TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
You pay, you don't get delivery and then no more response. I have effectively been ******** by R 870.
1 reviews | Active since Jan 2020
You pay, you don't get delivery and then no more response. I have effectively been ******** by R 870.
1 reviews | Active since Jan 2020
I order 2 types of wine. they phoned and told me they are out of stock of the one and will replace it with a similar wine even though it states that they have stock on the website. The lady that phoned me had no idea of the wines...!! I eventually got my order and not one of the wine that I ordered was delivered. Only the one that they replaced. This is pathetic. I'm now waiting again for a reply from them
1 reviews | Active since Jan 2020
I order 2 types of wine. they phoned and told me they are out of stock of the one and will replace it with a similar wine even though it states that they have stock on the website. The lady that phoned me had no idea of the wines...!! I eventually got my order and not one of the wine that I ordered was delivered. Only the one that they replaced. This is pathetic. I'm now waiting again for a reply from them
1 reviews | Active since Jan 2020
I had a hopeless logistics experience with them - whilst I understand that orders under lock down can cause huge logistical issues the delays in getting things done by Port2Port is just mindblowing. I ordered wine from other merchants which were delivered within 3 days from lockdown. This particular Merchant had almost 6000 orders to deal with but managed to get it done within 3 days. I had two items on order. For both I got emails that the goods have shipped within 4 days of the end of alcohol lockdown. The facts are that the one order has not even been collected from the wine farm 7 days after the shipment record was created. How on earth Port2Port can confirm to me that shipment took place under these circumstances smacks of blatant dishonesty. For the other order I got a call from the courier looking for my address in Somerset West, whilst I live in Paarl, and it is reflected as such in my account at Port2Port. Still Port2Port insists on using the same useless couriers.
1 reviews | Active since Jan 2020
I had a hopeless logistics experience with them - whilst I understand that orders under lock down can cause huge logistical issues the delays in getting things done by Port2Port is just mindblowing. I ordered wine from other merchants which were delivered within 3 days from lockdown. This particular Merchant had almost 6000 orders to deal with but managed to get it done within 3 days. I had two items on order. For both I got emails that the goods have shipped within 4 days of the end of alcohol lockdown. The facts are that the one order has not even been collected from the wine farm 7 days after the shipment record was created. How on earth Port2Port can confirm to me that shipment took place under these circumstances smacks of blatant dishonesty. For the other order I got a call from the courier looking for my address in Somerset West, whilst I live in Paarl, and it is reflected as such in my account at Port2Port. Still Port2Port insists on using the same useless couriers.
1 reviews | Active since Jan 2020
Very happy customer. I ordered a rare whisky that was very difficult to obtain elsewhere. I placed my order on a Thursday and it was delivered to my door on Monday morning. (Cape Town to Pretoria.) Easy-to-use website, easy payment options and quick delivery. Recommended!
1 reviews | Active since Jan 2020
Very happy customer. I ordered a rare whisky that was very difficult to obtain elsewhere. I placed my order on a Thursday and it was delivered to my door on Monday morning. (Cape Town to Pretoria.) Easy-to-use website, easy payment options and quick delivery. Recommended!
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