PS
Pro Shades
Unclaimed Business
PS
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Review Distribution
3.4|5 Reviews
Jun '25 - May '26
5(60%)
4(0%)
3(0%)
2(0%)
1(40%)
5(60%)
4(0%)
3(0%)
2(0%)
1(40%)
Frequently Asked Questions About Pro Shades
Pro Shades has a TrustIndex of 0 out of 10 on Hellopeter, based on 5 reviews in the last 12 months. Hellopeter has tracked Pro Shades across 27 total reviews. How is the TrustIndex calculated? →
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
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TN
CR
Craig R
1 reviews | Active since Jan 2020
16 Jul 2025, 07:21
Non-existent warranty
Pro Shades did a reasonable job installing my outdoor blind, and within a reasonable time. However, the 'warranty' they provide has been proven to be completely false to date. I tried contacting the owner to fix a problem with my blind a few months after it was installed and he has completely ignored me. I'd recommend a more reputable place to future customers.
Helpful (0)
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Craig R
1 reviews | Active since Jan 2020
16 Jul 2025, 07:21
Non-existent warranty
Pro Shades did a reasonable job installing my outdoor blind, and within a reasonable time. However, the 'warranty' they provide has been proven to be completely false to date. I tried contacting the owner to fix a problem with my blind a few months after it was installed and he has completely ignored me. I'd recommend a more reputable place to future customers.
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Replies (0)MK
Martin K
1 reviews | Active since Jan 2020
17 Jun 2025, 07:31
Poor workmanship, shocking customer service and misleading guarantees.
I had a car shade port installed. Paid on the date of completion. After the first rains the water did not drain off the one side. It accumulated and the shade cloth started sagging. The more water if held the heavier it got and the more it would sag. I have to use a broom to push the water over the edge to stop the whole structure from collapsing. I sent Victor ***ner) videos and requested he sort out the shoddy workmanship. He rep**** saying he would come and look the following day. He did not arrive. From then he did not answer any of my calls and did not bother to reply to my messages. I called the office and on each of the three occasions the receptionist told me she would call me back in 30 minutes after talking to Victor. She just lies to you. Never calls back or messages. I have sent numerous messages and made numerous calls to the owner. No response to any of it. At the bottom of their Invoice they state "THE SELLER GUARANTEES ITS WORKMANSHIP ....FOR A PERIOD OF FIVE YEARS. That statement is misleading.
Helpful (0)
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Martin K
1 reviews | Active since Jan 2020
17 Jun 2025, 07:31
Poor workmanship, shocking customer service and misleading guarantees.
I had a car shade port installed. Paid on the date of completion. After the first rains the water did not drain off the one side. It accumulated and the shade cloth started sagging. The more water if held the heavier it got and the more it would sag. I have to use a broom to push the water over the edge to stop the whole structure from collapsing. I sent Victor ***ner) videos and requested he sort out the shoddy workmanship. He rep**** saying he would come and look the following day. He did not arrive. From then he did not answer any of my calls and did not bother to reply to my messages. I called the office and on each of the three occasions the receptionist told me she would call me back in 30 minutes after talking to Victor. She just lies to you. Never calls back or messages. I have sent numerous messages and made numerous calls to the owner. No response to any of it. At the bottom of their Invoice they state "THE SELLER GUARANTEES ITS WORKMANSHIP ....FOR A PERIOD OF FIVE YEARS. That statement is misleading.
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Replies (0)DA
David A
1 reviews | Active since Jan 2020
10 Apr 2025, 07:46
Proshade *********** and unprofessional
Victor and team installed my car port Dec 2024 and used the wrong cloth. I paid for waterproof material and the material they installed are not waterproof. I registered my complaint and Victor came to inspect that same month and committed to fix their mistake by 15 January 2025. Well it's April 2025 and I am still battling to get Proshades to come fix their mess. Between Cindy and Victor their stories change from week to week. My advice to others, don't settle the full amount until you have done a proper quality control of their installation.
Helpful (0)
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David A
1 reviews | Active since Jan 2020
10 Apr 2025, 07:46
Proshade *********** and unprofessional
Victor and team installed my car port Dec 2024 and used the wrong cloth. I paid for waterproof material and the material they installed are not waterproof. I registered my complaint and Victor came to inspect that same month and committed to fix their mistake by 15 January 2025. Well it's April 2025 and I am still battling to get Proshades to come fix their mess. Between Cindy and Victor their stories change from week to week. My advice to others, don't settle the full amount until you have done a proper quality control of their installation.
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Replies (0)LB
Lana B
1 reviews | Active since Jan 2020
4 Mar 2025, 09:08
Great Service
I dealt with Victor remotely on behalf of my CEO, Im based in JHB and Pro Shades in CT. Victor was helpful and efficient, and delivered on his promise - awning collected on the Monday, and returned and installed with a video sent to me on the Thursday. Thanks Victor for the great service.
Helpful (0)
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Lana B
1 reviews | Active since Jan 2020
4 Mar 2025, 09:08
Great Service
I dealt with Victor remotely on behalf of my CEO, Im based in JHB and Pro Shades in CT. Victor was helpful and efficient, and delivered on his promise - awning collected on the Monday, and returned and installed with a video sent to me on the Thursday. Thanks Victor for the great service.
0
Replies (0)PC
Philip C
1 reviews | Active since Jan 2020
1 Feb 2025, 20:28
Do NOT use this company
What an *********** inconsiderate and unprofessional company. Victor makes and misses installation dates and times. His crew initially states they had wrong brackets and 20 minutes later states the brackets are correct. Then advise the blinds Victor measured for do not fit. 5 hours of my day wasted and now forced to deal with them a second time to hopefully properly install a very simple sunlight awning. Victors lack of professionalism is only overshadowed by complete lack of customers and their time
Helpful (0)
|Replies (0)PC
Philip C
1 reviews | Active since Jan 2020
1 Feb 2025, 20:28
Do NOT use this company
What an *********** inconsiderate and unprofessional company. Victor makes and misses installation dates and times. His crew initially states they had wrong brackets and 20 minutes later states the brackets are correct. Then advise the blinds Victor measured for do not fit. 5 hours of my day wasted and now forced to deal with them a second time to hopefully properly install a very simple sunlight awning. Victors lack of professionalism is only overshadowed by complete lack of customers and their time
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Replies (0)