MM
MonteCarlo Mags & Tyres
Unclaimed Business
MM
MonteCarlo Mags & Tyres
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
#2Ranked In Other
0 NPSUnlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Frank B
1 reviews | Active since Jan 2020
8 Apr 2019, 11:00
Fraud at Montecarlo Rims and Tires
I bought new 20” rims and tires from them, yes name is Jack. I put on the rims and felt a vibration, emailed them twice no answer for weeks. Got hold of Jack via phone, told him I am in Cape Town next week and will let the rims checked. They found out the rims not new and all damaged , I phoned Jack and the lying part started again, apparently he has no rims and needs to order, I was stuck in Cape Town for 2 weeks because they said it’s dangerous to drive with these rims. I found out that Jack had rims in the shop from day one I spoke to him, it was confirmed from another employee. It took them another 5 days to send new rims to CT. Rims arrived and 3 out of 4 damaged, apparently the currier company but you could see that was impossible. I still don’t have new rims and they stopped talking to me. This is a big warning, if you buy there you might face the same story they don’t care and specific Jack, owner knows the story but never contacted me to apologize, It cost me R34k for the faulty rims and about 20 k to stay and wait in Cape Town for 2 weeks listening to the lies of Montecarlo tires in Gauteng.
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Frank B
1 reviews | Active since Jan 2020
8 Apr 2019, 11:00
Fraud at Montecarlo Rims and Tires
I bought new 20” rims and tires from them, yes name is Jack. I put on the rims and felt a vibration, emailed them twice no answer for weeks. Got hold of Jack via phone, told him I am in Cape Town next week and will let the rims checked. They found out the rims not new and all damaged , I phoned Jack and the lying part started again, apparently he has no rims and needs to order, I was stuck in Cape Town for 2 weeks because they said it’s dangerous to drive with these rims. I found out that Jack had rims in the shop from day one I spoke to him, it was confirmed from another employee. It took them another 5 days to send new rims to CT. Rims arrived and 3 out of 4 damaged, apparently the currier company but you could see that was impossible. I still don’t have new rims and they stopped talking to me. This is a big warning, if you buy there you might face the same story they don’t care and specific Jack, owner knows the story but never contacted me to apologize, It cost me R34k for the faulty rims and about 20 k to stay and wait in Cape Town for 2 weeks listening to the lies of Montecarlo tires in Gauteng.
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Ashley G
1 reviews | Active since Jan 2020
31 Jul 2018, 09:16
Excellent service
Excellent service from Angelic and the installation crew; discussed trade-in of current wheels and purchase of new wheels and tyres with Angelic on WhatsApp only. You have restored my faith in our service industry!
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Ashley G
1 reviews | Active since Jan 2020
31 Jul 2018, 09:16
Excellent service
Excellent service from Angelic and the installation crew; discussed trade-in of current wheels and purchase of new wheels and tyres with Angelic on WhatsApp only. You have restored my faith in our service industry!
0
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Michael C
1 reviews | Active since Jan 2020
10 Aug 2017, 19:08
Horrible service
<p>Mags sent in to be repaired and resprayed. Mags with them for 4 days told they are ready on arrival paint work was not completed. Parts of mags not sprayed and clear not sprayed. Runs in paint work. Instructions to spray mag caps not followed badges sprayed with paint aswell. Told they will sort it given another week only to get the mags back in same condition and caps even worse. The owner doesnt care. Staff don't care and have huge attitude. </p>
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Michael C
1 reviews | Active since Jan 2020
10 Aug 2017, 19:08
Horrible service
<p>Mags sent in to be repaired and resprayed. Mags with them for 4 days told they are ready on arrival paint work was not completed. Parts of mags not sprayed and clear not sprayed. Runs in paint work. Instructions to spray mag caps not followed badges sprayed with paint aswell. Told they will sort it given another week only to get the mags back in same condition and caps even worse. The owner doesnt care. Staff don't care and have huge attitude. </p>
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Philip B
1 reviews | Active since Jan 2020
12 May 2017, 05:08
Bad time wasting and costly experience
<p>Visit 1: Mag was hopping and needed repair from pothole damage. They repaired within 1,5 hours (the damage was minor)</p> <p>Visit 2: Mag still not round. They tried again to get it right.</p> <p>Visit 3: Mag leaking air now. Hair line crack. They welded it.</p> <p>Visit 4: Mag now hopping again exactly where they welded it. They tried to fix it. No more hopping, but now its shifting left to right.</p> <p>Visit 5: They said they can't fix it and i must buy a new mag. Told me it happens 50/50 of the time.</p> <p> </p> <p>I complained to the foreman (John) and owner (Mike). Frankly they dont care. Owner told me that no one in RSA could fix it.</p> <p>So in sum, huge amount of time. Seems like there is no engineer on their premises. The mag was better off before undergoing any of these repairs. There are now other damages, inclduing kinks along the mating surface of the outer section and where the tyre is meant to sit.</p> <p>Beware.</p> <p> </p>
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Philip B
1 reviews | Active since Jan 2020
12 May 2017, 05:08
Bad time wasting and costly experience
<p>Visit 1: Mag was hopping and needed repair from pothole damage. They repaired within 1,5 hours (the damage was minor)</p> <p>Visit 2: Mag still not round. They tried again to get it right.</p> <p>Visit 3: Mag leaking air now. Hair line crack. They welded it.</p> <p>Visit 4: Mag now hopping again exactly where they welded it. They tried to fix it. No more hopping, but now its shifting left to right.</p> <p>Visit 5: They said they can't fix it and i must buy a new mag. Told me it happens 50/50 of the time.</p> <p> </p> <p>I complained to the foreman (John) and owner (Mike). Frankly they dont care. Owner told me that no one in RSA could fix it.</p> <p>So in sum, huge amount of time. Seems like there is no engineer on their premises. The mag was better off before undergoing any of these repairs. There are now other damages, inclduing kinks along the mating surface of the outer section and where the tyre is meant to sit.</p> <p>Beware.</p> <p> </p>
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