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Port2port
Unclaimed Business
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Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceHC
Hervé Colcombet
1 reviews | Active since Jan 2020
3 Oct 2024, 06:02
*******
You pay, you don't get delivery and then no more response. I have effectively been ******** by R 870.
Helpful (0)
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Hervé Colcombet
1 reviews | Active since Jan 2020
3 Oct 2024, 06:02
*******
You pay, you don't get delivery and then no more response. I have effectively been ******** by R 870.
0
Replies (0)hD
henry D
1 reviews | Active since Jan 2020
8 Jul 2020, 08:09
Bad service, changes orders and not helpful at all
I order 2 types of wine. they phoned and told me they are out of stock of the one and will replace it with a similar wine even though it states that they have stock on the website. The lady that phoned me had no idea of the wines...!! I eventually got my order and not one of the wine that I ordered was delivered. Only the one that they replaced. This is pathetic. I'm now waiting again for a reply from them
Helpful (0)
|Replies (0)hD
henry D
1 reviews | Active since Jan 2020
8 Jul 2020, 08:09
Bad service, changes orders and not helpful at all
I order 2 types of wine. they phoned and told me they are out of stock of the one and will replace it with a similar wine even though it states that they have stock on the website. The lady that phoned me had no idea of the wines...!! I eventually got my order and not one of the wine that I ordered was delivered. Only the one that they replaced. This is pathetic. I'm now waiting again for a reply from them
0
Replies (0)CvdW
Coenraad van der Walt
1 reviews | Active since Jan 2020
10 Jun 2020, 08:22
Hopeless logistics.
I had a hopeless logistics experience with them - whilst I understand that orders under lock down can cause huge logistical issues the delays in getting things done by Port2Port is just mindblowing. I ordered wine from other merchants which were delivered within 3 days from lockdown. This particular Merchant had almost 6000 orders to deal with but managed to get it done within 3 days. I had two items on order. For both I got emails that the goods have shipped within 4 days of the end of alcohol lockdown. The facts are that the one order has not even been collected from the wine farm 7 days after the shipment record was created. How on earth Port2Port can confirm to me that shipment took place under these circumstances smacks of blatant dishonesty. For the other order I got a call from the courier looking for my address in Somerset West, whilst I live in Paarl, and it is reflected as such in my account at Port2Port. Still Port2Port insists on using the same useless couriers.
Helpful (0)
|Replies (0)CvdW
Coenraad van der Walt
1 reviews | Active since Jan 2020
10 Jun 2020, 08:22
Hopeless logistics.
I had a hopeless logistics experience with them - whilst I understand that orders under lock down can cause huge logistical issues the delays in getting things done by Port2Port is just mindblowing. I ordered wine from other merchants which were delivered within 3 days from lockdown. This particular Merchant had almost 6000 orders to deal with but managed to get it done within 3 days. I had two items on order. For both I got emails that the goods have shipped within 4 days of the end of alcohol lockdown. The facts are that the one order has not even been collected from the wine farm 7 days after the shipment record was created. How on earth Port2Port can confirm to me that shipment took place under these circumstances smacks of blatant dishonesty. For the other order I got a call from the courier looking for my address in Somerset West, whilst I live in Paarl, and it is reflected as such in my account at Port2Port. Still Port2Port insists on using the same useless couriers.
0
Replies (0)CF
Chris F
1 reviews | Active since Jan 2020
2 Mar 2020, 11:36
Great service!
Very happy customer. I ordered a rare whisky that was very difficult to obtain elsewhere. I placed my order on a Thursday and it was delivered to my door on Monday morning. (Cape Town to Pretoria.) Easy-to-use website, easy payment options and quick delivery. Recommended!
Helpful (0)
|Replies (0)CF
Chris F
1 reviews | Active since Jan 2020
2 Mar 2020, 11:36
Great service!
Very happy customer. I ordered a rare whisky that was very difficult to obtain elsewhere. I placed my order on a Thursday and it was delivered to my door on Monday morning. (Cape Town to Pretoria.) Easy-to-use website, easy payment options and quick delivery. Recommended!
0
Replies (0)