NL
National Lottery
Unclaimed Business
NL
National Lottery
Unclaimed Business
19 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#13
in Entertainment & Gaming
NPS Score
-88
Recommended: Unlikely
Review Distribution
1.5|19 Reviews
May '25 - Apr '26
5(5.6%)
4(0%)
3(0%)
2(5.6%)
1(88.9%)
5(5.6%)
4(0%)
3(0%)
2(5.6%)
1(88.9%)
Frequently Asked Questions About National Lottery
National Lottery has a TrustIndex of 0 out of 10 on Hellopeter, based on 19 reviews in the last 12 months. Hellopeter has tracked National Lottery across 125 total reviews. How is the TrustIndex calculated? →
Recent reviews (19)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceGB
Gary B
1 reviews | Active since Jan 2020
15 Mar 2026, 09:06
For the poor
logo Hi Gary Your National Lottery Uk review is officially live! Thanks for sharing your experiences. They matter! Your reviews help South Africans know who they can trust for great products and services. We love it when you share, so we’ll be waiting for your next review! WRITE ANOTHER REVIEW Good or bad, we're listening. banner The Hellopeter Team FB Instagram Twitter LinkedIn Legal | Privacy Policy Visit hellopeter.com | Write a Review | Blog hi there this service provider has cheated me out of slot of money before that's why we had them on the devi show last month please see attachment i can not allow that these People's from. A businesses that has money take advantage of us lower come earners under so much pressure with gang fighting and poverty in our community and abuse to the older people we already just getting buy to put a plate of food at night on our table for them to take advantage of us the owner needs to tame account of this Regards Show quoted text There company is luckynumberssoftwaare@gmail.com Contact 27634830963 Howard and Ryan Show quoted text ---------- Forwarded message --------- From: Gary Bowes <garybowes605@gmail.com> Date: Sun, 15 Mar 2026, 06:09 Subject: Re: Thanks for taking the time to write a review, Gary To: Hellopeter <alerts@hellopeter.com> There company is luckynumberssoftwaare@gmail.com Contact 27634830963 Howard and Ryan On Sun, 15 Mar 2026, 06:03 Gary Bowes <garybowes605@gmail.com> wrote: hi there this service provider has cheated me out of slot of money before that's why we had them on the devi show last month please see attachment i can not allow that these People's from. A businesses that has money take advantage of us lower come earners under so much pressure with gang fighting and poverty in our community and abuse to the older people we already just getting buy to put a plate of food at night on our table for them to take advantage of us the owner needs to tame account of this Regards On Sat, 14 Mar 2026, 14:16 Gary Bowes <garybowes605@gmail.com> wrote: Good morning My name is Gary Michael Bowes complaint is regarding a service provider not paying my winning ticket on the 26th December 2025 the amount was 33402.00 I got 3.numbers and a bound number they refuse to pay it and blocked my ticket however I do have the screen shots of the amount of the ticket this has caused so much grive and pain and know I'm unable to into there place we're I can speak to the owner I ask for any assistance regarding this issue, my contact 0630955537 my email address garybowes605@gmail.com The owner name is Ryan and he's contact number is 0634830963 the company name is lucky numbers they are in Johannesburg main road no 33 were I playedy ticket. Please don't hesitate to contact me if you require any further information Gary Bowes On Sat, 14 Mar 2026, 14:15 Gary Bowes <garybowes605@gmail.com> wrote: Good morning My name is Gary Michael Bowes complaint is regarding a service provider not paying my winning ticket on the 26th December 2025 the amount was 33402.00 I got 3.numbers and a bound number they refuse to pay it and blocked my ticket however I do have the screen shots of the amount of the ticket this has caused so much grive and pain and know I'm unable to into there place we're I can speak to the owner I ask for any assistance regarding this issue, my contact 0630955537 my email address garybowes605@gmail.com The owner name is Ryan and he's contact number is 0634830963 the company name is lucky numbers they are in Johannesburg main road no 33 were I playedy ticket. Please don't hesitate to contact me if you require any further information Gary Bowes On Sat, 14 Mar 2026, 14:13 Gary Bowes <garybowes605@gmail.com> wrote: This is my winning numbers and the amount the service provider refuse to pay On Sat, 14 Mar 2026, 12:20 Hellopeter <alerts@hellopeter.com> wrote: logo Hi Gary Your National Lottery Uk review is officially live! Thanks for sharing your experiences. They matter! Your reviews help South Africans know who they can trust for great products and services. We love it when you share, so we’ll be waiting for your next review! WRITE ANOTHER REVIEW Good or bad, we're listening. banner The Hellopeter Team FB Instagram Twitter LinkedIn Legal | Privacy Policy Visit hellopeter.com | Write a Review | Blog
Helpful (0)
|Replies (0)GB
Gary B
1 reviews | Active since Jan 2020
15 Mar 2026, 09:06
For the poor
