Paw Paw Pet Insurance
TrustIndex
0
Ranking
#49
in Insurance
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Paw Paw Pet Insurance has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Paw Paw Pet Insurance across 3 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
While the information provided seems reasonable, it's important to note that, like many insurance companies, details are often delivered quickly by individuals who may not fully grasp the content. I require time to thoroughly analyze and comprehend what I've been told, which makes it challenging to make a hasty decision. That said, Beatrice was exceptionally sweet and patient, which contributed positively to the experience. Overall, I found the service to be quite satisfactory.
1 reviews | Active since Jan 2020
While the information provided seems reasonable, it's important to note that, like many insurance companies, details are often delivered quickly by individuals who may not fully grasp the content. I require time to thoroughly analyze and comprehend what I've been told, which makes it challenging to make a hasty decision. That said, Beatrice was exceptionally sweet and patient, which contributed positively to the experience. Overall, I found the service to be quite satisfactory.
1 reviews | Active since Jan 2020
I have my 3 domestic cats on paw paw medical aid.From the day the cover incepted it has been nothing but a pleasure dealing with the medical aid.Recently had a claim efficient response,claim has been paid out with no stress.Simple,quick and easy.Anthony is a real gem,he assists with all my queries efficiently,absolutely polite.I can rest assured knowing my babies are in the best hands,the best decision I have made without a doubt.Thank you Paw Paw Insurance for the remarkable service something rare to find in South Africa.
1 reviews | Active since Jan 2020
I have my 3 domestic cats on paw paw medical aid.From the day the cover incepted it has been nothing but a pleasure dealing with the medical aid.Recently had a claim efficient response,claim has been paid out with no stress.Simple,quick and easy.Anthony is a real gem,he assists with all my queries efficiently,absolutely polite.I can rest assured knowing my babies are in the best hands,the best decision I have made without a doubt.Thank you Paw Paw Insurance for the remarkable service something rare to find in South Africa.
1 reviews | Active since Jan 2020
I am very disappointed with this company. Over the phone I was assured that they would insure my 10-year-old pet. I was then asked to provide a list of all the vets I had visited over the years, which was extensive. I was completely transparent throughout the process, even going back later to give them additional vet names I had initially forgotten so that they could contact every vet I could recall. Despite this, my application was declined for “material non-disclosure.” This is unfair and makes no sense, if I intended to hide anything, why would I keep volunteering more information and additional vet contacts? I even submitted my pet’s certificate, which they never asked for, just in case it would help. This entire process has been an absolute waste of my time and left me very disappointed. I highly doubt they ever intended to insure older pets, which seems clear from another review on Hello Peter where someone else had the same experience trying to get cover for an older pet.
1 reviews | Active since Jan 2020
I am very disappointed with this company. Over the phone I was assured that they would insure my 10-year-old pet. I was then asked to provide a list of all the vets I had visited over the years, which was extensive. I was completely transparent throughout the process, even going back later to give them additional vet names I had initially forgotten so that they could contact every vet I could recall. Despite this, my application was declined for “material non-disclosure.” This is unfair and makes no sense, if I intended to hide anything, why would I keep volunteering more information and additional vet contacts? I even submitted my pet’s certificate, which they never asked for, just in case it would help. This entire process has been an absolute waste of my time and left me very disappointed. I highly doubt they ever intended to insure older pets, which seems clear from another review on Hello Peter where someone else had the same experience trying to get cover for an older pet.
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