TrustIndex
0
Ranking
#5
in Real Estate
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
We previously moved from Ikamva Mews due to safety concerns. We moved into They Hyperion 1st October, this complex was much safer and cheaper and also smaller. 14th December the day we received our bonuses we received an invoice, the two months prior to this we would wait on the owner to provide the invoice. Two weeks later we received an email stating that we should leave the gate open in order for the meter to be read. How is it possible to receive an invoice two weeks after payment and two weeks before the meter was read. Every month going forward our bill increased. The month of July we were charged R1800 for lights, there’s only one person home during the week as two of us are at the office. This month the agent Munei Mapfumo sent a text stating that electricity would be 3k. So this place is much smaller, it only has one bathroom and we previously came from a place with 2 bedrooms and two bathrooms. How is it possible to pay that much on electricity when most of us aren’t home 60/70% of the time. Please consider twice, maybe even thrice before considering moving into unit 2 at The Hyperion as you will be paying whatever the landlord sees fit. It’s ridiculous to pay 11k for such a small space. It makes no sense how can you go for cheaper and pay much more than a much bigger space. Don’t walk run!
1 reviews | Active since Jan 2020
We previously moved from Ikamva Mews due to safety concerns. We moved into They Hyperion 1st October, this complex was much safer and cheaper and also smaller. 14th December the day we received our bonuses we received an invoice, the two months prior to this we would wait on the owner to provide the invoice. Two weeks later we received an email stating that we should leave the gate open in order for the meter to be read. How is it possible to receive an invoice two weeks after payment and two weeks before the meter was read. Every month going forward our bill increased. The month of July we were charged R1800 for lights, there’s only one person home during the week as two of us are at the office. This month the agent Munei Mapfumo sent a text stating that electricity would be 3k. So this place is much smaller, it only has one bathroom and we previously came from a place with 2 bedrooms and two bathrooms. How is it possible to pay that much on electricity when most of us aren’t home 60/70% of the time. Please consider twice, maybe even thrice before considering moving into unit 2 at The Hyperion as you will be paying whatever the landlord sees fit. It’s ridiculous to pay 11k for such a small space. It makes no sense how can you go for cheaper and pay much more than a much bigger space. Don’t walk run!
1 reviews | Active since Jan 2020
Worst managing agent. Dishonest. Run by incompetent people. I have a court order under my name when I had made arrangements with the managing agent. Now the lady Jenna says I must not deal with her and deal with the attorneys. Who appoints the attorneys ? The trustees have no knowledge of this. They are just running our complex as they like. Do not ever use them
1 reviews | Active since Jan 2020
Worst managing agent. Dishonest. Run by incompetent people. I have a court order under my name when I had made arrangements with the managing agent. Now the lady Jenna says I must not deal with her and deal with the attorneys. Who appoints the attorneys ? The trustees have no knowledge of this. They are just running our complex as they like. Do not ever use them
1 reviews | Active since Jan 2020
In early March 2021, after long request on my repayment. Sindie Beukes, sent the email below: Hello With reference to your Ticket #58981 for Re: Balmora February 2021 Levy Accounts I would like to update you as follows: Please note we will be sending supplier for payment on Thursday and Friday so refund will be in anytime next week. Regards Sindie Beukes (Portfolio Accounts – Misty Lake ) Office hours Mon – Fri 08h00 to 16h00 Tel: 010 442 3781 Cel: 071 942 0413 Fax: 086 693 7793 EMERGENCIES (After hours) 071 873 4220 Even today, no repayment has been done and more lies from her colleagues.
1 reviews | Active since Jan 2020
In early March 2021, after long request on my repayment. Sindie Beukes, sent the email below: Hello With reference to your Ticket #58981 for Re: Balmora February 2021 Levy Accounts I would like to update you as follows: Please note we will be sending supplier for payment on Thursday and Friday so refund will be in anytime next week. Regards Sindie Beukes (Portfolio Accounts – Misty Lake ) Office hours Mon – Fri 08h00 to 16h00 Tel: 010 442 3781 Cel: 071 942 0413 Fax: 086 693 7793 EMERGENCIES (After hours) 071 873 4220 Even today, no repayment has been done and more lies from her colleagues.
1 reviews | Active since Jan 2020
This managing agent is useless and hopeless. They cannot handle situations in a mature manner, they always blame others for their mistakes, they constantly lie, and they never want to rectify what is wrong. They always looking for a way out.
1 reviews | Active since Jan 2020
This managing agent is useless and hopeless. They cannot handle situations in a mature manner, they always blame others for their mistakes, they constantly lie, and they never want to rectify what is wrong. They always looking for a way out.
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