Veronica M

Active since Jan 2017

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Industries

Reviews

10 reviews

3 months ago

Unauthorized De*****eck

I am submitting this complaint to HelloPeter because the service was misleading and I want it cancelled immediately Request for Immediate Cancellation of Service and Debit Order Good day, I spoke to one of Mobisos consultants on Tuesday to request the cancellation of these services, as they were misrepresented to me by Blue Services. I was applying for a loan, not for these services, and I have since received the loan as stated. I already have medical aid through Discovery Health, which covers all my needs. I do not require discounts or any additional services. I was informed that the cancellation would be processed and that I would receive a confirmation email. To date, I have not received this email. Please cancel the service immediately and stop the DebiCheck debit order of R159 This service is unwanted and was obtained under false and misleading pretences. Do not debit my account for this. Kindly confirm in writing once the cancellation is complete and the debit order has been stopped. Thank you, Nokulunga Veronica Mdaka

1 reply

Jabulani Money

4 months ago

Jabulani Money came to my rescue when I needed financial help for my hospital appointment, I received the funds quickly

Jabulani Money came to my rescue when I needed financial help for my hospital appointment, I received the funds quickly. Thank you Jabulani my life saver.

0 replies

Bidvest Bank

9 months ago

Delay in my PayPal payment

Hi, I'm Veronica. I initiated a PayPal withdrawal on the FNB app on 18 November ($144). After accepting the exchange rate, it loaded briefly then showed an error saying PayPal service is unavailable, but it took my $144. FNB PayPal enquiries confirmed the withdrawal is pending. When I followed up, they said there's a suspension status, but it normally goes through, and I should phone them if I don't receive funds by 20 November. I phoned, spoke to Zanele, she escalated the matter and took my account details. I emailed her today, no feedback. I spoke to Nthabiseng, she'll speak to Supervisor Matete, promised a call by 12noon - it's now 12:37, no call. They won't let me speak to finance, they'll escalate. I need my money transferred to the account I provided Zanele (the one linked to PayPal). It's overdue. I have a financial emergency. Can someone from finance release my funds? No one takes accountability; I'm always chasing FNB. Please call me ***. Thanks

1 reply

NuPay a division of Altron

17 months ago

Unauthorised Debit

Good day I would like to reports unauthorised Debit order on my account. I wrote an email in January to *** requesting them to cancel the debicheck because they did not do what they said they will do in 2 minutes which is clearing my ITC score and help me with any issues related to my ITC . This is the email I wrote to them: Dear Sir/Madam, I am writing to request cancellation of a debit order and to express my disappointment with the service I received from Simphiwe Ndaba ***. On Friday, last week, Mr. Ndaba contacted me regarding assistance with improving my credit score. He assured me that the process would be quick and efficient. On Monday, I agreed to proceed with the service and was informed that I would need to wait until the end of the month to make payment of R135 via debit order. However, Mr. Ndaba failed to disclose that a third-party service would be involved, which would result in further delays. I have since made several follow-up calls, only to be met with evasive responses. When I expressed my desire to cancel the service, Mr. Ndaba informed me that I would need to wait for the debit order to be processed before receiving any further assistance. I am requesting that you cancel the debit order immediately, as I did not agree to these terms. Furthermore, I intend to seek assistance directly from Experian to improve my credit score. Thank you for your attention to this matter. They Debited my account with R135 Can I please have my money back

2 replies

Rain

20 months ago

Unauthorised debit

Can Rain stop trying to debit my account costing bank charges. I requested my subscription to be cancelled in September and they've been ignoring my request, I sent support many emails they ignore my request. I told rain I don't want their WiFi anymore because they failed to assist me when I reported that my WiFi is being hacked they told nothing they can assist bme with bso I decided to cancel the subscription and rather go back to buying Telkom internet data. Right rain is busy trying to debit my account with R297.50 for what because I disconnected the WiFi in September. Please stop debiting my account you are costing bank charges. Rain is such a bad network provider, never assist it's customers, they are very quick to try ***** out money.

