NC
N1 City Hyundai
Unclaimed Business
NC
N1 City Hyundai
Unclaimed Business
8 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, N1 City Hyundai faces significant criticism across its sales and service departments. Customers repeatedly report vehicles returned from servicing with new mechanical issues, including oil leaks, aircon failures, and incomplete fluid top-ups. Post-sale support is a major concern, with buyers struggling to reach the F&I department and facing unresolved registration and service plan issues. Management is described as dismissive, arrogant, and unwilling to take accountability. Pre-owned vehicle quality has also drawn complaints regarding undisclosed damage. One positive review highlights consultant Morne for honest communication.
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Review Distribution
1.5|8 Reviews
Jun '25 - May '26
5(14.3%)
4(0%)
3(0%)
2(0%)
1(85.7%)
5(14.3%)
4(0%)
3(0%)
2(0%)
1(85.7%)
Frequently Asked Questions About N1 City Hyundai
Based on recent customer reviews, N1 City Hyundai faces significant criticism across its sales and service departments. Customers repeatedly report vehicles returned from servicing with new mechanical issues, including oil leaks, aircon failures, and incomplete fluid top-ups. Post-sale support is a major concern, with buyers struggling to reach the F&I department and facing unresolved registration and service plan issues. Management is described as dismissive, arrogant, and unwilling to take accountability. Pre-owned vehicle quality has also drawn complaints regarding undisclosed damage. One positive review highlights consultant Morne for honest communication.
N1 City Hyundai has a TrustIndex of 0 out of 10 on Hellopeter, based on 8 reviews in the last 12 months. Hellopeter has tracked N1 City Hyundai across 18 total reviews. How is the TrustIndex calculated? →
Recent reviews (8)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMJ
Mervyn J
1 reviews | Active since Jan 2020
19 Feb 2026, 12:36
Disappointing service experience
I took my vehicle in for a service on Monday, and the entire experience has been extremely disappointing. When the vehicle was returned to me, it had an oil leak, which meant I had to take it back immediately. After that issue was addressed, I later discovered that the air conditioner was no longer functioning properly — despite it working perfectly before the service. Once again, I had to return the vehicle. I have now been informed, after their inspection, that the aircon pipes were allegedly damaged by an underbody stone sc****. However, prior to the service, the air conditioning system was working without any issues. It is concerning that this problem only arose after the vehicle was in your care. I am not satisfied with the explanation provided, especially as photographs are now being used to shift responsibility onto me. From my perspective, the vehicle was handed over in good working condition, and these issues only surfaced after the service was performed. I require a clear and honest explanation as to how this damage occurred while the vehicle was under your supervision. I believe accountability and professional responsibility are essential, and at this stage, I am not satisfied with the service I have received. I look forward to your prompt response and resolution of this matter.
Helpful (0)
|Replies (0)MJ
Mervyn J
1 reviews | Active since Jan 2020
19 Feb 2026, 12:36
Disappointing service experience
I took my vehicle in for a service on Monday, and the entire experience has been extremely disappointing. When the vehicle was returned to me, it had an oil leak, which meant I had to take it back immediately. After that issue was addressed, I later discovered that the air conditioner was no longer functioning properly — despite it working perfectly before the service. Once again, I had to return the vehicle. I have now been informed, after their inspection, that the aircon pipes were allegedly damaged by an underbody stone sc****. However, prior to the service, the air conditioning system was working without any issues. It is concerning that this problem only arose after the vehicle was in your care. I am not satisfied with the explanation provided, especially as photographs are now being used to shift responsibility onto me. From my perspective, the vehicle was handed over in good working condition, and these issues only surfaced after the service was performed. I require a clear and honest explanation as to how this damage occurred while the vehicle was under your supervision. I believe accountability and professional responsibility are essential, and at this stage, I am not satisfied with the service I have received. I look forward to your prompt response and resolution of this matter.
