TG
Trish Q
Active since Oct 2024
9
Reviews
0
Industries
Reviews
9 reviews4 weeks ago
Absolutely no service
Despite sending emails and attempting to call everyone and their brother not one single person responded to me yet I was “accused” of giving the perception that all “Civil Servant were not performing their duties” !! I ca now give an Affidavit that they are cer*****y doing what they are supposed to be doing. Even the Mayor, City Manger and MEC do not reply. I cannot wait for the Municipal Elections in November as the ANC is going to lose 100%!
0 replies
1 month ago
Extremely Urgent Assistance not being received
I am in desperate need of the sizeable refund from Ekurhuleni Municipality in Edenvale, I have comp**** by handing the documents needed but 8 working days later I have not received the refund which is contrary to what I was told on 20/04/2026 (which conversation was recorded) . Despite repeated emails requesting an update no feedback has been supp****. I am in no way suggesting that Civil Servants are not doing their work as I have received excellent service from 2 Ladies. I am desperate to receive this refund as my husband is extremely ill and I have to take him home to the country of his birth so our children and extended family can spend precious time with him, he is deteriorating rapidly and he might not be able to take the 12 hour flight to Italy.
0 replies
2 months ago
Con Artist
This person has adverts for glasses with False, Deceptive and Misleading representations in that it falsely claims that these glasses have certain features, that it is supported by Optometrists and blatantly misleads consumers about the terms of warranty with an "immeeed guarantee of the full amount". Despite asking me to conduct stupid requests of photographs of the packaging, then photos of the glasses holding the glasses here, there and everywhere all while I was in the process of not only seeing to my extremely ill and preparations of taking my 77 year old husband back to the country of his birth so he could pass on there, despite me having only a short amount of my Government Pension Grant I was forced to take half of what I paid. I am back in South Africa and am determined to stop this type of advertising taking place and to have the full amount paid back to me, I have lodged a complaint with the SA Consumer Complaints, the National Consumer Commission and The Advertising Regulatory Board and the original advert will be all over Media so that no one else has to experience what I went through during the most stressful, heartbreaking and pain event in my life only to be "tossed aside like an irritating mosquito"
0 replies
8 months ago
Disgusting Service during an extremely emotional time
First 2 important points: 1) I am a Government Old Age Pensioner 2) My husband is dying As my husband had only 1 pair of Underwear I went to the Pep Store at Ferndale whatever the center is called as I only moved here 8 days ago. I purchased the wrong size as this store had absolutely no system whatever so XL,M and S were all in a chaotic mess. Needless to say I discovered my mistake when I returned to the hospital and on my attempt to change them this morning I realised 1) I was not afforded the Right to Examine Goods, whereby a Consumer has a right to examine goods before purchase, and if they haven't done so, they can return them upon delivery to inspect them. o ******** Practices Invalid Store Policies: Any store policy or signage that attempts to override the CPA's imp**** warranty of quality is ******** and cannot be enforced. False Representation- there was not one sign in the store stating Underwear was not returnable nor was this stated on the totally blank side of the till slip! I am extremely angry, in fact FUMING MAD as this purchase is not what was needed and my husband is therefore denied the right to the smallest amount of dignity to have underwear on during this critical time which is a total disgrace so bow your heads in shame all Pep Stores employees, Directors, Managers, Supervisors and anyone else involved with Pep.
0 replies
9 months ago
Outstanding Service
This company provides exceptional service from start to finish. The staff are friendly, knowledgeable and attentive, ensuring that my needs were met promptly and with care, making the entire process smooth and hassle free.Their dedication to customer satisfaction goes beyond expectations, leaving me extremely happy to recommend them to anyone looking for reliable and outstanding service.
1 reply
11 months ago
Par Excellence Service
There are not enough words that will describe the unbelievable service received from Mr Gian Visser, Kgothatso Lechuti and a gentleman whose name I unfortunately do not know. These 3 gentlemen went far and beyond for me and I am absolutely humbled by their kindness.
0 replies
12 months ago
Disgusting Service
This contractor’s staff turned up with a Geyser ready to install without assessing my geyser which is the procedure my Insurance has always had in force when my geyser was not the cause of the high water bill I had received. The staff brushed aside my concern was actually a leak stating I had an “Airlock not a leak” and insisted that my geyser was at fault. Within 24 hours the Ekurhuleni Water Department confirmed that there was a leak and another contractor was sent who found a massive leak from my Kitchen. I had to pay out R1000.00 in excess’s which is a severe hardship for a Government Old Age Pensioner and they removed my geyser from my premises which was not allowed as per my Insurers. I am determined to be refunded for an unnecessary excess and the return of my geyser as well as to ensure that my Insurer’s investigate as to how this contractor was allowed to bypass the insurance provider’s policies.
0 replies
16 months ago
Disgusting Customer Service
I mistakenly gave 2 Supporters of my Charity the incorrect lockers - one should have been medium and the other large, I gave the medium parcel the Large locker and the large parcel obviously could not fit in the medium locker. I thought I cancelled the Locker and came home thinking I would ask Pudo to help me change it to a Large Locker. I was shocked to see my Pudo Account showed I had used the locker which sent me into a panic. What happened next became a a nightmare. First I was subjected to extreme rudeness by the WhatsApp Agent who insisted I drive to The Courier Guy Kiosk despite me stating no less than 5 times that I have a 76 year old husband who is dying, I am his sole carer but someone does come in once a month for 3 hours which she did yesterday and that allowed me to go to the Pudo lockers to send 4 parcels but she had left before I contacted Pudo via WhatsApp and I could not leave him alone. I attempted to contact Pudo via the web page - no reply yet. I then emailed Pudo Support - long story short no matter that I am a so called “ AccountSuperUser” they have despite my circumstances refused to assist me and have advised me that I need to complete and pay for a new booking. I am a Government Pensioner battling to see to my husbands medical needs as there is no medical aid and all the bills piling up but this company that I have used to send so many parcels could not and cannot assist me? So much for Customer Care!
0 replies
19 months ago
Par Excellence Service
During what is an extremely distressing and difficult time due to my husband’s deteriorating health the Consultant did everything possible to assist me. The service was absolutely par excellence.
1 reply
Review Distribution
5 Star
3 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (66.66666666666667%)