6 replies

Damelin Correspondence College

27 months ago

No certificate issued

Good day . I need help it's been 7 years no certificate issued. My young sister Samantha Mabunda Student number: *** was studying Project Management FETC completed 2017. She was only issued a statement of result no certificate. When making follow ups they keep telling us they will send it. It's now 7 years no certificate issued, my sister can't find jobs in project management field because they want proof of certificate that she studied Project Management in Damelin institution. We don't owe Damelin any fees, the fees were paid in full. We are requesting for the certificate. Damelin institution please help us with this issue. You may contact us at ***

0 replies

Master of the High Court

40 months ago

Estate deceased claim payment

Good day I made a follow up today concerning my son's claim which was done 7 March and pretoria masters office is confirming that they received the documents 19 April however they cannot pay because they are waiting for GEPF to send documents which GEPF has confirmed that documents were sent to Masters of high court 2018. My son his owing school fees which I'm unable to pay because I'm not working since 2019 I got sick with Stroke I'm currently wheelchair bound. I'm kindly requesting for the money to be paid because without payment he won't write his matric June exams. All required documents were sent to pretoria masters office by our branch in nelspruit masters office. Currently pretoria is not paying saying they are waiting for documents from GEPF and GEPF did send don't to masters office in 2018. I spoke to Motlatsi on this number *** and she confirmed that they received my son's claim documents however they are waiting for GEPF to send documents to them. Motlasi was very rude to me telling me this is an office to office matter there's nothing I can do. It will even take a year for my son's funds to be paid. She was shouting at me and not willing to assist me. When I asked her what documents they waiting for from GEPF she said it's office to office matter she can't tell me. My son his 18 now and his doing matric at a private school we are owing school fees from March because we made arrangements with them that his funds from masters office will be paid. Now it's a problem because they any the money. Kindly assist with this matter because it's difficult to get hold of chief of masters office to help us with the poor service from his s office. I'm doing this follow up because my son has no access to a phone as they don't allow phones at his school. Beneficiary details: Theo wisdom Nyiko khosa ID: *** Estate deceased details His late father RS Khosa ID: *** My contact ***

0 replies

Capitec Bank

53 months ago

Bad service

I have a debit order with my medical aid. Capitec has stopped that debit order from going through without my consent. I only went to capitec beach to reverse one of the debit order which went through twice. Capitec decided to put a stop on my medical aid debit order making it impossible for my medical aid to be debited. My medical aid is now suspended due to capitec mistakes. I dont go to the branch to fix their mess due to my health condition. Iam wheelchair bound with no car to take me to my nearest branch. I phone capitec client services *** and *** the consultants are so rude and not assisting me even when I tell them my reasons for not going to the branch. I spoke to Gugu , Nale and the other guy whose name I dont remember. This is frustrating to me right now. Im being charged 9 rand for stopped debited order fee which I did not authorised. I need capitec to sort their mess on my account and reinstate my medical aid debit order to go through without any problem. This is capitec's fault not mine. I cannot be running up and down when their are the ones who inconvenienced me. I need the CEO to fire those incompetent consultants in hazyview branch blue haze shopping center and also those in the client services call center. The CEO must check on the system whom I spoke to and discipline them and also sort put the mess they created in my account. Also reverse the 9 rand fee which they charged me for stopped debit order which I didn't stop. My account is ***

3 replies

Absa

89 months ago

Unfair overdraft

Good day I took overdraft at absa 2018 acc number ********** 708 and due to retrenchment I could nolonger afford to pay my debt I informed absa to stop the account from receiving debit orders and other fees however absa didnt do as I requested. My account was open, allowing debit orders to go through and bounce due to no funds and they billed me unpaid fees. Now the account was owing twice the overdraft I took. 28 Feb a payment of R30413.23 was made into my cheq account to pay off what owe absa to my shock I was told I still owe R28000 and that 28000 is the charges accumulated in that account which is not my fault because I did inform the bank but theu decided to take advantage of my retrenchment situation and continue to indebt me. I would like absa to waive all the charges and conside my payment I made 28 Feb 2019 amount R30413.23 as payment for the overdraft the gave me. Right now they handed over my account to the attorneys , that is why According to them I still owe R28000 they want to cover legal cost and make me pay the debt which was created by absa. I need someone to assist me and bring justice to my case with absa.

2 replies

Clientele Life

114 months ago

Bad Customer Service

I want my policy to be reinstated as it was cancelled without my knowledge. I phoned today to update my banking details and i was told my ploicy elapsed. No one phoned me when payment was not reflecting , i have financiall constrains where my account was frozen by the bank. Now im back in control of my account and i wanted to make payments. This is not fair as it looks like clientelle doesnt care how long I have been paying on my policy , they are tooo qucik to elapse my policy without finding out why i was not making payments. Can someone reinstate my policy as i am not repared to restart the policy. my policy number: ********** 71 I ahbe been making payment succeffully and now just because i had issue financially you elapse my police. This is not fair.,

3 replies

Review Distribution

5 Star

1 (10%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

9 (90%)

Veronica M

Reviews

Unauthorized De*****eck

Jabulani Money came to my rescue when I needed financial help for my hospital appointment, I received the funds quickly

Delay in my PayPal payment

Unauthorised Debit

Unauthorised debit

No certificate issued

Estate deceased claim payment

Bad service

Unfair overdraft

Bad Customer Service

Review Distribution

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