0
Replies (0)NA
Neilton A
1 reviews | Active since Jan 2020
17 Nov 2025, 09:51
Blatent arrogance and dishonest
Hyundai N1 City 4,3(513) Hyundai dealer in Cape Town‧Open Thumbnail image 119+ Overview Reviews Photos Used Cars About Reviews All call11 manager9 finance7 knowledge5 +6 Sort by Most relevant Newest Highest Lowest Neilton Adams 2 reviews I am shocked at the bad service and the bullying of management. I bought a Hyundai creta from Hyundai N1 City. I traded my car and bought the vehicle which my wife bought. Car I was trading in was fully paid but had some arrears on the …More Sharon Van Der Lilly 1 review 2 weeks ago New Morné Roberts was an excellent consultant who took me through every single step to buying the car that is most suitable for myself and my family. He always gave thorough explanations from selecting my car to financing my car …More Ookami Michaelson 4 reviews·4 photos 4 months ago I was assisted by Morné Best dude on the block and he was able to find the car for me. Very happy with the swifty even thou it was a foreign car to them. They knew how many bodies could fit it the trunk c: Photo 1 in review by Ookami Michaelson Photo 2 in review by Ookami Michaelson Photo 3 in review by Ookami Michaelson Photo 4 in review by Ookami Michaelson ❤️2 Kaylin Poole 2 reviews 2 months ago We recently purchased a car from Hyundai N1 City and had an absolutely exceptional experience. From the moment we showed interest, Peter John assisted us with such professionalism, knowledge, and passion that we immediately felt confident …More Hello Peter https://www.hellopeter.com N1 City Hyundai Reviews | 0 TrustIndex Looking for N1 City Hyundai reviews? See what 11 customers have to say on Hellopeter, read their experiences, and share your feedback. 2,7(11) Reviews from the web 4,1/5Facebook · 33 votes People also search for AutoTrader South Africa https://www.autotrader.co.za Hyundai N1 City dealership in Goodwood Sandy Mc Carter assisted me in the sales process. He was so patient and so very helpful and went out of his way. Continuous communication throughout the process ... People also search for Hyundai Milnerton reviews REEDS N1 City reviews Hyundai Bellville reviews Bidvest McCarthy Toyota N1 City reviews Hyundai Brackenfell reviews Cubbi - Montague Gardens reviews Hyundai Hillcrest reviews Hyundai Mobeni reviews Feedback Hyundai https://www.hyundai.co.za Hyundai N1 City Dealership: New & Used Hyundai Cars Looking for a new or used Hyundai cars? Visit Hyundai N1 City, South Africa for a wide selection of models & competitive prices. Contact us today! Facebook · Hyundai N1 City 3,2K+ followers Hyundai N1 City | Cape Town 82% recommend (29 Reviews). Posts. Hyundai N1 City. Jun 6. · No photo ... Come out & play at Hyundai N1 City, Hyundai Dealer of the Year 2024. You ... 4,1(33) Hello Peter https://www.hellopeter.com Hyundai N1 City - Slow and Unsatisfying Service as whole Turns out there was an issue with Hyundai N1 City and the Warranty company on registering my car for the warranty. This then caused me to wait that entire week ... 1,0 · Review by NJ A Hyundai https://www.hyundai.co.za Pre-owned Cars for Sale | Hyundai N1 City Browse Hyundai approved selection of pre-owned Hyundai cars at Hyundai N1 City. Quality second-hand vehicles available, book a test drive today! Missing: reviews | Show results with: reviews Cars.co.za South African https://www.cars.co.za Hyundai N1 City - Cnr Giel Basson & Nathan Mallach Street ... 