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Fatima B
Active since Jan 2024
29
Reviews
0
Industries
Reviews
29 reviews1 month ago
Great experience with Mopnai Pharmacy
Great experience with Mopnai Pharmacy — the online purchase process was quick and seamless, with very competitive pricing. Delivery arrived ahead of expected time, and the courier called on arrival, ensuring a successful handover instead of a missed delivery. Very happy with the service overall and would definitely recommend them
0 replies
5 months ago
Urgent: No Confirmation of Policy Cancellation & Membership Certificate Request
I submitted cancellation for my Medical Aid GAP Cover policy (700893907) on 30/11/2025, effective 31/12/2025, and have received no written confirmation. I urgently require my membership certificate, which I requested twice via your WhatsApp line on 04/12/2025 at +27 83 794 5452—no response. Please confirm the cancellation in writing and issue the membership certificate immediately. Provide a reference number and advise any outstanding steps or final payments. Policyholder: Fatima Bagaria | ID: 7612260115089 | Contact: 083 611 1387.
350 replies
6 months ago
Urgent Assistance Required – Online Banking and App PIN Reset Failure
I visited the Nicolway branch on 24/11/2025 (Reference Number: Rt25112435770) to reset my online banking username, password, and FNB App PIN. Unfortunately, the process failed. Branch staff advised that it was due to a system error. After spending an hour at the branch, I was eventually able to access my FNB online account via the web today. However, when I tried to reset my App PIN, even though I provided the correct details, the new PIN is not registering. This is a major inconvenience. I also cannot view which devices are registered on my online banking profile, as the system displays “User not registered.” I urgently require support to resolve this issue and successfully reset my App PIN.
490 replies
6 months ago
FNB e-wallet cash retrieval failiure
FNB Islamic Current Account63093999169, FNB Islamic Current Account63093999169, 09 Nov 2025, 07614892393, VODSJ69LG7DP, R150.00. Shared above are the details of a e-wallet transaction that could not be retrieved by the recipient. This is the second time this failure is occurring. Kindly refund the payment without charge, as this is a technology failure on the bank's part.
140 replies
7 months ago
Portia Banda is an asset to Alllife and has been for many years
Portia Banda is an asset to Alllife and has been for many years. Thanks you for your superior service
0 replies
10 months ago
Urgent – Loan Settlement Not Reflected & Unauthorized Debit Order
Subject: Urgent – Loan Settlement Not Reflected & Unauthorized Debit Order On 28 June 2025, I settled my TymeBank loan for R10,356. However, as of 29 July, the settlement is still not reflected on my account, despite raising complaints on 10 July, 14 July, and again today. Although this loan has been fully paid, it continues to appear as active on my TymeBank statement. Moreover, a debit order was *******ly deducted from my account on 25 July. I attempted to cancel it with FNB, but was unsuccessful as TymeBank had placed a forced debit order on the system. On 29 July 2025, I submitted a cancellation request regarding this debit order to eftph*****@fnb.co.za. I kindly request confirmation that the debit order has been cancelled, considering the reasons outlined above. Given the circumstances, I am left with no choice but to declare this as *****.
140 replies
10 months ago
Urgent – Loan Settlement Not Reflected & Unauthorized Debit Order
On 28 June 2025, I settled my TymeBank loan for R10,356. However, as of 29 July, the settlement is still not reflected on my account, despite raising complaints on 10 July, 14 July, and again today. Although this loan has been fully paid, it continues to appear as active on my TymeBank statement. Moreover, a debit order was *******ly deducted from my account on 25 July. I attempted to cancel it with FNB, but was unsuccessful as TymeBank had placed a forced debit order on the system. Given the circumstances, I am left with no choice but to declare this as *****.
490 replies
10 months ago
Settlement of loan not reflecting Confirmed. No help from call center - poor line quality.
Dear Sanlam Loans Team, I settled my loan in full on 28 June based on the settlement for Loan Account Number BPU35166B, but I have not received confirmation. I called the call centre on 10 July, but the call quality was too poor to hear the agent, and I received no assistance. Kindly confirm receipt and closure of my account.
283 replies
10 months ago
Settlement loan amount not reflecting on account. No help from call center due to long hold times.
Hi. I made a payment in settlement of an outstanding loan amount on 28 Jun 25 for R10 356. The amount is not reflecting on my statement. Called the call centre and after 16 minutes I gave up
286 replies
12 months ago
e-wallet failed and unfair R80 transaction feee to reverse
Hi, I made an e-wallet payment to 073 015 5579 on 10 May, but the recipient was unable to retrieve the funds due to the error message: "No funds." I requested a reversal via Secure Chat and was advised that it would cost R80. However, I don’t believe it’s fair that I should be charged this fee, as the failure to retrieve the funds was not due to any fault on my part. I also attempted to reverse the amount via the app, but received the error message: "Request cannot be processed." Kindly reverse the e-wallet transaction without charging the R80 fee. Thank you, Fatima
75 replies
Review Distribution
5 Star
3 (10.344827586206897%)
4 Star
0 (0%)
3 Star
1 (3.4482758620689653%)
2 Star
0 (0%)
1 Star
25 (86.20689655172414%)