Mobisos
Claimed Business
Mobisos
Claimed Business
27 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Mobisos presents a sharply divided customer experience. A significant number of customers report unauthorized debit orders being deducted from their accounts, often for services they never agreed to, with many citing unreachable phone lines and non-functional email addresses when attempting to resolve issues. Conversely, customers who do reach support agents, particularly Masana and Nikita, praise their professionalism, patience, and warmth when assisting with cancellations. The core concern revolves around questionable billing practices and poor accessibility for dispute resolution.
Performance(last 12 months):
TrustIndex
0
Ranking
#36
in Internet & Telecoms
NPS Score
-100
Recommended: Unlikely
Review Distribution
3.1|27 Reviews
Jun '25 - May '26
5(50%)
4(3.9%)
3(3.9%)
2(0%)
1(42.3%)
5(50%)
4(3.9%)
3(3.9%)
2(0%)
1(42.3%)
Frequently Asked Questions About Mobisos
Based on recent customer reviews, Mobisos presents a sharply divided customer experience. A significant number of customers report unauthorized debit orders being deducted from their accounts, often for services they never agreed to, with many citing unreachable phone lines and non-functional email addresses when attempting to resolve issues. Conversely, customers who do reach support agents, particularly Masana and Nikita, praise their professionalism, patience, and warmth when assisting with cancellations. The core concern revolves around questionable billing practices and poor accessibility for dispute resolution.
Mobisos has a TrustIndex of 0 out of 10 on Hellopeter, based on 27 reviews in the last 12 months. Hellopeter has tracked Mobisos across 176 total reviews. How is the TrustIndex calculated? →
Recent reviews (27)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceWB
Witness B
1 reviews | Active since Jan 2020
26 Feb 2026, 23:30
UNAUTHORIZED DEBIT ORDER
THIS COMPANY IS BUSY DEBITING R97.00 ON MY ACCOUNT. WHEN I CALL TO CANCEL THIS UNAUTHORIZED DEBIT ORDER THEY DROP MY CALL. KINDLY CANCEL THIS DEBIT ORDER AND REDUND ME ALL MONEY YOU HAVE BEEN DEBITING.
Helpful (0)
|Replies (0)WB
Witness B
1 reviews | Active since Jan 2020
26 Feb 2026, 23:30
UNAUTHORIZED DEBIT ORDER
THIS COMPANY IS BUSY DEBITING R97.00 ON MY ACCOUNT. WHEN I CALL TO CANCEL THIS UNAUTHORIZED DEBIT ORDER THEY DROP MY CALL. KINDLY CANCEL THIS DEBIT ORDER AND REDUND ME ALL MONEY YOU HAVE BEEN DEBITING.
0
Replies (0)NM
Nolufefe M
1 reviews | Active since Jan 2020
25 Feb 2026, 12:35
Customer service Agents
Nikita was understanding of customer assistance she was able to help me with my query effortlessly and diligently. Best service I've ever received.
Helpful (0)
|Replies (0)NM
Nolufefe M
1 reviews | Active since Jan 2020
25 Feb 2026, 12:35
Customer service Agents
Nikita was understanding of customer assistance she was able to help me with my query effortlessly and diligently. Best service I've ever received.
0
Replies (0)BN
Bonginkosi N
1 reviews | Active since Jan 2020
18 Feb 2026, 10:59
Assistance with Debitorder cancellation
I'd like to thank Marcheline for assisting me with my cancellation, she was very professional and polite.
Helpful (0)
|Replies (0)BN
Bonginkosi N
1 reviews | Active since Jan 2020
18 Feb 2026, 10:59
Assistance with Debitorder cancellation
I'd like to thank Marcheline for assisting me with my cancellation, she was very professional and polite.
0
Replies (0)W
Wandile
1 reviews | Active since Jan 2020
11 Feb 2026, 07:23
They offer a service that doesn't exist and keep taking my money from my account
They offer a service that doesn't exist and keep taking my money from my account. None of their contact information works and their website is just as useless
Helpful (0)
|Replies (0)W
Wandile
1 reviews | Active since Jan 2020
11 Feb 2026, 07:23
They offer a service that doesn't exist and keep taking my money from my account
They offer a service that doesn't exist and keep taking my money from my account. None of their contact information works and their website is just as useless
0
Replies (0)MD
Mekateko D
1 reviews | Active since Jan 2020
27 Jan 2026, 12:18
Unauthorised debit order!!!this is a ****
Mombisos is a ****!!! These people went into my account unauthorised and deducted money, the email that's on their website doesn't work and when I call I'm being told that I must send an email and it will take 7 working days and I must send an email, when I ask why they debited my account they can't even explain...I'm so angry that now u have to wait 7 days for my money!!!
Helpful (0)
|Replies (0)MD
Mekateko D
1 reviews | Active since Jan 2020
27 Jan 2026, 12:18
Unauthorised debit order!!!this is a ****
Mombisos is a ****!!! These people went into my account unauthorised and deducted money, the email that's on their website doesn't work and when I call I'm being told that I must send an email and it will take 7 working days and I must send an email, when I ask why they debited my account they can't even explain...I'm so angry that now u have to wait 7 days for my money!!!
0
Replies (0)DD
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Asaria R
1 reviews | Active since Jan 2020
5 Jan 2026, 21:15
Mobisos are big ****mers
This company are ****mers. They are taking R150 from my account for no reason. They promised me a loan through blue credit but instead they are *****ing from me. And its my hard earned money. They are damn ****mers. Please do not fall prey to the false promises of a loan. I am trying to contact them but all the contact numbers and emails does nor exist
Helpful (0)
|Replies (0)AR
Asaria R
1 reviews | Active since Jan 2020
5 Jan 2026, 21:15
Mobisos are big ****mers
This company are ****mers. They are taking R150 from my account for no reason. They promised me a loan through blue credit but instead they are *****ing from me. And its my hard earned money. They are damn ****mers. Please do not fall prey to the false promises of a loan. I am trying to contact them but all the contact numbers and emails does nor exist
0
Replies (0)