26 600 Km. Automatic. Diesel. Western Cape, Goodwood. 4.3 (510 reviews). NADA-logo. 24. 2025 Suzuki Fronx 1.5 GL Auto. Suzuki Fronx. 1.5 GL Auto. R 299,900. R ... Hello Peter https://www.hellopeter.com [Unhappy Customer] Bad service - 1 stars | N1 City Hyundai on ... The service that I'm receiving is bad. the radio doesn't work properly, the reverse camera is faulty, there are lots of rattling on the body, the interior ... 1,0 · Review by Denver B AutoTrader South Africa https://www.autotrader.co.za Hyundai cars for sale in N1 City ... Hyundai N1 City Star Rating 3.8 (5 reviews) More Info N1 City, GoodwoodKm ... Hyundai Veloster Turbo Elite Reeds N1 City ... Hyundai https://www.hyundai.co.za Buy Quality New and Used Cars in Hyundai South Africa Hyundai South Africa is your one-stop shop for new and used cars, SUVs, and bakkies. Browse our inventory, find a dealer, and get a quote today! Hyundai Financial ServicesFind a Hyundai Dealer and...We buy Hyundai VehiclesAll-New Hyundai | LCVHyundai Automotive South AfricaClick To Buy - Hyundai South...Hyundai sends off first... People also search for Hyundai Milnerton reviews REEDS N1 City reviews Hyundai Bellville reviews Bidvest McCarthy Toyota N1 City reviews Hyundai Brackenfell reviews Cubbi - Montague Gardens reviews Hyundai Hillcrest reviews Hyundai Mobeni reviews Feedback Results are personalised - Try without personalisation South Africa Belhar 3, Cape Town - From your device Update location Dark theme: off Help Feedback Privacy Terms Neilton Adams 2 reviews 16 hours ago New I am shocked at the bad service and the bullying of management. I bought a Hyundai creta from Hyundai N1 City. I traded my car and bought the vehicle which my wife bought. Car I was trading in was fully paid but had some arrears on the license. This was disclosed and more than once I said I want to let my car go as is and obviously they agreed. I have voice messages between myself and Hyundai confirming this. Deal was done I took delivery of car and then nightmare started. Hyundai called to tell me about the arrears and I must pay for it. I disagreed and said what we agreed on. New sales vehicle manager Kevin and dealer principal not sure his name but they sat with me and I was bul**** by 2 men who was so arrogant threatening me with their legal team and threatened me with them contacting traffic department and have the arrears transferred into my name. They wanted to hear nothing of our agreement, Kevin blatently told me I didn't say anything. I even gave a ballpark figure how much is owed and Kevin said I never did. The salesperson confirmed in their presence that all I am saying is true. But the dealer principal and Kevin was so arrogant they wanted to hear nothing. I played the whatsapp messages and they still argued until they said they are willing to split the arrears in 3. I said no it's unfair because this was not agreed. The dealer principal refused to give the license disc and plates of the new car which my wife bought and said he can do this even if the new car is not in my name. I was forced into paying the amount just to get the plates.. I am so sad because during the sale all was well till it was done and they got their money. Never ever again!!!!!!
