TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
This team is probably the best in the country. Never had comebacks, and always treated as part of the BMW family. Thanks to Johan, (workshop Manager) and Zanele Mthombeni and all other staff members. You are the best!!
1 reviews | Active since Jan 2020
This team is probably the best in the country. Never had comebacks, and always treated as part of the BMW family. Thanks to Johan, (workshop Manager) and Zanele Mthombeni and all other staff members. You are the best!!
1 reviews | Active since Jan 2020
Pinnacle Auto BMW in Secunda is the place to go if you are looking for a dealership that continuously exceed expectations and go out of their way to make you feel your best in your new BMW. The level of service I received from Jacques Bothma, one of the New Car sales executives is probably the best I have ever encountered. To all of you at Pinnacle Auto BMW, you are doing a great job. May your car sales skyrocket in 2020 and leave many new BMW owners as happy as I am.
1 reviews | Active since Jan 2020
Pinnacle Auto BMW in Secunda is the place to go if you are looking for a dealership that continuously exceed expectations and go out of their way to make you feel your best in your new BMW. The level of service I received from Jacques Bothma, one of the New Car sales executives is probably the best I have ever encountered. To all of you at Pinnacle Auto BMW, you are doing a great job. May your car sales skyrocket in 2020 and leave many new BMW owners as happy as I am.
1 reviews | Active since Jan 2020
<p>I am from Centurion and was in on my way back home from Secunda at +/- 14:30 Saturday afternoon (2017/02/25). As I was leaving Secunda, I hit a pothole which claimed my left front tyre.</p> <p><br />Upon phoning BMW-on-call I was informed that there was no "loan tyre" available that would fit my vehicle, and that I would have to stay over in Secunda until Monday to purchase a tyre as all businesses were closed already. (My vehicle has no spare wheel as it is equipped with RunFlat tyres).</p> <p><br />I took a chance phoning the local dealership however, and it paid off....</p> <p><br />The phone was answered promptly by an extremely helpful and friendly gentleman by the name of Danny. He listened to my situation and immediately proposed a solution. I must drive the car to the dealership, so that he could inspect the damage and assist me from there.</p> <p><br />Long story short, we were welcomed with open arms by all the dealership staff, offered coffee in the lounge area and best of all... Sorted out with a loan tyre so that we could continue our journey home.<br />Once again I would like to express my gratitude towards Jacques, Danny and all the other helpful staff members at Pinnacle Auto Secunda.</p> <p><br />To call me "impressed by this excellent service", would be the understatement of the century.</p>
1 reviews | Active since Jan 2020
<p>I am from Centurion and was in on my way back home from Secunda at +/- 14:30 Saturday afternoon (2017/02/25). As I was leaving Secunda, I hit a pothole which claimed my left front tyre.</p> <p><br />Upon phoning BMW-on-call I was informed that there was no "loan tyre" available that would fit my vehicle, and that I would have to stay over in Secunda until Monday to purchase a tyre as all businesses were closed already. (My vehicle has no spare wheel as it is equipped with RunFlat tyres).</p> <p><br />I took a chance phoning the local dealership however, and it paid off....</p> <p><br />The phone was answered promptly by an extremely helpful and friendly gentleman by the name of Danny. He listened to my situation and immediately proposed a solution. I must drive the car to the dealership, so that he could inspect the damage and assist me from there.</p> <p><br />Long story short, we were welcomed with open arms by all the dealership staff, offered coffee in the lounge area and best of all... Sorted out with a loan tyre so that we could continue our journey home.<br />Once again I would like to express my gratitude towards Jacques, Danny and all the other helpful staff members at Pinnacle Auto Secunda.</p> <p><br />To call me "impressed by this excellent service", would be the understatement of the century.</p>
1 reviews | Active since Jan 2020
<p>A year ago my bmw broke down in Johannesburg, Required an engine change. The service Department at Pinnacle Auto Bmw helped me out in a way i could not even imagine. The costs for the engine relpacement were very high and i did'nt have that kind of money . They then went bought and installed the engine at their cost, and told me to repay them in installements. They did great work on the engine and other work that needed to be done to get my car back on the road. These guys treated me like family. And I forever be greatfull to them. Special thaks to Johan the service manger ,who was making sure everything went well, Werner the technician: this guy knows his story and to Zanele the aftersales Consultant for ensuring all the paperwork was done prompt and properly.</p> <p>PS Not forgeting Mandla and Michel.</p> <p>Thank you </p>
1 reviews | Active since Jan 2020
<p>A year ago my bmw broke down in Johannesburg, Required an engine change. The service Department at Pinnacle Auto Bmw helped me out in a way i could not even imagine. The costs for the engine relpacement were very high and i did'nt have that kind of money . They then went bought and installed the engine at their cost, and told me to repay them in installements. They did great work on the engine and other work that needed to be done to get my car back on the road. These guys treated me like family. And I forever be greatfull to them. Special thaks to Johan the service manger ,who was making sure everything went well, Werner the technician: this guy knows his story and to Zanele the aftersales Consultant for ensuring all the paperwork was done prompt and properly.</p> <p>PS Not forgeting Mandla and Michel.</p> <p>Thank you </p>
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