TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
actually had a great experience buying from them
1 reviews | Active since Jan 2020
actually had a great experience buying from them
1 reviews | Active since Jan 2020
Am disappointed with Prima toys. I recently bought a toy for my baby. It looked good. A car key remote which makes various sounds. I was surprised that the toy didn't make any sound yet it was labelled that batteries were included in the toy. I opened the battery compartment of the toy & what I found surprised me & my family. One of the batteries was very old with the covering coming off. How did the toy pass quality assurance tests if any were done?
1 reviews | Active since Jan 2020
Am disappointed with Prima toys. I recently bought a toy for my baby. It looked good. A car key remote which makes various sounds. I was surprised that the toy didn't make any sound yet it was labelled that batteries were included in the toy. I opened the battery compartment of the toy & what I found surprised me & my family. One of the batteries was very old with the covering coming off. How did the toy pass quality assurance tests if any were done?
1 reviews | Active since Jan 2020
Prima Weight Loss Pills UK The parts and decorations are so much tremendous for anything in light of the fact that without these decorations you can't accomplish the standard weight decline results. Despite whatever else conventional parts won't anytime give risky consequences for the client's flourishing and that is the clarification colossal measures of purchasers are enchanting in purchasing the standard nearby weight decline condition. Read More >>> https://www.jpost.com/promocontent/prima-weight-loss-pills-uk-is-prima-diet-capsule-legitimate-or-scam-703262
1 reviews | Active since Jan 2020
Prima Weight Loss Pills UK The parts and decorations are so much tremendous for anything in light of the fact that without these decorations you can't accomplish the standard weight decline results. Despite whatever else conventional parts won't anytime give risky consequences for the client's flourishing and that is the clarification colossal measures of purchasers are enchanting in purchasing the standard nearby weight decline condition. Read More >>> https://www.jpost.com/promocontent/prima-weight-loss-pills-uk-is-prima-diet-capsule-legitimate-or-scam-703262
1 reviews | Active since Jan 2020
What a joke of a supplier. Placed a order on Tuesday with immediate payment on Wednesday morning... It's now Friday with no product in sight for collection, yet the product is in stock with them. The sales team sends you the wrong collection details and there is no way to escalate a issue past the sales team as they refuse to provide a contact number or email address of a manager. If you want your companies name to be pulled through the mud then this is the place that will do it for you in a heart beat. Phoebe our sales person sends us the wrong information on collection details and she is of zero help to try and escalate our issues and only try and push the issue under the carpet. We deal with all the suppliers throughout South Africa and without a doubt this is the top point of terrible service. It's Friday now and after 48 hours the dispatch department can still not package our two items and provide us with a collection number. Please do yourself a favor and rather don't waste your time on this inferior company as they will just give your company a bad reputation.
1 reviews | Active since Jan 2020
What a joke of a supplier. Placed a order on Tuesday with immediate payment on Wednesday morning... It's now Friday with no product in sight for collection, yet the product is in stock with them. The sales team sends you the wrong collection details and there is no way to escalate a issue past the sales team as they refuse to provide a contact number or email address of a manager. If you want your companies name to be pulled through the mud then this is the place that will do it for you in a heart beat. Phoebe our sales person sends us the wrong information on collection details and she is of zero help to try and escalate our issues and only try and push the issue under the carpet. We deal with all the suppliers throughout South Africa and without a doubt this is the top point of terrible service. It's Friday now and after 48 hours the dispatch department can still not package our two items and provide us with a collection number. Please do yourself a favor and rather don't waste your time on this inferior company as they will just give your company a bad reputation.
1 reviews | Active since Jan 2020
What a joke of a supplier. Placed a order on Tuesday with immediate payment on Wednesday morning... It's now Friday with no product in sight for collection, yet the product is in stock with them. The sales team sends you the wrong collection details and there is no way to escalate a issue past the sales team as they refuse to provide a contact number or email address of a manager. If you want your companies name to be pulled through the mud then this is the place that will do it for you in a heart beat. Phoebe our sales person sends us the wrong information on collection details and she is of zero help to try and escalate our issues and only try and push the issue under the carpet. We deal with all the suppliers throughout South Africa and without a doubt this is the top point of terrible service. It's Friday now and after 48 hours the dispatch department can still not package our two items and provide us with a collection number. Please do yourself a favor and rather don't waste your time on this inferior company as they will just give your company a bad reputation.
1 reviews | Active since Jan 2020
What a joke of a supplier. Placed a order on Tuesday with immediate payment on Wednesday morning... It's now Friday with no product in sight for collection, yet the product is in stock with them. The sales team sends you the wrong collection details and there is no way to escalate a issue past the sales team as they refuse to provide a contact number or email address of a manager. If you want your companies name to be pulled through the mud then this is the place that will do it for you in a heart beat. Phoebe our sales person sends us the wrong information on collection details and she is of zero help to try and escalate our issues and only try and push the issue under the carpet. We deal with all the suppliers throughout South Africa and without a doubt this is the top point of terrible service. It's Friday now and after 48 hours the dispatch department can still not package our two items and provide us with a collection number. Please do yourself a favor and rather don't waste your time on this inferior company as they will just give your company a bad reputation.
1 reviews | Active since Jan 2020
Pathetic service received from Toys r Us Claremont and Prima Toys. Have been waiting more than a month on a issue to be resolved which was referred to the regional manager. My kids received two dolls for Christmas the battery mechanism was eroded and the dolls are not working. Communication is poor and service is pathetic. Still waiting on an outcome. Please help hello peter
1 reviews | Active since Jan 2020
Pathetic service received from Toys r Us Claremont and Prima Toys. Have been waiting more than a month on a issue to be resolved which was referred to the regional manager. My kids received two dolls for Christmas the battery mechanism was eroded and the dolls are not working. Communication is poor and service is pathetic. Still waiting on an outcome. Please help hello peter
1 reviews | Active since Jan 2020
I bought a Prima Toys brand kids tablet toy, from Checkers for R300 this product stopped working within the first month. I managed to contact Prima toys during lockdown after great duress. They advised they will swop the inferior product asap. It's almost two month and all they can say via email is no stock. I've asked for a refund,voucher something so I can just get this matter resolved. I have been ignored for the longest time. Bad customer service bad products !
1 reviews | Active since Jan 2020
I bought a Prima Toys brand kids tablet toy, from Checkers for R300 this product stopped working within the first month. I managed to contact Prima toys during lockdown after great duress. They advised they will swop the inferior product asap. It's almost two month and all they can say via email is no stock. I've asked for a refund,voucher something so I can just get this matter resolved. I have been ignored for the longest time. Bad customer service bad products !
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.