Helpful (0)
|Replies (0)NA
Neilton A
1 reviews | Active since Jan 2020
17 Nov 2025, 09:51
Blatent arrogance and dishonest
Hyundai N1 City 4,3(513) Hyundai dealer in Cape Town‧Open Thumbnail image 119+ Overview Reviews Photos Used Cars About Reviews All call11 manager9 finance7 knowledge5 +6 Sort by Most relevant Newest Highest Lowest Neilton Adams 2 reviews I am shocked at the bad service and the bullying of management. I bought a Hyundai creta from Hyundai N1 City. I traded my car and bought the vehicle which my wife bought. Car I was trading in was fully paid but had some arrears on the …More Sharon Van Der Lilly 1 review 2 weeks ago New Morné Roberts was an excellent consultant who took me through every single step to buying the car that is most suitable for myself and my family. He always gave thorough explanations from selecting my car to financing my car …More Ookami Michaelson 4 reviews·4 photos 4 months ago I was assisted by Morné Best dude on the block and he was able to find the car for me. Very happy with the swifty even thou it was a foreign car to them. They knew how many bodies could fit it the trunk c: Photo 1 in review by Ookami Michaelson Photo 2 in review by Ookami Michaelson Photo 3 in review by Ookami Michaelson Photo 4 in review by Ookami Michaelson ❤️2 Kaylin Poole 2 reviews 2 months ago We recently purchased a car from Hyundai N1 City and had an absolutely exceptional experience. From the moment we showed interest, Peter John assisted us with such professionalism, knowledge, and passion that we immediately felt confident …More Hello Peter https://www.hellopeter.com N1 City Hyundai Reviews | 0 TrustIndex Looking for N1 City Hyundai reviews? See what 11 customers have to say on Hellopeter, read their experiences, and share your feedback. 2,7(11) Reviews from the web 4,1/5Facebook · 33 votes People also search for AutoTrader South Africa https://www.autotrader.co.za Hyundai N1 City dealership in Goodwood Sandy Mc Carter assisted me in the sales process. He was so patient and so very helpful and went out of his way. Continuous communication throughout the process ... People also search for Hyundai Milnerton reviews REEDS N1 City reviews Hyundai Bellville reviews Bidvest McCarthy Toyota N1 City reviews Hyundai Brackenfell reviews Cubbi - Montague Gardens reviews Hyundai Hillcrest reviews Hyundai Mobeni reviews Feedback Hyundai https://www.hyundai.co.za Hyundai N1 City Dealership: New & Used Hyundai Cars Looking for a new or used Hyundai cars? Visit Hyundai N1 City, South Africa for a wide selection of models & competitive prices. Contact us today! Facebook · Hyundai N1 City 3,2K+ followers Hyundai N1 City | Cape Town 82% recommend (29 Reviews). Posts. Hyundai N1 City. Jun 6. · No photo ... Come out & play at Hyundai N1 City, Hyundai Dealer of the Year 2024. You ... 4,1(33) Hello Peter https://www.hellopeter.com Hyundai N1 City - Slow and Unsatisfying Service as whole Turns out there was an issue with Hyundai N1 City and the Warranty company on registering my car for the warranty. This then caused me to wait that entire week ... 1,0 · Review by NJ A Hyundai https://www.hyundai.co.za Pre-owned Cars for Sale | Hyundai N1 City Browse Hyundai approved selection of pre-owned Hyundai cars at Hyundai N1 City. Quality second-hand vehicles available, book a test drive today! Missing: reviews | Show results with: reviews Cars.co.za South African https://www.cars.co.za Hyundai N1 City - Cnr Giel Basson & Nathan Mallach Street ... 26 600 Km. Automatic. Diesel. Western Cape, Goodwood. 4.3 (510 reviews). NADA-logo. 24. 2025 Suzuki Fronx 1.5 GL Auto. Suzuki Fronx. 1.5 GL Auto. R 299,900. R ... Hello Peter https://www.hellopeter.com [Unhappy Customer] Bad service - 1 stars | N1 City Hyundai on ... The service that I'm receiving is bad. the radio doesn't work properly, the reverse camera is faulty, there are lots of rattling on the body, the interior ... 