

Outsider Labs
Ranking
#7
in Wellness & Beauty
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Friendly and knowledgeable staff that go above and beyond in terms of service, really in-depth medical advice, and on top of that shipping is quick and easy even in full lockdown. Great little business, one well worth supporting.
1 reviews | Active since Jan 2020
Friendly and knowledgeable staff that go above and beyond in terms of service, really in-depth medical advice, and on top of that shipping is quick and easy even in full lockdown. Great little business, one well worth supporting.
1 reviews | Active since Jan 2020
Good day All, I would like to herewith personally thank the awesome staff at Outsider Labs for their great service. They have great customer correspondence and their products are very good quality with quick delivery times nation wide. Just make sure you put in the full tracking number when tracking your parcel ;) I would highly reccomend them to anyone looking for alternative medicine. The team is very helpful, especially Luther. It has been a pleasure doing business with you and your company and I sincerely wish the whole team all the best. Thank you greatly, I'm very happy having to have found them!
1 reviews | Active since Jan 2020
Good day All, I would like to herewith personally thank the awesome staff at Outsider Labs for their great service. They have great customer correspondence and their products are very good quality with quick delivery times nation wide. Just make sure you put in the full tracking number when tracking your parcel ;) I would highly reccomend them to anyone looking for alternative medicine. The team is very helpful, especially Luther. It has been a pleasure doing business with you and your company and I sincerely wish the whole team all the best. Thank you greatly, I'm very happy having to have found them!
1 reviews | Active since Jan 2020
So I ordered supplements from Outsider Labs and made a payment on 30th July , after visiting their website . I did not hear from them after that and I followed up with them on August 1st , after which I was then informed that my order would be shipped 3-5 days after my payment cleared . Their silence was worrying and followed up with them again on 5th August , obviously I was now irritated with their service . Still they did not respond to my messages , eventually I send them an message on Facebook and the response from their Luther was shocking . He called me a fool and how rude I was , after I mentioned to him that I was going to expose them . He even went on to block me , why would he block me if he was the bigger person . I requested a refund from them BUT they said they would not give me a refund as they had completed their side of the deal . He warned me against mentioning what was is the package as couriers are not supposed to be shipping items of that nature . What is more , he could not disclose the name of a third party courier that they used to send the order to me . He gave me a fictitious tracking number that does not even exist . He went on to tell me how I am unaware of how transactions work , not knowing he is talking to a Finance person and I know better , besides it's not the first time I have ordered stuff online . throughout my online shopping experiences , Outsider Labs have given me the worst experience and now they have shut me up by blocking them so I don't make further noise . I just want my money back . They are a bunch of scammers and yes I have said it . Now they send me an email saying that my order has been completed , what completion when they can not even give me the name of the couriers used ? People be warned and stay away from Outsider Labs .
1 reviews | Active since Jan 2020
So I ordered supplements from Outsider Labs and made a payment on 30th July , after visiting their website . I did not hear from them after that and I followed up with them on August 1st , after which I was then informed that my order would be shipped 3-5 days after my payment cleared . Their silence was worrying and followed up with them again on 5th August , obviously I was now irritated with their service . Still they did not respond to my messages , eventually I send them an message on Facebook and the response from their Luther was shocking . He called me a fool and how rude I was , after I mentioned to him that I was going to expose them . He even went on to block me , why would he block me if he was the bigger person . I requested a refund from them BUT they said they would not give me a refund as they had completed their side of the deal . He warned me against mentioning what was is the package as couriers are not supposed to be shipping items of that nature . What is more , he could not disclose the name of a third party courier that they used to send the order to me . He gave me a fictitious tracking number that does not even exist . He went on to tell me how I am unaware of how transactions work , not knowing he is talking to a Finance person and I know better , besides it's not the first time I have ordered stuff online . throughout my online shopping experiences , Outsider Labs have given me the worst experience and now they have shut me up by blocking them so I don't make further noise . I just want my money back . They are a bunch of scammers and yes I have said it . Now they send me an email saying that my order has been completed , what completion when they can not even give me the name of the couriers used ? People be warned and stay away from Outsider Labs .
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.