MP
Mineworkers Provident Fund
Unclaimed Business
MP
Mineworkers Provident Fund
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Other
#2NPS Score
0Unlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLK
Lucky K
1 reviews | Active since Jan 2020
25 Nov 2024, 07:48
Complaining about the claim that we logged last year
Poor service it's been a year since I logged a claim but even today they haven't responded me, even their call center has poor service, if I could rate them I can say -100 they don't know how to help people and treat people well they have bad service I just they can find another company to help mineworkers
Helpful (0)
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Lucky K
1 reviews | Active since Jan 2020
25 Nov 2024, 07:48
Complaining about the claim that we logged last year
Poor service it's been a year since I logged a claim but even today they haven't responded me, even their call center has poor service, if I could rate them I can say -100 they don't know how to help people and treat people well they have bad service I just they can find another company to help mineworkers
0
Replies (0)SM
Setlabo M
1 reviews | Active since Jan 2020
26 Sept 2022, 08:49
Poor customer service from Mineworkers Provident Fund
Ref: Member No: 63720 and Employee No: 110339 and Claimant: FB MOKWENA. Dear Sir/Madam I trust that you are well. I would like to bring to your attention that my father-in-law Mr. FB Mokwena with the details above was employed by Optimum Coal Mine from the year 1979 to Dec 2019 when he got retrenched. At that time, he was going through a divorce process in court with his other wife. He couldn’t claim his pension/ provident funds before the conclusion of the divorce process. The process was concluded in the year 2020. Ever since then his lawyer and himself were struggling to claim his pension/provident fund. On 22 Sep 2022, I received an email from Mineworker Provident fund through his lawyer Adv MK Makgoba. It stated that Mineworker Provident is unable to get Mr. FB Mokwena’s provident fund records. I wonder how is this possible as pension/provided funds for Optimum Coal Mine were administered by them? This is unacceptable. I don’t expect my father-in-law (Mr. FB Mokwena) who is a pensioner who worked for so many years to be robbed of his pension/provident funds like that. Please intervene and help him to get his provident fund released. I hope you find the above in order. Regards Setlabo Makgoba
Helpful (0)
|Replies (0)SM
Setlabo M
1 reviews | Active since Jan 2020
26 Sept 2022, 08:49
Poor customer service from Mineworkers Provident Fund
Ref: Member No: 63720 and Employee No: 110339 and Claimant: FB MOKWENA. Dear Sir/Madam I trust that you are well. I would like to bring to your attention that my father-in-law Mr. FB Mokwena with the details above was employed by Optimum Coal Mine from the year 1979 to Dec 2019 when he got retrenched. At that time, he was going through a divorce process in court with his other wife. He couldn’t claim his pension/ provident funds before the conclusion of the divorce process. The process was concluded in the year 2020. Ever since then his lawyer and himself were struggling to claim his pension/provident fund. On 22 Sep 2022, I received an email from Mineworker Provident fund through his lawyer Adv MK Makgoba. It stated that Mineworker Provident is unable to get Mr. FB Mokwena’s provident fund records. I wonder how is this possible as pension/provided funds for Optimum Coal Mine were administered by them? This is unacceptable. I don’t expect my father-in-law (Mr. FB Mokwena) who is a pensioner who worked for so many years to be robbed of his pension/provident funds like that. Please intervene and help him to get his provident fund released. I hope you find the above in order. Regards Setlabo Makgoba
0
Replies (0)MM
JD
Jacob D
1 reviews | Active since Jan 2020
8 Jun 2021, 05:55
Neo D
I Neo Diale have been requesting for my IRP5 for from Feb till now instead they have send me the IRP5 with incorrect directive number that belonged to some I tried to explain it fell into deaf ears as I need to submit to Sars.
Helpful (0)
|Replies (0)JD
Jacob D
1 reviews | Active since Jan 2020
8 Jun 2021, 05:55
Neo D
I Neo Diale have been requesting for my IRP5 for from Feb till now instead they have send me the IRP5 with incorrect directive number that belonged to some I tried to explain it fell into deaf ears as I need to submit to Sars.