1,0 · Review by Denver B AutoTrader South Africa https://www.autotrader.co.za Hyundai cars for sale in N1 City ... Hyundai N1 City Star Rating 3.8 (5 reviews) More Info N1 City, GoodwoodKm ... Hyundai Veloster Turbo Elite Reeds N1 City ... Hyundai https://www.hyundai.co.za Buy Quality New and Used Cars in Hyundai South Africa Hyundai South Africa is your one-stop shop for new and used cars, SUVs, and bakkies. Browse our inventory, find a dealer, and get a quote today! Hyundai Financial ServicesFind a Hyundai Dealer and...We buy Hyundai VehiclesAll-New Hyundai | LCVHyundai Automotive South AfricaClick To Buy - Hyundai South...Hyundai sends off first... People also search for Hyundai Milnerton reviews REEDS N1 City reviews Hyundai Bellville reviews Bidvest McCarthy Toyota N1 City reviews Hyundai Brackenfell reviews Cubbi - Montague Gardens reviews Hyundai Hillcrest reviews Hyundai Mobeni reviews Feedback Results are personalised - Try without personalisation South Africa Belhar 3, Cape Town - From your device Update location Dark theme: off Help Feedback Privacy Terms Neilton Adams 2 reviews 16 hours ago New I am shocked at the bad service and the bullying of management. I bought a Hyundai creta from Hyundai N1 City. I traded my car and bought the vehicle which my wife bought. Car I was trading in was fully paid but had some arrears on the license. This was disclosed and more than once I said I want to let my car go as is and obviously they agreed. I have voice messages between myself and Hyundai confirming this. Deal was done I took delivery of car and then nightmare started. Hyundai called to tell me about the arrears and I must pay for it. I disagreed and said what we agreed on. New sales vehicle manager Kevin and dealer principal not sure his name but they sat with me and I was bul**** by 2 men who was so arrogant threatening me with their legal team and threatened me with them contacting traffic department and have the arrears transferred into my name. They wanted to hear nothing of our agreement, Kevin blatently told me I didn't say anything. I even gave a ballpark figure how much is owed and Kevin said I never did. The salesperson confirmed in their presence that all I am saying is true. But the dealer principal and Kevin was so arrogant they wanted to hear nothing. I played the whatsapp messages and they still argued until they said they are willing to split the arrears in 3. I said no it's unfair because this was not agreed. The dealer principal refused to give the license disc and plates of the new car which my wife bought and said he can do this even if the new car is not in my name. I was forced into paying the amount just to get the plates.. I am so sad because during the sale all was well till it was done and they got their money. Never ever again!!!!!!
0
Replies (0)DM
Daniella M
1 reviews | Active since Jan 2020
17 Nov 2025, 08:14
Horrible service condescending staff.
After two happy years, I took my car for its third service in October 2025. First bad rare in mouth was realising that their stillwn mr extra traffic warning triangle. After leaning from the service my car was pulling to one side and I thought it was wheel alignment, this was not the case and I took it back to Hyundai only to be spoken to like I didn’t know what I was talking about by the dealer principal and having to deal with the awful office/reception manager Chantelle who refused to adequately deal with the oren ****** from my cat sorting the service. I’d strongly suggest using any other Hyundai branch but N1 City, they give the beans a lousy name. I can only assume that management has changed since it wa not like this in 2023 or 2024. Shocking.
Helpful (0)
|Replies (0)DM
Daniella M
1 reviews | Active since Jan 2020
17 Nov 2025, 08:14
Horrible service condescending staff.
After two happy years, I took my car for its third service in October 2025. First bad rare in mouth was realising that their stillwn mr extra traffic warning triangle. After leaning from the service my car was pulling to one side and I thought it was wheel alignment, this was not the case and I took it back to Hyundai only to be spoken to like I didn’t know what I was talking about by the dealer principal and having to deal with the awful office/reception manager Chantelle who refused to adequately deal with the oren ****** from my cat sorting the service. I’d strongly suggest using any other Hyundai branch but N1 City, they give the beans a lousy name. I can only assume that management has changed since it wa not like this in 2023 or 2024. Shocking.
0
Replies (0)pL
previn L
1 reviews | Active since Jan 2020
13 Oct 2025, 12:51
Service plan information.
Recently bought pre-owned vehicle in june. With the information that was shared with me i still have benefits on the car. My issue is that the car is due to be serviced and i have been trying to contact the company to reinstate the service plan. They keep taking my details. Everytime its the same pattern. And eventually the fone is dropped while i wait for F & I department. And no one gets back to me. I dont know what to do anymore it has been a while month now of trying to reach only 1 person who can help me.
