Based on recent customer reviews, myiq.com receives strong praise for its cognitive assessment experience, with users highlighting clear feedback, percentile breakdowns, and engaging brain training games. However, a serious concern emerges around unauthorised debits and refund handling, where multiple users describe being charged subscription fees after expecting a once-off payment, severely damaging trust.
TrustIndex
6.5
Ranking
#14
in Colleges & Universities
NPS Score
-25
Recommended: Unlikely
Jul '25 - Jun '26
Based on recent customer reviews, myiq.com receives strong praise for its cognitive assessment experience, with users highlighting clear feedback, percentile breakdowns, and engaging brain training games. However, a serious concern emerges around unauthorised debits and refund handling, where multiple users describe being charged subscription fees after expecting a once-off payment, severely damaging trust.
myiq.com's biggest strength, according to Hellopeter's AI analysis, is Course Content & Accreditation. Course Content & Accreditation (4.4). Users consistently praise the IQ test structure, adaptive pacing, and the variety of assessments including personality and love style tests. The percentile breakdowns and visual feedback are frequently highlighted as meaningful and well designed.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I wish I could get a minus 10 black stars option. These ******* should be shut down. I paid R16, once off, to receive an IQ report. I did NOT subscribe to anything, Suddenly, at month end, R 516 is debited off my account. I am LIVID. I contacted Capitec ***** immediately who were very kind and helpful. I emailed iq.com in the USA and blasted them for theft. They gave me a weak apology and promised to send the funds back, but it may take a few days, A few days? First you ***** from me, and now I must wait? How many other unsuspecting people is this happening to? They obviously hope that someone will not notice the debit from their account. Disgusting.
1 reviews | Active since Jan 2020
I wish I could get a minus 10 black stars option. These ******* should be shut down. I paid R16, once off, to receive an IQ report. I did NOT subscribe to anything, Suddenly, at month end, R 516 is debited off my account. I am LIVID. I contacted Capitec ***** immediately who were very kind and helpful. I emailed iq.com in the USA and blasted them for theft. They gave me a weak apology and promised to send the funds back, but it may take a few days, A few days? First you ***** from me, and now I must wait? How many other unsuspecting people is this happening to? They obviously hope that someone will not notice the debit from their account. Disgusting.
1 reviews | Active since Jan 2020
They are ******* plain and simple! Deserving of prison time and ******** action! It's a once off fee then they promise to delete all banking details and personal information after you cancel the subscription only for them to track all your accounts and debit them all. Like *** that's ******* but they've been doing it and apologies but low and behold 2 months later another 29dollar debit for nada they've debit every single card in my wallet and I gave them access to one for what I don't know
1 reviews | Active since Jan 2020
They are ******* plain and simple! Deserving of prison time and ******** action! It's a once off fee then they promise to delete all banking details and personal information after you cancel the subscription only for them to track all your accounts and debit them all. Like *** that's ******* but they've been doing it and apologies but low and behold 2 months later another 29dollar debit for nada they've debit every single card in my wallet and I gave them access to one for what I don't know
1 reviews | Active since Jan 2020
I wish I were able to give no stars, because that is what a ***** deserves. It blows my mind how companies such as this, are able to obtain air time on platforms such as Instagram and Facebook, where unsuspecting, innocent people fall prey to their misleading and underhanded ways. This company asks a very small fee to provide you with an IQ report, post a test that you undergo. My thought process 'shame it's such a small fee, let's support them', only to find out a month later that they deduct a rather large fee from your bank account, *******ly and without authorisation. It is disgusting to me, how people like this can prey on the naive, making them no better than the lowest form of life. How are they still able to stay in business?
1 reviews | Active since Jan 2020
I wish I were able to give no stars, because that is what a ***** deserves. It blows my mind how companies such as this, are able to obtain air time on platforms such as Instagram and Facebook, where unsuspecting, innocent people fall prey to their misleading and underhanded ways. This company asks a very small fee to provide you with an IQ report, post a test that you undergo. My thought process 'shame it's such a small fee, let's support them', only to find out a month later that they deduct a rather large fee from your bank account, *******ly and without authorisation. It is disgusting to me, how people like this can prey on the naive, making them no better than the lowest form of life. How are they still able to stay in business?
1 reviews | Active since Jan 2020
****mers Offer u a service @ a once off charge.then next they automatically bill you a huge amount for a monthly subscription You only get automated replies assuring you that u will get help,its been over a month now and I havent been refunded I email them daily only to get a reply requesting my info which I have submitted numerous of times These people are *******.they bait you then entrap you STAY AWAY
1 reviews | Active since Jan 2020
****mers Offer u a service @ a once off charge.then next they automatically bill you a huge amount for a monthly subscription You only get automated replies assuring you that u will get help,its been over a month now and I havent been refunded I email them daily only to get a reply requesting my info which I have submitted numerous of times These people are *******.they bait you then entrap you STAY AWAY
myiq.com scores 4.3 out of 5 on Hellopeter's AI analysis of service quality in Education & Training, compared to the Education & Training industry average of 3.2. Their strongest theme is Course Quality (4.4); their weakest is Career Outcomes (4.2). The top AI-rated Education & Training business on Hellopeter is Totally Tailored Solutions (4.8). How is the AI Score calculated? →
myiq.com has a TrustIndex of 6.5 out of 10 on Hellopeter, based on 180 reviews in the last 12 months. Hellopeter has tracked myiq.com across 218 total reviews. How is the TrustIndex calculated? →