MT
MoAfrika Tours
Unclaimed Business
MT
MoAfrika Tours
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Travel & Vacation
#9NPS Score
0Unlikely
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Thandile R
1 reviews | Active since Jan 2020
25 Dec 2024, 19:51
Greatest experience
I traveled from Johannesburg to Pilanesburg with MoAFrica Tours. I must also mention that it was a last minute arrangement with them. Anthony willingly assisted me all the way with my booking. Thank you. Pick up was 05:30-05:45. At 05:17 Clement was outside. What a well informed tour guide/driver. We collected other guests in Melrose Arch and in Sandton. We arrived In Pilanesburg at 8:30. Thank you Clement you are a star. Our game drive was starting at 9am. We started a bit late because other guests arrived a bit late for the drive. A very educated ranger Mr Soli Pilanesburg national park ranger took us, we had the best safari ever he was explaining everything and knew all the answers. He gave us a bit of extra time and made up for the late starting. Thank you Ntate Soli you are a legend. Because of our late arrival from the safari there was a bit of a mishap with my lunch so Clement had to mop up a few mess, from late drop offs, late collections it was really hectic for him. He dealt beautifully with pressure from the ladies at MoAfrica office, yelling customers in the bus, but oh what an even tempered man. Apologized with a smile all the way even though it was not his fault. He even came up with solutions. Eventually I was dropped off at Sundown county estate for my lunch where I received an out of this world welcome and sympathy from Mr Gordon and Boitshoko. The stuff at the restaurant was amazing and so as food. I’m definitely coming back.
Helpful (0)
|Replies (0)TR
Thandile R
1 reviews | Active since Jan 2020
25 Dec 2024, 19:51
Greatest experience
I traveled from Johannesburg to Pilanesburg with MoAFrica Tours. I must also mention that it was a last minute arrangement with them. Anthony willingly assisted me all the way with my booking. Thank you. Pick up was 05:30-05:45. At 05:17 Clement was outside. What a well informed tour guide/driver. We collected other guests in Melrose Arch and in Sandton. We arrived In Pilanesburg at 8:30. Thank you Clement you are a star. Our game drive was starting at 9am. We started a bit late because other guests arrived a bit late for the drive. A very educated ranger Mr Soli Pilanesburg national park ranger took us, we had the best safari ever he was explaining everything and knew all the answers. He gave us a bit of extra time and made up for the late starting. Thank you Ntate Soli you are a legend. Because of our late arrival from the safari there was a bit of a mishap with my lunch so Clement had to mop up a few mess, from late drop offs, late collections it was really hectic for him. He dealt beautifully with pressure from the ladies at MoAfrica office, yelling customers in the bus, but oh what an even tempered man. Apologized with a smile all the way even though it was not his fault. He even came up with solutions. Eventually I was dropped off at Sundown county estate for my lunch where I received an out of this world welcome and sympathy from Mr Gordon and Boitshoko. The stuff at the restaurant was amazing and so as food. I’m definitely coming back.
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Replies (0)RM
Refilwe M
1 reviews | Active since Jan 2020
4 Jan 2023, 13:04
Horribly Unprofessional
We recently booked a a 4night stay in Ballito with Rishen Sukdeo of MoAfrika Tours. Since we were driving from JHB, we decide to take a drive at our leisure on Mon 26th Dec with the family. I decided to make contact with Rishen that morning to conclude on the details around our check-in time and the likes. I only heard back from him when we got to Pietermaritzburg in the afternoon, about an hour away from our destination. He explained how he could not accommodate us any longer, due to vandalism which occurred in the unit we were supposed to stay in. He was happy to refund us the full amount paid for the inconvenience caused since he could find us other accommodation. Myself and my husband had to quickly find alternative accommodation since we were already in KZN, and had to pay quite a premium since it was during peak season. We had no choice, as we were travelling with our 2 children. To this day,I have not received my refund for the holiday I paid for, and never got to enjoy. On a daily basis there has been one excuse to another as to why my payment is not done yet. I am disappointed at the lack of professionalism and theft that I have experienced
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Refilwe M
1 reviews | Active since Jan 2020
4 Jan 2023, 13:04
Horribly Unprofessional
We recently booked a a 4night stay in Ballito with Rishen Sukdeo of MoAfrika Tours. Since we were driving from JHB, we decide to take a drive at our leisure on Mon 26th Dec with the family. I decided to make contact with Rishen that morning to conclude on the details around our check-in time and the likes. I only heard back from him when we got to Pietermaritzburg in the afternoon, about an hour away from our destination. He explained how he could not accommodate us any longer, due to vandalism which occurred in the unit we were supposed to stay in. He was happy to refund us the full amount paid for the inconvenience caused since he could find us other accommodation. Myself and my husband had to quickly find alternative accommodation since we were already in KZN, and had to pay quite a premium since it was during peak season. We had no choice, as we were travelling with our 2 children. To this day,I have not received my refund for the holiday I paid for, and never got to enjoy. On a daily basis there has been one excuse to another as to why my payment is not done yet. I am disappointed at the lack of professionalism and theft that I have experienced
0
Replies (0)LJvV
Linda Janse van Vuuren
1 reviews | Active since Jan 2020
26 Sept 2019, 11:22
Best Kruger Park Safaris Operator
Thank you for Anthony and his team for a super tour! It was quite an experience to visit the Kruger Park with you guys. Had such a good time and would definitely book with Mo Afrika Tours again. https://www.moafrikatours.com/tour-category/kruger-national-park-safaris
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Linda Janse van Vuuren
1 reviews | Active since Jan 2020
26 Sept 2019, 11:22
Best Kruger Park Safaris Operator
Thank you for Anthony and his team for a super tour! It was quite an experience to visit the Kruger Park with you guys. Had such a good time and would definitely book with Mo Afrika Tours again. https://www.moafrikatours.com/tour-category/kruger-national-park-safaris
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