalk and cheese! Gross mis- representation. The company needs to be sued & taken to court. Lesson learnt: always check on HelloPeter before ordering online.
1 reviews | Active since Jan 2020
Product description and item received like chalk and cheese! Gross mis- representation. The company needs to be sued & taken to court. Lesson learnt: always check on HelloPeter before ordering online.
1 reviews | Active since Jan 2020
Absolutely shocking - the Clearview glasses is a **** - Should have known better. 1000 of excuses, does not want to return my money - even though the website clearly states full refund and quoted the consumers act even.
1 reviews | Active since Jan 2020
Absolutely shocking - the Clearview glasses is a **** - Should have known better. 1000 of excuses, does not want to return my money - even though the website clearly states full refund and quoted the consumers act even.
1 reviews | Active since Jan 2020
Complainant: Belinda Wahl Supplier: Clear Vision Spectacles (Cape Town) Product: Prescription spectacles Nature of complaint: Defective medical product – refusal to issue full refund Complaint Summary I purchased prescription spectacles from Clear Vision Spectacles. The glasses supp**** to me are defective and not fit for their intended medical purpose. Despite notifying the supplier and requesting a full refund, the company has refused to comply with my consumer rights and has instead offered only a partial refund or store credit while also demanding that I pay return courier costs. This conduct is ******** and in violation of the Consumer Protection Act. Details of the Complaint The spectacles supp**** to me do not function correctly and cannot be used for their intended purpose, which is to correct my vision. Spectacles are a medical and wellness product and are essential for health, safety and daily functioning. I informed Clear Vision Spectacles of the defect and requested a full refund in terms of the Consumer Protection Act. The company refused and instead: Offered me only 50% back, or Offered store credit, and Demanded that I pay return courier costs for a defective medical product. I was also never supp**** with their alleged terms and conditions prior to the sale. Consumer Rights Violated Clear Vision Spectacles has breached the following provisions of the Consumer Protection Act: Section 55 – Right to safe, good quality goods The spectacles are not of good quality, not fit for purpose, and not usable as medical eyewear. Section 56 – Imp**** warranty of quality Where goods fail within six months, the consumer is entitled to choose a full refund, replacement or repair. The supplier may not dictate the remedy. Section 48 – Unfair, unreasonable or unjust contract terms Requiring me to accept partial refunds, store credit, or pay return costs for defective medical goods is unfair and ********. The supplier’s conduct is also misleading and abusive toward a consumer exercising their legal rights. Relief Sought I request that the Consumer Commission order Clear Vision Spectacles to: Issue a full refund of the purchase price Collect the defective spectacles at their own cost Cease ******** refund and return practices Conclusion I acted in good faith and attempted to resolve this matter directly with the supplier. They refused to comply with the law and attempted to shift financial responsibility for their defective product onto me. I therefore request formal intervention and enforcement action.
1 reviews | Active since Jan 2020
Complainant: Belinda Wahl Supplier: Clear Vision Spectacles (Cape Town) Product: Prescription spectacles Nature of complaint: Defective medical product – refusal to issue full refund Complaint Summary I purchased prescription spectacles from Clear Vision Spectacles. The glasses supp**** to me are defective and not fit for their intended medical purpose. Despite notifying the supplier and requesting a full refund, the company has refused to comply with my consumer rights and has instead offered only a partial refund or store credit while also demanding that I pay return courier costs. This conduct is ******** and in violation of the Consumer Protection Act. Details of the Complaint The spectacles supp**** to me do not function correctly and cannot be used for their intended purpose, which is to correct my vision. Spectacles are a medical and wellness product and are essential for health, safety and daily functioning. I informed Clear Vision Spectacles of the defect and requested a full refund in terms of the Consumer Protection Act. The company refused and instead: Offered me only 50% back, or Offered store credit, and Demanded that I pay return courier costs for a defective medical product. I was also never supp**** with their alleged terms and conditions prior to the sale. Consumer Rights Violated Clear Vision Spectacles has breached the following provisions of the Consumer Protection Act: Section 55 – Right to safe, good quality goods The spectacles are not of good quality, not fit for purpose, and not usable as medical eyewear. Section 56 – Imp**** warranty of quality Where goods fail within six months, the consumer is entitled to choose a full refund, replacement or repair. The supplier may not dictate the remedy. Section 48 – Unfair, unreasonable or unjust contract terms Requiring me to accept partial refunds, store credit, or pay return costs for defective medical goods is unfair and ********. The supplier’s conduct is also misleading and abusive toward a consumer exercising their legal rights. Relief Sought I request that the Consumer Commission order Clear Vision Spectacles to: Issue a full refund of the purchase price Collect the defective spectacles at their own cost Cease ******** refund and return practices Conclusion I acted in good faith and attempted to resolve this matter directly with the supplier. They refused to comply with the law and attempted to shift financial responsibility for their defective product onto me. I therefore request formal intervention and enforcement action.
Based on recent customer reviews, Michelle Smit is drawing significant criticism from customers across her wellness and beauty product range, particularly the Clear Vision glasses, lymph drainage earrings, Insta Smile, and tinnitus relief items. A recurring theme is dissatisfaction with product quality, with customers consistently mentioning items feeling cheap or plastic and not delivering advertised benefits. Buyers also frequently raise concerns about misleading advertising, refund refusals, delayed delivery from overseas, and poor complaint handling. Several reviewers reference invoking consumer protection rights and escalating disputes to regulatory bodies.
Michelle Smit has a TrustIndex of 2.2 out of 10 on Hellopeter, based on 18 reviews in the last 12 months. How is the TrustIndex calculated? →