Helpful (0)
|Replies (0)pL
previn L
1 reviews | Active since Jan 2020
13 Oct 2025, 12:51
Service plan information.
Recently bought pre-owned vehicle in june. With the information that was shared with me i still have benefits on the car. My issue is that the car is due to be serviced and i have been trying to contact the company to reinstate the service plan. They keep taking my details. Everytime its the same pattern. And eventually the fone is dropped while i wait for F & I department. And no one gets back to me. I dont know what to do anymore it has been a while month now of trying to reach only 1 person who can help me.
0
Replies (0)SG
Sethu G
1 reviews | Active since Jan 2020
3 Oct 2025, 17:58
Car
N1 City dealership is the worst ever. Viewed the car I had interest in where there were no visibility of any damages and when I had to collect the car it had so many visible scratches and damaged mags I took the car back to the dealership all to find more scratches on the doors. The worst dealership ever, I regret buying my car at that ****ed up dealership. The management of that dealership has no damn customer service care at all as we requested to see the manager multiple times
Helpful (0)
|Replies (0)SG
Sethu G
1 reviews | Active since Jan 2020
3 Oct 2025, 17:58
Car
N1 City dealership is the worst ever. Viewed the car I had interest in where there were no visibility of any damages and when I had to collect the car it had so many visible scratches and damaged mags I took the car back to the dealership all to find more scratches on the doors. The worst dealership ever, I regret buying my car at that ****ed up dealership. The management of that dealership has no damn customer service care at all as we requested to see the manager multiple times
0
Replies (0)AM
Andile M
1 reviews | Active since Jan 2020
1 Oct 2025, 07:42
Deal Dnt respond my calls and answer my Watup’s for refund
I bought car at n1 city hyndai,am staying in Mpumalanga so the registration of the need to be registered at Mpumalanga I have done done tht now am submitting proof of payment for refund the manager Raza. Dnt answer my calls don’t respond my email for assisting me,cos when I bought car it included the registration of the car I called service to plan the car only to find out they reduce kilometres of the car now I Dnt know up to how many mileage to take my car to service,this dealer stressed me a lot very bad service
Helpful (0)
|Replies (0)AM
Andile M
1 reviews | Active since Jan 2020
1 Oct 2025, 07:42
Deal Dnt respond my calls and answer my Watup’s for refund
I bought car at n1 city hyndai,am staying in Mpumalanga so the registration of the need to be registered at Mpumalanga I have done done tht now am submitting proof of payment for refund the manager Raza. Dnt answer my calls don’t respond my email for assisting me,cos when I bought car it included the registration of the car I called service to plan the car only to find out they reduce kilometres of the car now I Dnt know up to how many mileage to take my car to service,this dealer stressed me a lot very bad service
0
Replies (0)NS
UT
Unarine T
1 reviews | Active since Jan 2020
6 May 2025, 21:46
I took in my car for service, I was told that the inspection was done and all the fluids were topped up, only to find out that it's a lie
I took in my car for service, I was told that the inspection was done and all the fluids were topped up, only to find out that it's a lie. I also realised that battery terminals were left opened and engine was not washed. It appears that they have become so dangerous to trust them with your car and nobody seems to care. I was referred to a technician to attend to my car again. The guy didn't seem to know what he was doing. Later on I realised that coolant fluid is very low. This dealership is a mess
Helpful (0)
|Replies (0)UT
Unarine T
1 reviews | Active since Jan 2020
6 May 2025, 21:46
I took in my car for service, I was told that the inspection was done and all the fluids were topped up, only to find out that it's a lie
I took in my car for service, I was told that the inspection was done and all the fluids were topped up, only to find out that it's a lie. I also realised that battery terminals were left opened and engine was not washed. It appears that they have become so dangerous to trust them with your car and nobody seems to care. I was referred to a technician to attend to my car again. The guy didn't seem to know what he was doing. Later on I realised that coolant fluid is very low. This dealership is a mess
0
Replies (0)