Pres Les
Unclaimed Business
|1.8|8 Reviews (last 12 months)|This business does not respond to reviews
Pres Les
Unclaimed Business
|1.8
8 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.8|8 Reviews
Sep '25 - Aug '26
Recent reviews (8)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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PS
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Nonjabulo N
1 reviews | Active since May 2017
6 Apr 2026, 09:36
NEVER BUY ON CREDIT AT PRESLES
I have always been a cahs customer at Presles supporting my neighbor but this time I bought on credit since I was buying 3 sets of bedding. In the month of February the debit order did not go through and I made a cash payment before the month ended and to my surprise I was in arrears and my account reflected as in arrears in my credit profile and I queried this they said it bank charges for R3 I did not pay that they forgot to mention I must pay. So my installment is paid in full but im owing R3 bank fees and put in arrears for that. I did not pay that in February but when I paid in March I included it. To my surprise as I go through my credit report Presles did not update my credit profile and now I am seemingly owing them for a month I have paid for. The were quick to update an arrear of R3 but very slow to update a payment of R1800. As it is I have dropped 29 points because of this. I am just warning others who want to use their business. I have been a supporter of Presles but never again. I will never buy from them again. The endless calls I have been getting for R3 but when they send the sms they say I owe R1695 knowing exactly that I have paid.
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Nonjabulo N
1 reviews | Active since May 2017
6 Apr 2026, 09:36
NEVER BUY ON CREDIT AT PRESLES
I have always been a cahs customer at Presles supporting my neighbor but this time I bought on credit since I was buying 3 sets of bedding. In the month of February the debit order did not go through and I made a cash payment before the month ended and to my surprise I was in arrears and my account reflected as in arrears in my credit profile and I queried this they said it bank charges for R3 I did not pay that they forgot to mention I must pay. So my installment is paid in full but im owing R3 bank fees and put in arrears for that. I did not pay that in February but when I paid in March I included it. To my surprise as I go through my credit report Presles did not update my credit profile and now I am seemingly owing them for a month I have paid for. The were quick to update an arrear of R3 but very slow to update a payment of R1800. As it is I have dropped 29 points because of this. I am just warning others who want to use their business. I have been a supporter of Presles but never again. I will never buy from them again. The endless calls I have been getting for R3 but when they send the sms they say I owe R1695 knowing exactly that I have paid.
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Ntwanano M
1 reviews | Active since Oct 2022
4 Feb 2026, 11:52
Pres Les wants me to pay instalment for Oder that was not yet delivered.
I order something from Pres Les in July 2025. Received a communication on the 24 December that the order will be delivered. Unfortunately I was out of the province for Christmas holidays. After no communication for over 5 months I didn’t know they will still deliver my order on Christmas Eve. The order was delivered in 17 January 2026. I called Pres Les to check the status of my account and to arrange debit order, that’s when I was informed my Acc is in arrears . Pres Les expected me to start paying for the order that was not received. They want me to double the instalment and they threatened to black list me while is not even a month after receiving the order. The customer service employee who assisted me with the my enquiry when I called the customer care was very rude. I am the one who called customer service, I was sent from pillar to post until to someone who spoke very rude to me. I love their products but this is the last time I will be buying from them.
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Ntwanano M
1 reviews | Active since Oct 2022
4 Feb 2026, 11:52
Pres Les wants me to pay instalment for Oder that was not yet delivered.
I order something from Pres Les in July 2025. Received a communication on the 24 December that the order will be delivered. Unfortunately I was out of the province for Christmas holidays. After no communication for over 5 months I didn’t know they will still deliver my order on Christmas Eve. The order was delivered in 17 January 2026. I called Pres Les to check the status of my account and to arrange debit order, that’s when I was informed my Acc is in arrears . Pres Les expected me to start paying for the order that was not received. They want me to double the instalment and they threatened to black list me while is not even a month after receiving the order. The customer service employee who assisted me with the my enquiry when I called the customer care was very rude. I am the one who called customer service, I was sent from pillar to post until to someone who spoke very rude to me. I love their products but this is the last time I will be buying from them.
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Nondumo N
1 reviews | Active since Sept 2018
9 Nov 2025, 11:27
Poor service from presles
I have ordered bedding at August, waited for 3 months still has not delivered. Then I asked for my refund, till today I have not received it when I call them they always say my details are waiting for bank verification. M so sick and tired of this nonsensical company. I will never buy from them again and I don’t recommend anyone to buy from them. Poor service.
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Nondumo N
1 reviews | Active since Sept 2018
9 Nov 2025, 11:27
Poor service from presles
I have ordered bedding at August, waited for 3 months still has not delivered. Then I asked for my refund, till today I have not received it when I call them they always say my details are waiting for bank verification. M so sick and tired of this nonsensical company. I will never buy from them again and I don’t recommend anyone to buy from them. Poor service.
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Banele M
1 reviews | Active since Oct 2019
23 Oct 2025, 12:32
POOR SERVICE
I am writing this review with much disappointment and dissatisfaction with PRES LES and NRB Risk Solutions, i have 2 accounts with Pres Les my account was handed over to NRB Risk Solution due to non-payments(I was not working). March 2025 i got a job than April I approved two instalments amounts for my behind accounts. I have never received any statement either form collection company or Pres Les, this month i received a report from Experian that I've never paid Pres Les for the past 6 months and my credit score has further dropped. I called Pres Les today, they said i must speak to NRB because my account has been handed over, at NRB I called 4 times already, they keep on saying they will forward all the details now via email. i only need statement, settlement amount and banking details, who can assist me on this? well understanding maybe everything would be smoother if my account was not handed over. Sending regular statements is a legal requirement to ensure clients are informed about their products.
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Banele M
1 reviews | Active since Oct 2019
23 Oct 2025, 12:32
POOR SERVICE
I am writing this review with much disappointment and dissatisfaction with PRES LES and NRB Risk Solutions, i have 2 accounts with Pres Les my account was handed over to NRB Risk Solution due to non-payments(I was not working). March 2025 i got a job than April I approved two instalments amounts for my behind accounts. I have never received any statement either form collection company or Pres Les, this month i received a report from Experian that I've never paid Pres Les for the past 6 months and my credit score has further dropped. I called Pres Les today, they said i must speak to NRB because my account has been handed over, at NRB I called 4 times already, they keep on saying they will forward all the details now via email. i only need statement, settlement amount and banking details, who can assist me on this? well understanding maybe everything would be smoother if my account was not handed over. Sending regular statements is a legal requirement to ensure clients are informed about their products.
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