Mopani
Claimed Business
|4.8|60 Reviews (last 12 months)|This business does not respond to reviews
Mopani
Claimed Business
|4.8
60 Reviews (last 12 months)
Does not respond to reviews
Rated in:
Scores reflect the Overall AI Score for each category
Mopani
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Mopani is widely praised for fast nationwide delivery, competitive pricing, and a smooth online ordering experience. Customers frequently highlight efficient service from Nelspruit to remote areas, helpful WhatsApp and telephonic support, and accurate order fulfilment. A small minority report stock misrepresentation, refund refusals, and slow callbacks, but the overall sentiment is overwhelmingly positive and loyalty-driving.
TrustIndex
8.3
NPS Score
79
Recommended: Very Likely
Aug '25 - Jul '26
Based on recent customer reviews, Mopani is widely praised for fast nationwide delivery, competitive pricing, and a smooth online ordering experience. Customers frequently highlight efficient service from Nelspruit to remote areas, helpful WhatsApp and telephonic support, and accurate order fulfilment. A small minority report stock misrepresentation, refund refusals, and slow callbacks, but the overall sentiment is overwhelmingly positive and loyalty-driving.
Mopani's biggest strength, according to Hellopeter's AI analysis, is Customer Service & Staff Quality. Customers describe Mopani staff and couriers as friendly, professional, and responsive. Joleen at Ilanga Mall is named for going above and beyond. WhatsApp and live chat agents answer queries quickly, and the overall human experience is consistently warm and helpful.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Apr 2015
Love shopping at Mopani. Always good deals with free delivery. But the last shopping was even better with a R150 voucher, but at paypoint, l used the voucher, but they added another R150 again to the purchase, so essentially, they lured me & ****** me. Am NOT happy customer at all🥹🥹🥹🥹🥹🥹🥹🙆🏽♀🤦🏾♀🤦🏾♀🤦🏾♀
1 reviews | Active since Apr 2015
Love shopping at Mopani. Always good deals with free delivery. But the last shopping was even better with a R150 voucher, but at paypoint, l used the voucher, but they added another R150 again to the purchase, so essentially, they lured me & ****** me. Am NOT happy customer at all🥹🥹🥹🥹🥹🥹🥹🙆🏽♀🤦🏾♀🤦🏾♀🤦🏾♀
1 reviews | Active since Mar 2020
I bought 4 x 850g tins of diabetic shake from them at best price AND received my product within 2 days. What an awesome experience!
1 reviews | Active since Mar 2020
I bought 4 x 850g tins of diabetic shake from them at best price AND received my product within 2 days. What an awesome experience!
1 reviews | Active since Jan 2024
Great experience with Mopnai Pharmacy — the online purchase process was quick and seamless, with very competitive pricing. Delivery arrived ahead of expected time, and the courier called on arrival, ensuring a successful handover instead of a missed delivery. Very happy with the service overall and would definitely recommend them
1 reviews | Active since Jan 2024
Great experience with Mopnai Pharmacy — the online purchase process was quick and seamless, with very competitive pricing. Delivery arrived ahead of expected time, and the courier called on arrival, ensuring a successful handover instead of a missed delivery. Very happy with the service overall and would definitely recommend them
Mopani has a TrustIndex of 8.3 out of 10 on Hellopeter, based on 60 reviews in the last 12 months. They reply to 50% of negative reviews, typically within 32 min. Hellopeter has tracked Mopani across 468 total reviews. How is the TrustIndex calculated? →