Ngishilo Trading
Claimed Business
Ngishilo Trading
Claimed Business
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Construction & Hardware
#3NPS Score
-100Unlikely
Ranking
#3
in Construction & Hardware
NPS Score
-100
Recommended: Unlikely
Review Distribution
2.3|3 Reviews
Jun '25 - May '26
5(33.3%)
4(0%)
3(0%)
2(0%)
1(66.7%)
5(33.3%)
4(0%)
3(0%)
2(0%)
1(66.7%)
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
HB
Harry B
1 reviews | Active since Jan 2020
16 Jan 2026, 12:07
Poor Client communication
They were sent out to carry out "emergency repairs"besides the fact we were waiting for them to come out to carry out the repairs whenever we called they would say they not coimng out due to the weather. After following up a couple of times then they said no it was not a mandatory repair!I asked how much would the repair cost and They did not even respond had to find out from my insurance the cost. Overpriced and poor communication with customers!!!!
Helpful (0)
|Replies (0)HB
Harry B
1 reviews | Active since Jan 2020
16 Jan 2026, 12:07
Poor Client communication
They were sent out to carry out "emergency repairs"besides the fact we were waiting for them to come out to carry out the repairs whenever we called they would say they not coimng out due to the weather. After following up a couple of times then they said no it was not a mandatory repair!I asked how much would the repair cost and They did not even respond had to find out from my insurance the cost. Overpriced and poor communication with customers!!!!
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Replies (0)CE
Carol E
1 reviews | Active since Jan 2020
24 Nov 2025, 12:54
Unfair treatment of Ngishilo Trading employees
The people who work for Ngishilo Trading have come every time and done an excellent job. My gripe with Ngishilo Trading is that their employees do not get paid for the work they do and out of sheer desperation, these employees started reaching out to me to ask for help with the situation as they hadn't been getting paid for months on end. I didn't know what to do to help them besides trying to let my insurance company know not to refer them to other clients as they do not pay their employees for the work that they do. I thought Hello Peter should know
Helpful (0)
|Replies (0)CE
Carol E
1 reviews | Active since Jan 2020
24 Nov 2025, 12:54
Unfair treatment of Ngishilo Trading employees
The people who work for Ngishilo Trading have come every time and done an excellent job. My gripe with Ngishilo Trading is that their employees do not get paid for the work they do and out of sheer desperation, these employees started reaching out to me to ask for help with the situation as they hadn't been getting paid for months on end. I didn't know what to do to help them besides trying to let my insurance company know not to refer them to other clients as they do not pay their employees for the work that they do. I thought Hello Peter should know
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Replies (0)RM
EP
Elsabe P
1 reviews | Active since Jan 2020
12 Dec 2024, 09:55
They are realy a customer centric driven company and provided me with good service, I had a issue and the service recovery was on point
They are realy a customer centric driven company and provided me with good service, I had a issue and the service recovery was on point. I would like to commend Lucky and his team for the work they did.
Helpful (0)
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Elsabe P
1 reviews | Active since Jan 2020
12 Dec 2024, 09:55
They are realy a customer centric driven company and provided me with good service, I had a issue and the service recovery was on point
They are realy a customer centric driven company and provided me with good service, I had a issue and the service recovery was on point. I would like to commend Lucky and his team for the work they did.
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Replies (0)M
CE
Carol E
1 reviews | Active since Jan 2020
22 Oct 2024, 16:10
Fire Damage Claim
I can with the utmost confidence recommend this company to anyone needing help getting anything in their home fixed or rebuilt. Ngishilo Trading were a pleasure to deal with especially with regards to repair work needing to be done to our cottage from fire damage which was a very stressful situation to be in. Ngishilo Trading did such an excellent job and they communicated with us constantly so we knew exactly when they would be coming and when the work was done there was nothing to fault, just excellent workmanship and such good attitudes and willingness to help. Thank you for your assistance in a stressful situation!
Helpful (0)
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Carol E
1 reviews | Active since Jan 2020
22 Oct 2024, 16:10
Fire Damage Claim
I can with the utmost confidence recommend this company to anyone needing help getting anything in their home fixed or rebuilt. Ngishilo Trading were a pleasure to deal with especially with regards to repair work needing to be done to our cottage from fire damage which was a very stressful situation to be in. Ngishilo Trading did such an excellent job and they communicated with us constantly so we knew exactly when they would be coming and when the work was done there was nothing to fault, just excellent workmanship and such good attitudes and willingness to help. Thank you for your assistance in a stressful situation!
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Replies (0)