NA
Northcliff Auto ARC
Unclaimed Business
NA
Northcliff Auto ARC
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
#44Ranked In Automotive
0 NPSUnlikely
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLC
Lindsay C
1 reviews | Active since Jan 2020
27 Nov 2023, 13:57
Great service and repair work
I had a car accident in October and my insurance (Naked) uses Northcliff Auto Arc as one of their providers - Initially online reviews made me anxious, but after the excellent service throughout the repairs process, I have to leave a review. I was kept up to date with all progress and the repairs seem to be fantastic, car looks as good as new. Wouldn't hesitate to go there again or recommend to friends and family :) Thanks Northcliff Auto Arc, for the great service
Helpful (0)
|Replies (0)LC
Lindsay C
1 reviews | Active since Jan 2020
27 Nov 2023, 13:57
Great service and repair work
I had a car accident in October and my insurance (Naked) uses Northcliff Auto Arc as one of their providers - Initially online reviews made me anxious, but after the excellent service throughout the repairs process, I have to leave a review. I was kept up to date with all progress and the repairs seem to be fantastic, car looks as good as new. Wouldn't hesitate to go there again or recommend to friends and family :) Thanks Northcliff Auto Arc, for the great service
0
Replies (0)LN
Laret N
1 reviews | Active since Jan 2020
3 Mar 2021, 11:45
Utter disregard for customer service, completely unprofessional and horribly incompetent
The worst service EVER!!!!! Our car went in on the 24th of Dec 2020, it is the 3rd of March 2020, still no car. Claiming that new parts needs to be ordered which our insurance doesn't know about. Now they refuse to fix a part – THAT WASN'T EVEN BROKEN – in a 'by the way' email. Utter disregard for customer service, completely unprofessional and horribly incompetent. Will NEVER use them again and will inform my insurance to never use them again for any client! Disgusting.
Helpful (0)
|Replies (0)LN
Laret N
1 reviews | Active since Jan 2020
3 Mar 2021, 11:45
Utter disregard for customer service, completely unprofessional and horribly incompetent
The worst service EVER!!!!! Our car went in on the 24th of Dec 2020, it is the 3rd of March 2020, still no car. Claiming that new parts needs to be ordered which our insurance doesn't know about. Now they refuse to fix a part – THAT WASN'T EVEN BROKEN – in a 'by the way' email. Utter disregard for customer service, completely unprofessional and horribly incompetent. Will NEVER use them again and will inform my insurance to never use them again for any client! Disgusting.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
15 Jul 2020, 15:06
Northcliff Auto Arc Panel Beaters
I’ve received the absolute worst repair service from King Price Insurance‘s panel beaters Northcliff Auto Arc panel beaters! They’ve had my car since the 2 July, to repair a front bumper and I still have received my car back - I’ve been told it will be ready on the 20 July. The worst of it is they call me to pick up my car on 14 July and the paint work is horrible and hasn’t been polished, the M2 badge of the right front panel is loose, the front bumper is squeaky, headlights are aren’t adjusted properly onto the bumper, and the black bar between the grill has been fixed but not repainted. The panel beater then tells me over the phone to send an email telling them how to paint the black bar behind the front grill. I don’t understand why King Price Insurance would refer clients to a service provider who already has such bad reviews on Hello Peter. You’d think that in these tough times, clients would be appreciated. At least King Price has extended my car hire for another 7 days, so I’m thankful to every one who kindly assisted in this regard. IF YOU READ THIS, PLEASE MAKE SURE YOU CHOOSE AN INSURER THAT USES QUALITY SERVICE PROVIDERS!!!
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
15 Jul 2020, 15:06
Northcliff Auto Arc Panel Beaters
I’ve received the absolute worst repair service from King Price Insurance‘s panel beaters Northcliff Auto Arc panel beaters! They’ve had my car since the 2 July, to repair a front bumper and I still have received my car back - I’ve been told it will be ready on the 20 July. The worst of it is they call me to pick up my car on 14 July and the paint work is horrible and hasn’t been polished, the M2 badge of the right front panel is loose, the front bumper is squeaky, headlights are aren’t adjusted properly onto the bumper, and the black bar between the grill has been fixed but not repainted. The panel beater then tells me over the phone to send an email telling them how to paint the black bar behind the front grill. I don’t understand why King Price Insurance would refer clients to a service provider who already has such bad reviews on Hello Peter. You’d think that in these tough times, clients would be appreciated. At least King Price has extended my car hire for another 7 days, so I’m thankful to every one who kindly assisted in this regard. IF YOU READ THIS, PLEASE MAKE SURE YOU CHOOSE AN INSURER THAT USES QUALITY SERVICE PROVIDERS!!!
0
Replies (0)