MO
Move On
Unclaimed Business
MO
Performance(last 12 months):
Ranked In Retail
#53NPS Score
0Unlikely
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSF
Sonja F
1 reviews | Active since Jan 2020
9 Oct 2025, 17:13
Worst experience ever
Move on Cresta. Bought a pair of shoes, they were too small and I returned it the next day. They refused to give a refund because the shoes was on special. Almost everything in store was on special, that is really bad customer service. I fitted one in store but when I got home I tried both, the soles was so hard the shoe could not bend and really uncomfortable to walk in. They would not assist and just saying I must email.
Helpful (0)
|Replies (0)SF
Sonja F
1 reviews | Active since Jan 2020
9 Oct 2025, 17:13
Worst experience ever
Move on Cresta. Bought a pair of shoes, they were too small and I returned it the next day. They refused to give a refund because the shoes was on special. Almost everything in store was on special, that is really bad customer service. I fitted one in store but when I got home I tried both, the soles was so hard the shoe could not bend and really uncomfortable to walk in. They would not assist and just saying I must email.
0
Replies (0)OM
VP
Vanessa P
1 reviews | Active since Jan 2020
13 Jun 2024, 14:04
Refuse a refund and very rude sales lady
Bought a pair of boots. I fit them on at home and decided that I do not like them. I can't stand in them and feel off balance. I work during the week and took them back the next weekend. The sales lady refused a refund saying that it looks worn. It doesn't. It can't. I even took photo's. She was extremely rude and refused to give me her name. I emailed their department and just do not get a response back. I will never purchase from them again. They are very unprofessional. I am offended that they say I am lying. I was there on the 6th and 7th day, have my till slip, original packaging and no damage to the boots. They refuse to refund me.
Helpful (0)
|Replies (0)VP
Vanessa P
1 reviews | Active since Jan 2020
13 Jun 2024, 14:04
Refuse a refund and very rude sales lady
Bought a pair of boots. I fit them on at home and decided that I do not like them. I can't stand in them and feel off balance. I work during the week and took them back the next weekend. The sales lady refused a refund saying that it looks worn. It doesn't. It can't. I even took photo's. She was extremely rude and refused to give me her name. I emailed their department and just do not get a response back. I will never purchase from them again. They are very unprofessional. I am offended that they say I am lying. I was there on the 6th and 7th day, have my till slip, original packaging and no damage to the boots. They refuse to refund me.
0
Replies (0)