logo Hi Gary Your National Lottery Uk review is officially live! Thanks for sharing your experiences. They matter! Your reviews help South Africans know who they can trust for great products and services. We love it when you share, so we’ll be waiting for your next review! WRITE ANOTHER REVIEW Good or bad, we're listening. banner The Hellopeter Team FB Instagram Twitter LinkedIn Legal | Privacy Policy Visit hellopeter.com | Write a Review | Blog hi there this service provider has cheated me out of slot of money before that's why we had them on the devi show last month please see attachment i can not allow that these People's from. A businesses that has money take advantage of us lower come earners under so much pressure with gang fighting and poverty in our community and abuse to the older people we already just getting buy to put a plate of food at night on our table for them to take advantage of us the owner needs to tame account of this Regards Show quoted text There company is luckynumberssoftwaare@gmail.com Contact 27634830963 Howard and Ryan Show quoted text ---------- Forwarded message --------- From: Gary Bowes <garybowes605@gmail.com> Date: Sun, 15 Mar 2026, 06:09 Subject: Re: Thanks for taking the time to write a review, Gary To: Hellopeter <alerts@hellopeter.com> There company is luckynumberssoftwaare@gmail.com Contact 27634830963 Howard and Ryan On Sun, 15 Mar 2026, 06:03 Gary Bowes <garybowes605@gmail.com> wrote: hi there this service provider has cheated me out of slot of money before that's why we had them on the devi show last month please see attachment i can not allow that these People's from. A businesses that has money take advantage of us lower come earners under so much pressure with gang fighting and poverty in our community and abuse to the older people we already just getting buy to put a plate of food at night on our table for them to take advantage of us the owner needs to tame account of this Regards On Sat, 14 Mar 2026, 14:16 Gary Bowes <garybowes605@gmail.com> wrote: Good morning My name is Gary Michael Bowes complaint is regarding a service provider not paying my winning ticket on the 26th December 2025 the amount was 33402.00 I got 3.numbers and a bound number they refuse to pay it and blocked my ticket however I do have the screen shots of the amount of the ticket this has caused so much grive and pain and know I'm unable to into there place we're I can speak to the owner I ask for any assistance regarding this issue, my contact 0630955537 my email address garybowes605@gmail.com The owner name is Ryan and he's contact number is 0634830963 the company name is lucky numbers they are in Johannesburg main road no 33 were I playedy ticket. Please don't hesitate to contact me if you require any further information Gary Bowes On Sat, 14 Mar 2026, 14:15 Gary Bowes <garybowes605@gmail.com> wrote: Good morning My name is Gary Michael Bowes complaint is regarding a service provider not paying my winning ticket on the 26th December 2025 the amount was 33402.00 I got 3.numbers and a bound number they refuse to pay it and blocked my ticket however I do have the screen shots of the amount of the ticket this has caused so much grive and pain and know I'm unable to into there place we're I can speak to the owner I ask for any assistance regarding this issue, my contact 0630955537 my email address garybowes605@gmail.com The owner name is Ryan and he's contact number is 0634830963 the company name is lucky numbers they are in Johannesburg main road no 33 were I playedy ticket. Please don't hesitate to contact me if you require any further information Gary Bowes On Sat, 14 Mar 2026, 14:13 Gary Bowes <garybowes605@gmail.com> wrote: This is my winning numbers and the amount the service provider refuse to pay On Sat, 14 Mar 2026, 12:20 Hellopeter <alerts@hellopeter.com> wrote: logo Hi Gary Your National Lottery Uk review is officially live! Thanks for sharing your experiences. They matter! Your reviews help South Africans know who they can trust for great products and services. We love it when you share, so we’ll be waiting for your next review! WRITE ANOTHER REVIEW Good or bad, we're listening. banner The Hellopeter Team FB Instagram Twitter LinkedIn Legal | Privacy Policy Visit hellopeter.com | Write a Review | Blog
0
Replies (0)MB
Mabolatse B
1 reviews | Active since Jan 2020
12 Mar 2026, 12:53
“National Lottery System Glitch Cost Me My Winnings”
I bought at a powerball ticket in July 2025 . Two weeks later I checked my ticket at SPAR . The results of my check out said Claim receipt. I called the nationa lottery call centre number , the consultant asked for my barcode number of my ticket and gave it ,and she confirmed that it is a winning ticket. I went to national lottery regional office in Sandton. When i got ther I showed them my ticket together with the checkout claim receipt. They said my ticket is not a winning ticket . I asked them to check it their machine , they refused . They showed me the resulst of that draw. My ticket does not match any number of that draw results. They told me that their system had a ****ch during that time of the draw. Every time when I check it , the results of the check out keep saying claim receipt . i checked it several time at different outlet , the checkout results come saying claim receipt.