0
Replies (0)lM
leshole M
1 reviews | Active since Jan 2020
6 May 2017, 14:55
poor service/no reconciliation of my withdrawal in 2009
<p> I was paid out in 2008 given IRP5 by their admistrators Momentum but SARS rejected it on it not reconciled, have been trying to solve it till now, I owe SARS R37365.81 plus interest of plus/minus R12000 and SARS is taking my money where it can get it. They are not helping, including their principal officer P Mphephu at office number ********** ********** Leah Mabaso atoffice number ********** **********
Helpful (0)
|Replies (0)lM
leshole M
1 reviews | Active since Jan 2020
6 May 2017, 14:55
poor service/no reconciliation of my withdrawal in 2009
<p> I was paid out in 2008 given IRP5 by their admistrators Momentum but SARS rejected it on it not reconciled, have been trying to solve it till now, I owe SARS R37365.81 plus interest of plus/minus R12000 and SARS is taking my money where it can get it. They are not helping, including their principal officer P Mphephu at office number ********** ********** Leah Mabaso atoffice number ********** **********
0
Replies (0)P
Patience
1 reviews | Active since Jan 2020
11 Apr 2016, 19:00
Anglo vaal mine workers bad provident fund
I'm jwalane qophe the niece of the deceased moleleki qophe who past away 25/04/2001 working for anglo vaal mine industry number k1788461 .I'm not impressed with the pathetic service the mine workers beneficiaries receive at mineworkers provident fund ,my mom still waiting for the claim to be realised untill today .it's been 16 years now waiting for claim.same year after the deceased past away my mom went to jhb regarding the claim,she was promised to wait for call untill she took an initiative after a long period with no update regarding the claim . 2013 my mom phoned the call centre at mine workers provident fund and spoke to so many consultants who kept referring call to LINDANi MTSATSE that never bored to solve the problem . LINDANE REQUESTED THE DECEASED PROVIDENT FUND FORMS OFF WHICH THAT WAS SCANED AND EMAILED TO HIS EMAIL ADDRESS.WHEN MY MOM DOES A FOLLOW UP TO CHECK HOW FAR IS THE CLAIM AND WHY IT TAKES SO MANY YEARS NO ONE KEEPING HER UPDATED .Lindani told my mom that they still tracing the claim and because there was a change of companies to momentum ,that is the reason of the delay jan kgosana is now dealing with the claim and no reply as what holding the claim.
Helpful (0)
|Replies (0)P
Patience
1 reviews | Active since Jan 2020
11 Apr 2016, 19:00
Anglo vaal mine workers bad provident fund
I'm jwalane qophe the niece of the deceased moleleki qophe who past away 25/04/2001 working for anglo vaal mine industry number k1788461 .I'm not impressed with the pathetic service the mine workers beneficiaries receive at mineworkers provident fund ,my mom still waiting for the claim to be realised untill today .it's been 16 years now waiting for claim.same year after the deceased past away my mom went to jhb regarding the claim,she was promised to wait for call untill she took an initiative after a long period with no update regarding the claim . 2013 my mom phoned the call centre at mine workers provident fund and spoke to so many consultants who kept referring call to LINDANi MTSATSE that never bored to solve the problem . LINDANE REQUESTED THE DECEASED PROVIDENT FUND FORMS OFF WHICH THAT WAS SCANED AND EMAILED TO HIS EMAIL ADDRESS.WHEN MY MOM DOES A FOLLOW UP TO CHECK HOW FAR IS THE CLAIM AND WHY IT TAKES SO MANY YEARS NO ONE KEEPING HER UPDATED .Lindani told my mom that they still tracing the claim and because there was a change of companies to momentum ,that is the reason of the delay jan kgosana is now dealing with the claim and no reply as what holding the claim.
0
Replies (0)