Helpful (0)
|Replies (0)MB
Mabolatse B
1 reviews | Active since Jan 2020
12 Mar 2026, 12:53
“National Lottery System Glitch Cost Me My Winnings”
I bought at a powerball ticket in July 2025 . Two weeks later I checked my ticket at SPAR . The results of my check out said Claim receipt. I called the nationa lottery call centre number , the consultant asked for my barcode number of my ticket and gave it ,and she confirmed that it is a winning ticket. I went to national lottery regional office in Sandton. When i got ther I showed them my ticket together with the checkout claim receipt. They said my ticket is not a winning ticket . I asked them to check it their machine , they refused . They showed me the resulst of that draw. My ticket does not match any number of that draw results. They told me that their system had a ****ch during that time of the draw. Every time when I check it , the results of the check out keep saying claim receipt . i checked it several time at different outlet , the checkout results come saying claim receipt.
0
Replies (0)T
Terry
1 reviews | Active since Jan 2020
2 Feb 2026, 13:58
Ithuba thank you for making atleast one person a millionaire in the nothern cape
Ithuba thank you for making atleast one person a millionaire in the nothern cape. Hope that will be more people in NCP. You really changing people's lifes. Thank you ithuba
Helpful (0)
|Replies (0)T
Terry
1 reviews | Active since Jan 2020
2 Feb 2026, 13:58
Ithuba thank you for making atleast one person a millionaire in the nothern cape
Ithuba thank you for making atleast one person a millionaire in the nothern cape. Hope that will be more people in NCP. You really changing people's lifes. Thank you ithuba
0
Replies (0)AB
GR
Gwen R
1 reviews | Active since Jan 2020
8 Dec 2025, 12:38
Help me withdraw my winnings
I have been trying to get my account sorted out as I can not withdraw from the App. Multiple phone calls and being told it's been escalated. Then told nothing has been done, now I have to email. Hours wasted on the phone speaking to different Agents with different answers. This is unacceptable.
Helpful (0)
|Replies (0)GR
Gwen R
1 reviews | Active since Jan 2020
8 Dec 2025, 12:38
Help me withdraw my winnings
I have been trying to get my account sorted out as I can not withdraw from the App. Multiple phone calls and being told it's been escalated. Then told nothing has been done, now I have to email. Hours wasted on the phone speaking to different Agents with different answers. This is unacceptable.
0
Replies (0)TM
Tshego M
1 reviews | Active since Jan 2020
6 Dec 2025, 09:56
My money ****** by updating website
Please don't leave your money in your account because when they update their website, they take your money that has already been there. After winning, withdraw immediately, and if you deposit money, spend it all before they update their website and "Take" it from you.
Helpful (0)
|Replies (0)TM
Tshego M
1 reviews | Active since Jan 2020
6 Dec 2025, 09:56
My money ****** by updating website
Please don't leave your money in your account because when they update their website, they take your money that has already been there. After winning, withdraw immediately, and if you deposit money, spend it all before they update their website and "Take" it from you.
0
Replies (0)PN
Paul N
1 reviews | Active since Jan 2020
30 Nov 2025, 08:34
SA National Lottery Updated App is not Working on Android Phones.
National Lottery App update NOT working on Android phones. Whilst I have finally managed to login the app no longer allows me to play the Eaziwin games and states I must "rotate my phone", It only displays old info regarding lotto winning numbers, when I try to reinstall the app Google says it can't. It is not available on the Google Playstore anymore. Worst still Customer Care state they have now fixed all the problems and issues must now be with my device, yet I have tried all of the above on my wifes phone with same results. Why did the new Ithuba release a new "better" app without fully testing it? and now they are dismissive of all complaints which indicates they intend to do nothing more.
Helpful (0)
|Replies (0)PN
Paul N
1 reviews | Active since Jan 2020
30 Nov 2025, 08:34
SA National Lottery Updated App is not Working on Android Phones.
National Lottery App update NOT working on Android phones. Whilst I have finally managed to login the app no longer allows me to play the Eaziwin games and states I must "rotate my phone", It only displays old info regarding lotto winning numbers, when I try to reinstall the app Google says it can't. It is not available on the Google Playstore anymore. Worst still Customer Care state they have now fixed all the problems and issues must now be with my device, yet I have tried all of the above on my wifes phone with same results. Why did the new Ithuba release a new "better" app without fully testing it? and now they are dismissive of all complaints which indicates they intend to do nothing more.
0
Replies (0)BN
Brett N
1 reviews | Active since Jan 2020
29 Nov 2025, 04:37
Upgrade Disaster
As many are complaining here, National Lottery have updated their website, None of my future tickets I purchased befoire the upgrade exist? I am unsure if the current draws are inclusive of my tickets purchased ? The only correct information is my balance since the site upgrade. I have emailed National lottery and used their new website to send a internal message about my query, Almost a week and not a reply. Another National entity that cannot be trusted
Helpful (0)
|Replies (0)BN
Brett N
1 reviews | Active since Jan 2020
29 Nov 2025, 04:37
Upgrade Disaster
As many are complaining here, National Lottery have updated their website, None of my future tickets I purchased befoire the upgrade exist? I am unsure if the current draws are inclusive of my tickets purchased ? The only correct information is my balance since the site upgrade. I have emailed National lottery and used their new website to send a internal message about my query, Almost a week and not a reply. Another National entity that cannot be trusted
0
Replies (0)